TopResume Reviews 14,369

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 374 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and responsiveness, making the overall service experience positive. Many people highlight the efficiency and ease of the process, appreciating the quick turnaround times and the smooth user experience. However, some customers were dissatisfied with the quality of the resume they received, describing it as generic or not tailored to their needs. A few other people also felt that the response times were occasionally slow, leading to some anxiety, and some mentioned that the guarantees offered were not honored.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and efficiency. Many... See more

Service

People report positive experiences with service. Many customers express appreciation for the quality work and... See more

User experience

Customers generally report positive experiences with the user experience. Many found the process smooth,... See more

Response time

Reviewers highlight positive aspects of response time, often praising the quick and prompt replies from the... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the high quality of work,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The writer I was matched with was really informative. And each question was answered in a tailored and built upon the previous answer. I was given feedback and answers to follow up questions or edits.... See more

Company replied

Rated 4 out of 5 stars

This has been a great experience. I haven't looked for a job in over 25 years. This was the kick in the pants I needed. I enjoyed working with James and Armand. Both were efficient and responsive, as... See more

Company replied

Rated 5 out of 5 stars

“For me taking this step was initially done with anxiousness, not knowing what to expect. This was unnecessary. After purchasing and being contacted by John U, my anxiety faded and the following week... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very helpful. I can confirm that my job applications are now viewed my resume was completed by Van. I also took the premium subscription for interview coaching with Jay which was... See more

Company replied


Company details

  1. CV service
  2. Applicant Tracking System
  3. Career guidance service
  4. Employment consultant
  5. Employment search service

About TopResume

Information provided by various external sources

Promo Image

Let our experts help you write the next chapter of your career.

Through our extensive network of professional writers, we offer career advice and analyze and write more resumes and LinkedIn profiles than any other service in the world.

TopResume will help you:

  • Use optimal keywords to get past the gatekeepers and on to hiring managers.

  • Turn your career history into an impactful story that employers want to read.

  • Translate your experience into noteworthy accomplishments.

  • Save time and effort so that you can focus on your career.

  • Land two times more job interviews within 60 days, guaranteed.

Ready to get started?

REVIEW MY RESUME FOR FREE
UPGRADE MY RESUME
MEET OUR WRITERS

Invest in your success

Written by the company

About TopResume
TopResume is a Talent Inc. company, the personal branding destination for all career-driven professionals.

Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Transformation of My Resume

The response time was quick. The writing of my resume was great. The website is user friendly. It was a great experience.

14 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Lisa,

Thank you for your feedback! We’re glad to hear that you had a great experience, with quick response times, excellent resume writing, and a user-friendly website.

We truly appreciate your support.

Rated 5 out of 5 stars

I truly appreciate the excellent…customer service and final products.

I truly appreciate the excellent service I received. Thank you so much, Tyler L., for your assistance in updating my professional documents in a way that genuinely represents me. I’m 100% excited to start using my new resume, cover letter, and thank you letter.

The customer service was outstanding from start to finish. Tyler was flexible in how we collaborated to review the documents, provided a quick turnaround, and required only minor revisions since the first draft already captured my experience so well, which inspired me to include additional accomplishments. He also took the time to answer my questions and guide me on how to share my background in a way that would resonate with the direction I’m going in my career.

8 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Candes,

Thank you for your wonderful feedback! We’re thrilled to hear that Tyler provided outstanding support and helped update your documents so effectively.

We truly appreciate your kind words and are glad we could assist you in presenting your experience so well.

Rated 5 out of 5 stars

Great looking resume

Great looking resume, cover letter and LinkedIn Profile!

14 October 2025
TopResume logo

Reply from TopResume

Hi John,

Thank you for your feedback! We’re glad to hear you’re happy with your resume, cover letter, and LinkedIn profile.

We truly appreciate your support and are pleased we could help.

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent — the assistance I received in creating my new résumé was professional, insightful, and tailored perfectly to highlight my strengths and accomplishments. The guidance made the process smooth and the final result exceeded my expectations.

13 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Alex,

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience and that our team’s guidance helped create a résumé that highlights your strengths perfectly.

We truly appreciate your support.

Rated 5 out of 5 stars

Fast turnaround time and did a great…

Fast turnaround time and did a great job revamping my resume for a career change.

10 October 2025
TopResume logo

Reply from TopResume

Hi Barbara,

Thank you for your feedback! We’re delighted to hear that our team helped revamp your resume quickly and effectively for your career change.

We truly appreciate your support.

Rated 1 out of 5 stars

So far, terrible experience, ZERO results

The resume that was created for me got me 0 interviews. The Autoapply only made rejections come faster and the coaching was mainly entry level type stuff.

13 September 2025
TopResume logo

Reply from TopResume

Hi Matt,

We’re very sorry to hear about your experience and appreciate your honest feedback. One of our team members will be reaching out to you shortly to provide more information and address your concerns.

Thank you for bringing this to our attention, and we’re here to help.

Rated 4 out of 5 stars

The collaboration with back and forth…

The collaboration with back and forth edits until we got it to my satisfaction

4 October 2025
TopResume logo

Reply from TopResume

Hi Michael,

Thank you for your feedback! We’re glad our collaborative process helped you get your documents to your satisfaction.

We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Senior DevOps Engineer

It was great experience, we changed and update a lot of times my Resume, Coverletter. They helped again and again. Thank you.

9 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Akin,

Thank you for your kind feedback! We’re delighted to hear that our team was able to assist you with multiple updates to your resume and cover letter.

We truly appreciate your support and are glad we could help.

Rated 1 out of 5 stars

NOT WORTH THE MONEY

NOT WORTH THE MONEY. Got their resume building and career services. Checked the ATS score from several services because there were no positive feedback for the resume. The score was at 60s. I asked them to rewrite it to get a better score so the hiring mangers will notice it. Top resumes response was I have to wait 60 more days. I was supposed to have mock interviews. That wasn’t done either. Just sent some documents and did a presentation on negotiations, which I didn’t even need. they “distributed my email to 200 recruiters/hiring managers” which I don’t even believe actual emails. Please don’t spend money on them.

8 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Christopher,

We’re very sorry to hear about your experience and appreciate you sharing your concerns. One of our team members has reached out to you, and we hope to hear from you soon to address these issues.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

TopResume is excellent!

TopResume is excellent!

I just completed updating my resume with the help of a very professional staff. With their assistance and feedback, I was able to update my resume with a professional background layout, which emphasizes clean formatting, ATS compatibility and clear section flow. Based on different work packages they offer, TopResume offers other features to help you land your dream job such as interview coaching and more.

8 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Elaine,

Thank you for sharing your positive experience! We’re thrilled to hear that our team’s support and feedback helped you create a polished, ATS-friendly resume with a professional layout.

It’s great to know you found value in our additional services as well.

Rated 5 out of 5 stars

Timothy got me so many interviews

Timothy got me so many interviews ! Thank you!

28 September 2025
TopResume logo

Reply from TopResume

Hi,

We’re so happy to hear that, and thrilled Timothy’s work helped you land so many interviews!

Your success is exactly what we aim for, and we truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Fast, effiecent, effective

I had a great experience with TopResume. They built my resume from scratch and did an excellent job capturing my background in a clear and professional format. The process was smooth from start to finish — my writer was responsive, answered all of my questions thoroughly, and made helpful suggestions along the way. I’m very satisfied with the final result and feel more confident submitting my resume to potential employers. Highly recommend their service!

7 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Stephanie,

We’re delighted to hear that you had a smooth experience and that your resume captured your background so well.

Thank you for sharing your positive feedback and recommendation!

Rated 1 out of 5 stars

The resume had typographical errors

The resume had typographical errors. My address was omitted. There were exaggerations and various grammatical errors (past present tense) in the resume. What a joke. I emailed them and no response. What a joke!

2 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Robert,

We’re very sorry for the experience you’ve had and the issues with your resume.

One of our team members will be reaching out to you shortly to address your concerns and assist in resolving them.

Rated 1 out of 5 stars

This resume service is second-rate at…

This resume service is second-rate at best and nothing more than a money grab. If Inhad to do it again I would save money and invest in something that would support my career change.

1 April 2025
TopResume logo

Reply from TopResume

Hi Tyler,

We’re very sorry to hear about your experience and the frustration it caused.

One of our team members will be reaching out to you shortly to discuss your concerns and assist you directly.

Rated 5 out of 5 stars

I never understood what creating a resume was

I never understood what creating a resume meant until I saw the first draft Keith sent me. I only provided him with a few of my resume drafts (federal and private), and the product was something straight from a catalog. I wanted to hire myself; it looked so good.

22 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Adam,

We’re thrilled to hear that you were impressed with the first draft Keith created and that it exceeded your expectations. It’s wonderful to know the resume helped you see the value of professional formatting and presentation.

Thank you for sharing your experience!

Rated 5 out of 5 stars

Easy to work with

Easy to work with. Very quick response and turn around.

1 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Jennifer,

Thank you for your kind words! We’re glad to hear you found the process easy and that our team was quick to respond and deliver.

Your satisfaction means a lot to us, and we’re always here to support you.

Rated 5 out of 5 stars

TopResume was a pleasure to work with!

TopResume was a pleasure to work with. They were also easy to do business as my inquiries were addressed professionally and swiftly in a pleasant manner.
My resume writer was great to work with and understood the original resume I had submitted.
I received a revised version of my resume in a polished comprehensive fashion crafted to pass ATS and catch the eye of prospective employers. This provided me with the confidence to approach the next phase of my career.

22 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Jackie,

Thank you for sharing your positive experience with us. We’re so pleased to hear that your writer understood your needs and provided you with a polished resume that boosted your confidence.

It’s wonderful to know that our team’s responsiveness and professionalism helped make the process smooth for you.

Rated 5 out of 5 stars

Top Resume Service

Top Resume service helped me create a vibrant resume, cover and thank-you letter. The writer was great to work with and very professional. All documents were timely. The plan included a session with a career coach, interview techniques and follow-up application assistance. Highly recommend.

1 October 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Dona,

We’re delighted to hear that our service helped you create a vibrant resume, cover letter, and thank-you letter, and that your writer was professional and timely. It’s wonderful to know you also found the career coaching and interview support valuable.

Thank you for your high recommendation!

Rated 4 out of 5 stars

Professional Service, but Process Could Be Smoother

I recently used TopResume and overall had a good experience. Connecting with my resume writer, Steve, was the highlight. He was professional, offered solid ideas, and made the process smooth. Reaching out to their team wasn’t difficult either, and their responses were usually clear and helpful.

That said, I did find the process a bit complicated. It seems that they have different platforms, and I purchased the package that included both a resume and job application support, but when I had questions, I wasn’t always sure who to contact or how to get quick answers. Sometimes responses took about a day, which made me nervous since I was working with limited time. Still, once I did get answers, they were detailed and cleared things up.

My only other concern is that, while the resume looks professional, I didn’t notice a huge difference between my original version and the new one. Hopefully this updated version will help me attract recruiters or land the job I want.

Overall, I would say TopResume provides a professional service and strong support, but the process could be made simpler and more efficient for customers.

30 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Mohsen,

We’re glad to hear that you had a positive experience working with Steve and found the support helpful. We appreciate your feedback regarding the process and understand how navigating different platforms and response times could be stressful.

Your comments have been shared with our team, and we’ll continue working to make the service simpler and more efficient.

Rated 5 out of 5 stars

Excellent tailor-made Resume and Cover Letter

The writer perfectly understood my professional situation and concerns. They uncovered very valuable insights from my initial resume and elaborated a new one, highlighting my potential, writen in a very professional style and a simple, yet, effective style.

24 September 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Rafael,

We’re so glad to hear that your writer captured your professional background so well and crafted a resume that highlights your potential. It’s wonderful to know the process felt professional, clear, and effective for you.

Thank you for sharing your positive experience!

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