Will review again when I know the outcome of my problem . Purchased 2 boxes of Luub Korean Serums , 5 in each box @ £49.99 each box. Left eye was swollen the next morning after putting applying so... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There is no doubt that they have some very good products but I do feel that sometimes, the photographs are slightly misleading. The same images are being used for smaller and larger carat weight jewe... See more
Company replied
I have shopped with TJC for many years now and I find they are good on prices and the budget pay is fantastic option. I would like them to go back to the capped postage per day as I live in Ireland th... See more
Company replied
I did order, but I have sent one order back as it was too small. The quality is very good. Although I was quite disappointed that the fit was too small, I enjoyed the experience. It did cost 4 pounds... See more
Company replied
Company details
- #137 of 201 best companies in Online marketplace
- #240 of 287 best companies in Jewellery shop
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
45K reviews
Asks customers to review
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Great service great products
10 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Very good happy with my orders
10 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Diamond station necklace
An easy process to purchase a stunning piece of jewellery.
Elegant neckchain and beautiful diamond stations.
So delighted and great value for money. Quick delivery too, which is a bonus x
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
i returned my purchase and i got a full…
i returned my purchase and i got a full refund /the hair clipper set was a nightmare ie changing the razor heads/ the hair cutting set was fine/ i was well pleased with the service i received so no problems so many thanks i will use you again/ 10/10 john
9 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
TJC provides Avery good service…
TJC provides Avery good service excellent delivery times good value for money and Avery comprehensive quality of products .
9 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great service, longtime customer!
Very easy ordering process either online or over the phone with pin number. Long time customer, always great service, kept informed all the way. Very happy.
9 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Lost my details to take payment twice…
Lost my details to take payment twice was not impressed
12 December 2025
Reply from TJC
Dear Gerrard,
We sincerely apologize for the inconvenience caused by the payment issues you experienced and understand how frustrating this must have been.
This is certainly not the experience we want our customers to have, and we appreciate you bringing this to our attention. Please be assured that we will work on improving our processes and customer experience to help prevent similar issues in the future.
If you require any further assistance, please contact our Customer Service team on 0800 260 6666 (option 3) or email us at contactus@tjc.co.uk.
Regards,
Ansh
TJC Customer Care
First time ordering
First time ordering. The process was easy from start to finish. Was kept informed of my orders status all the way through to delivery. Great service. Thankyou
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great efficient servic
Great efficient servic, bag is exactly what I wanted, great quality, delighted with purchase. x
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
TJC, An excellent experience!
I purchased a lot of products from TJC. I find the experience from start to finish very straightforward and professional. I have only had to return a couple of items, due to size. The returns are easy and money refunded promptly. Regards Lesley Sinclair.
12 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Excellent service fast postage and 1 of…
Excellent service fast postage and 1 of the best companies I have ever ordered from i highly recommend
20 May 2026
Unprompted review
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Excellent quality jewellery,speedy…
Excellent quality jewellery,speedy delivery excellent value for money
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
I have enjoyed 19yrs of purchases which I have mostly kept and still enjoy wearing to date
Great value for money i have brought a verility of jewellery for meny years
It greatly admired as designs are different from the high street I've enjoyed my time with you all.
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great service as always
Great service as always, unfortunally I missed the free p&p for this item which was offered the following day.
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Everything is packaged well
Everything is packaged well, nice pouches and boxes, arrives in good time, and items are as described.
13 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Beyond expectations!
My earings arrived earlier than estimated which is always a bonus and outdid my expectations on every level.. they were presented in a beautiful gift box, which would make them an ideal gift. The earrings themselves are beautifully sparkly, and appear well made, well designed and look exactly like my mined diamonds and these are also going to sparkly forever too! Ethically knowing without doubt, these are the way to go for the environment, they're a winner all round!
I've worn them to bed and I wouldn't know I was wearing them. The butterfly backs fit firmly onto the post's, making me confident they won't accidentally come out.
The price for the product is excellent. My only wish is that they could arrive displayed in the box and not in the small plastic jiffy bag inside the box..although I do understand this is for hygiene/return reasons and this can be done yourself if you're giving as a gift..
8 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
The company demonstrates the features…
The company demonstrates the features that are important to a customer for example:
Great design
Utilising new and established trends
Knowledge of the jewellery in all aspects
Listening to customers ideas
A helpful team to deal with enquiries. And- i just love what i buy !!!
9 May 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
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