tootbus.com Reviews 168

Great experience, great ride around the city

Hasna is a great lady and help us so much . Thanks for the organization 💕

Very nice experience. Very good price.
Firooz is awesome!

Hasna was very helpful when we arrived at the stop. Easy to find the stops and great way to see the sights.

Really enjoyed the Hop on Hop off bus tour, great way to see the city.

Hasib is very nice. He’s been very helpful and kind. He’s one of a kind.

Hasib our tour guide was very helpful

It’s a amazing expérience with Dristi and Hasib

Klara was awesome, provided excellent customers service. Took her time to explain everything to me and my partner

Great tour of Paris at night and Kamber was very helpful and a great guide. Thank you so much.

Travelled in July 2024. Was verbally abused, sworn at, and shouted at by the driver because he took a different route due to traffic and then refused to let us off the bus so that we could get where we wanted to go. Made a complaint and police report there and then. Almost 6 months on, I'm still waiting for an acknowledgement to my complaint and the driver's name for the police report. AVOID AT ALL COSTS.

Special thanks to Host Pete and drive Clint! Thank you both so much for the Christmas lights tour on december 17th at 21:30h!

We had a great time on the Tootbus Christmas Lights Tour. Lawrence, our guide, was full of knowledge and information and together with his jokes, we all enjoyed a fun tour! We saw everything we needed in the 70 minute tour, and were even given free Christmas hats! Will definitely return and go with Tootbus next year. A word of advice though...wrap up warm!

I’ve messaged for at least a partial refund because £60 for a Christmas lights tour of London is a rip off. Don’t do it! Dreadful tour guide, kicked by kids all the way around who were permitted to squeeze into the two seats behind us with their parents, ridiculous route.

Buses were few and far between, they stop at 5pm but do not make this clear, easier to walk or take other transport, don’t waste your money. Also no one offers headphones or maps, you really have to know what you’re doing and fend for yourself.

Very expensive for very little value. The English commentary on the Paris bus is inane and tells you nothing about the sights on the tour. Also, the bus took half an hour to arrive when it was claimed to be running every 10 minutes.

Thanks to the Turkish guy who was so helpful giving my daughter and myself advice on getting around in Paris!!!!

The Tootbus didn't come for 1.5 hours in the morning. We waited at Kings Cross until men, who worked for other bus companies (no one from Tootbus was there), took pity on us and called Tootbus to ask them when the bus was coming. It was said that there had been bus cancellations. While we were waiting, other bus companys passed by: 3 Busses from Golden Tour Bus, 2 Big Red Busses, 3 London Sightseeing Busses. No Tootbus... One of the men offered us (because my kids looked quite miserable by then) a free bus ride with his company (the Sightseeing-one, thank you so much for beeing kind) when Tootbus finally arrived. On the Tootbus, the quality of the audio was poor. And there was so much music, not much information. The stops were not announced properly, so it was hard to find out, when to get off. Also the WLAN was not working. And one of the drivers sent us to the wrong place to change the busses in the afternoon. We missed the Changing of the Guards at Buckingham Palace in the morning because of the waiting time and in the afternoon we didn't make it to the Natural History Museum in time because we were given the wrong location. After the trip I asked for a partly refund of the ticket costs – but because I buyed the ticket at a plattform, which is not run by Tootbus, Tootbus can't do anything about it – at least this is what they said. Choose another bus company would be my advice now. Last year I used a Big Red Bus, while in London, I really liked the audio there, they are telling quite some interesting stories about the city, the music fits to the stories. And I can also recommend London Sightseeing (for having the nicest persons working at Kings Cross) and this Golden Tour Bus for arriving so often. At least, one good thing at Tootbus, the driver of the bus has been generally friendly.

Tootbis paris. Saw what we needed, audio quality wasn't great but heard what was needed. Buses were plentiful, didn't wait long for the next one. Stopped where we wanted to get off and see the sights. River cruise was a bonus too. Great views and there was a bar on board the boat too!