TopResume Reviews 14,369

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 374 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and responsiveness, making the overall service experience positive. Many people highlight the efficiency and ease of the process, appreciating the quick turnaround times and the smooth user experience. However, some customers were dissatisfied with the quality of the resume they received, describing it as generic or not tailored to their needs. A few other people also felt that the response times were occasionally slow, leading to some anxiety, and some mentioned that the guarantees offered were not honored.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and efficiency. Many... See more

Service

People report positive experiences with service. Many customers express appreciation for the quality work and... See more

User experience

Customers generally report positive experiences with the user experience. Many found the process smooth,... See more

Response time

Reviewers highlight positive aspects of response time, often praising the quick and prompt replies from the... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the high quality of work,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The writer I was matched with was really informative. And each question was answered in a tailored and built upon the previous answer. I was given feedback and answers to follow up questions or edits.... See more

Company replied

Rated 4 out of 5 stars

This has been a great experience. I haven't looked for a job in over 25 years. This was the kick in the pants I needed. I enjoyed working with James and Armand. Both were efficient and responsive, as... See more

Company replied

Rated 5 out of 5 stars

“For me taking this step was initially done with anxiousness, not knowing what to expect. This was unnecessary. After purchasing and being contacted by John U, my anxiety faded and the following week... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very helpful. I can confirm that my job applications are now viewed my resume was completed by Van. I also took the premium subscription for interview coaching with Jay which was... See more

Company replied


Company details

  1. CV service
  2. Applicant Tracking System
  3. Career guidance service
  4. Employment consultant
  5. Employment search service

About TopResume

Information provided by various external sources

Promo Image

Let our experts help you write the next chapter of your career.

Through our extensive network of professional writers, we offer career advice and analyze and write more resumes and LinkedIn profiles than any other service in the world.

TopResume will help you:

  • Use optimal keywords to get past the gatekeepers and on to hiring managers.

  • Turn your career history into an impactful story that employers want to read.

  • Translate your experience into noteworthy accomplishments.

  • Save time and effort so that you can focus on your career.

  • Land two times more job interviews within 60 days, guaranteed.

Ready to get started?

REVIEW MY RESUME FOR FREE
UPGRADE MY RESUME
MEET OUR WRITERS

Invest in your success

Written by the company

About TopResume
TopResume is a Talent Inc. company, the personal branding destination for all career-driven professionals.

Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So Worth It

Daniel T. was great and really culled the best accomplishments from my letters of recommendations and old resume to create the perfect amelioration!

28 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi,

We’re so glad to hear Daniel was able to highlight your accomplishments and craft a resume that truly reflects your strengths. It’s wonderful that his expertise helped create such a strong and polished result.

Thank you for your kind feedback!

Rated 5 out of 5 stars

“I give Top Resume a 10

“I give Top Resume a 10. The writer (Albert) who spiffed up my Resume was very prompt and timely in his comunication. He did a great job revising my Resume, making it incisive and highlighting my skillset in a way I'd never thought of. Thank you!”

27 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi,

We’re thrilled to hear your experience with Albert was so positive and that his revisions brought a fresh perspective to your resume. It’s great knowing his prompt communication and skillful writing made such a strong impression.

Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Fast turn around time

Fast turn around time, excellent writing skills.

5 November 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Matthew,

We’re so pleased to know you were impressed with the quick turnaround and writing quality. Your feedback truly means a lot to us.

We’re glad our team could meet your expectations seamlessly!

Rated 5 out of 5 stars

Awesome service!

Jim was great! Professional, articulate, and made sure I was comfortable with the overall process. Plus it was relatively inexpensive. I’ll try to remember to report back if I land a job with his help!

22 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Aline,

We’re delighted to hear that Jim provided such a professional and comfortable experience throughout the process. It’s great to know you found the service affordable as well.

We’ll be rooting for you and can’t wait to hear your success story soon!

Rated 4 out of 5 stars

Quick turnaround time

Quick turnaround time, professional, knowledgeable, and collaborative.

5 November 2025
TopResume logo

Reply from TopResume

Hi,

We’re so pleased to hear that you found our service professional, knowledgeable, and efficient. It’s great to know that our quick turnaround and collaborative approach met your expectations.

Thank you for sharing your feedback with us.

Rated 5 out of 5 stars

Excellent communication every step of…

Excellent communication every step of the way. Very professional and listened to me every step of the way. I am very pleased with my resume. I highly recommend

4 November 2025
TopResume logo

Reply from TopResume

Hi Dori,

We’re delighted to hear that you had an excellent experience and felt supported throughout the process. It’s wonderful to know our team’s professionalism and communication made a difference.

Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Old lady resume transformed to young and going after it

You turned a dusty resume full of stuff to something readable and hopefully appealing to recruiters

30 October 2025
TopResume logo

Reply from TopResume

Hi Sarah,

We’re so happy to hear that you’re pleased with your refreshed resume! It’s great to know we could help turn your old version into something clear and appealing to recruiters.

Thank you for sharing your positive experience with us.

Rated 2 out of 5 stars

System Errors

Something happened in the system to change all of the dates on my resume and it was sent out to 50 recruiters. I deleted it and uploaded it again, only to have the same problem. I was finally able to get it to upload correctly, but it was too late for the first 50 who got it.

29 October 2025
TopResume logo

Reply from TopResume

Hi Kevin,

We’re truly sorry to hear about the issue you faced with the dates on your resume and the inconvenience it caused. We completely understand how frustrating that must have been.

Please be assured that one of our team members will reach out to you shortly to address and resolve this matter.

Rated 5 out of 5 stars

Very professional and received an…

Very professional and received an amazing resume. Will use again and tell my friends about this.

23 October 2025
TopResume logo

Reply from TopResume

Hi Matt,

We’re so happy to hear that you had a great experience and loved your new resume. It’s wonderful to know that you found our service professional and worth recommending.

Thank you for your kind words and trust in us.

Rated 5 out of 5 stars

Quality

Quality, best resume writers.

26 October 2025
TopResume logo

Reply from TopResume

Hi Kelly,

Thank you for your wonderful feedback! We’re delighted to hear you were pleased with the quality of our work and support from our writing team.

We truly appreciate you choosing us and wish you every success moving forward.

Rated 5 out of 5 stars

Great job

Great job. Thank you

23 October 2025
TopResume logo

Reply from TopResume

Hi,

Thank you for your feedback! We’re glad to hear that you’re happy with the job we did.

We truly appreciate your support.

Rated 5 out of 5 stars

Very impressed with Top Resume and…

Very impressed with Top Resume and their response time to my order and needs. The writer assigned to me was professional, experienced and a pleasure to work with. I waited for nothing from Top Resume and had my questions elevated to the appropriate person immediately had great satisfaction with their responses.

23 October 2025
TopResume logo

Reply from TopResume

Hi,

Thank you for your feedback! We’re thrilled to hear that you were impressed with our response time and enjoyed working with your assigned writer.

We truly appreciate your support and kind words.

Rated 5 out of 5 stars

My order was processed quickly

My order was processed quickly. Feedback was encouraged and implemented. I was extremely satisfied with the final product.

18 October 2025
TopResume logo

Reply from TopResume

Hi,

Thank you for your feedback! We’re delighted to hear that your order was processed quickly and that you were satisfied with the final product.

We truly appreciate your support.

Rated 5 out of 5 stars

So beautifully written

So beautifully written, and put all of my scattered thoughts into professional phrased descriptions that really highlight my achievements. He was really receptive to my emails, and immediate in his responses. Couldn't be more pleased

20 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Emily,

Thank you for your feedback! We’re thrilled to hear that your CV beautifully captured your achievements and that our team was responsive and attentive throughout the process.

We truly appreciate your support.

Rated 5 out of 5 stars

Professional and expediant service!

Chris was amazing. I got a very detailed and professional drafts, quick responses from initial draft through edits to final draft. Thank you!

15 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Mak,

Thank you for your feedback! We’re delighted to hear that Chris provided detailed and professional drafts with quick responses throughout the process.

We truly appreciate your support.

Rated 5 out of 5 stars

WOW! Definitely life changing!

WOW! What an amazing, fast and proficient service. I already knew the work was good because I was referred by someone who had a resume written by Top Resume. To read your own resume with tears in your eyes as another human being sums up your life's best work is definitely life changing. The best part is that one week later, I just scheduled the final round of a dream position. Thank you!

7 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi NaTasha,

Thank you for your wonderful feedback! We’re thrilled to hear that our service had such a meaningful impact and helped you move closer to your dream position.

We truly appreciate your support and kind words.

Rated 5 out of 5 stars

Great experience

The team was responsive and professional in everything they produced. TINA K. Was a joy to work with and took my input to heart when making revisions.

16 October 2025
TopResume logo

Reply from TopResume

Hi Andrew,

Thank you for your feedback! We’re delighted to hear that our team was responsive and professional, and that Tina K. made your experience enjoyable while incorporating your input.

We truly appreciate your support.

Rated 5 out of 5 stars

The service is exceptionally…

The service is exceptionally personalized, with regular follow-ups to confirm that the contracted service precisely meets the user’s needs. Excellent overall experience.

10 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Cesar,

Thank you for your feedback! We’re delighted to hear that you had an excellent experience and appreciated our personalized approach and consistent follow-ups.

We truly value your kind words and support.

Rated 5 out of 5 stars

Your editors know their stuff

Fayetteville is just excellent

14 October 2025
TopResume logo

Reply from TopResume

Hi Larry,

Thank you for your feedback! We’re glad to hear that our editors were able to provide expert support and guidance.

We truly appreciate your support.

Rated 1 out of 5 stars

My Honest Experience: Predatory Toward Job Seekers

I paid $222 to TopResume for what they advertised as ATS-optimized, customized, expert-written resume and LinkedIn services.
What I received was generic, copy-paste text that wasn’t ATS-friendly or usable.

When I requested a full refund, they issued only $111 without my consent and later claimed I’d agreed to it — which is false. After I posted an honest review, they publicly said they’d “make it right,” but they never did.

I’m still unemployed and still out $222. Their actions felt misleading and exploitative, especially toward people who are vulnerable and just trying to get back on their feet.

If you’re considering them, please think twice. My experience was stressful, costly, and deeply disappointing.

21 August 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Simi,

We’re very sorry to hear about your experience and understand how frustrating this must have been. Our team has reached out to you via email from support@topresume.com regarding your concerns and shared more information to help resolve the issue.

We truly appreciate you bringing this to our attention.

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