Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more
Company replied
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more
Company replied
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more
Company replied
Company details
- Car Security System Installer
- Applicant Tracking System
- Car alarm supplier
- GPS supplier
- Telematics Service
Written by the company
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Contact info
United Kingdom
- trackerteam.co.uk
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently got an installation
I recently got an installation, excellent service from Naeem who carefully reviewed everything after the installation. he communicated his ETA in advance, and the entire process was seamless. I would highly recommend them.
11 March 2026
Unprompted review
Reply from TrackerTeam
Thanks for the review. Great to hear Naeem made the installation smooth and kept you well informed throughout. We appreciate the recommendation.
I’ve dealt with TrackerTeam a few times…
I’ve dealt with TrackerTeam a few times now swapping my Ghost 2 from/to different cars. They are always very helpful and try to fit you in as soon as they can. Jennifer was very helpful on this occasion, thank you
10 April 2026
Unprompted review
Reply from TrackerTeam
Thank you for coming back to us again, Michael. It is always great to hear from a returning customer. We will make sure Jennifer sees your kind words and she will be really pleased. We look forward to helping you again next time.
Customer Support - Tracker Team
Jenny is a class act
Jenny is a class act
Purchased ghost and scorpion tracker
Her service was above and beyond and whole process was seamless and quick
Forget the rest ! Highly recommend 😁😁👍
9 April 2026
Unprompted review
Reply from TrackerTeam
Thanks for the fantastic review! We’re glad Jenny delivered above‑and‑beyond service and that you’re happy with your new trackers. Highly appreciate the recommendation 😁
Excellent Service
Prompt, polite, informative and helpful. Jennifer is an excellent ambassador for Scorpion. Many thanks for the assistance
4 April 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback. We’re pleased to hear Jennifer provided helpful, professional assistance. Thank you for taking the time to share your experience.
Great experience
Great experience, Jenny the Security Specialist was polite, helpful & truly knowledgeable about the technical aspects of the Ghost II system.
4 April 2026
Unprompted review
Reply from TrackerTeam
Thanks for taking the time to leave a review. It’s great to know Jenny’s professionalism and knowledge of the Ghost II system helped give you a great experience.
Arranging to have a tracker fitted
I contacted TrackerTeam today to arrange the installation of a tracker and immobiliser for my car. The administrator was helpful, knowledgeable, and very pleasant throughout. Everything was handled quickly and efficiently, making the whole process straightforward and stress-free.
4 April 2026
Unprompted review
Reply from TrackerTeam
Thanks for taking the time to share your experience. We’re delighted you found the team helpful and knowledgeable — it’s exactly the level of support we aim to provide.
Jenny was very good explained all the…
Jenny was very good explained all the information clearly. Called when she said she would and was very thorough
2 April 2026
Unprompted review
Reply from TrackerTeam
Thank you for your review. It’s great to know Jenny explained everything so well and followed up exactly as promised.
Glen was very helpful in giving…
Glen was very helpful in giving information when booking the s5 tracker.
1 April 2026
Unprompted review
Reply from TrackerTeam
Really appreciate your feedback. Delighted to know Glen was helpful and provided the information you needed when booking in your S5 tracker.
Great service and communication so far
We’ve recently ordered a Ghost vehicle security system and, so far, the service has been excellent.
Jenny Williams has been fantastic—really friendly, knowledgeable, and very clear when explaining how the system works. She took the time to walk us through everything and made sure we understood the next steps, including what to expect with the installation.
It’s refreshing to deal with someone so professional and helpful, and it’s given us real confidence in the product and the company before the installation has even taken place.
Looking forward to getting the system fitted and would definitely recommend based on our experience so far.
30 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for taking the time to share such a detailed review. It’s wonderful to hear your experience has been excellent so far and that Jenny made such a strong impression with her friendly, knowledgeable, and clear approach. We’re delighted she was able to walk you through everything and give you confidence ahead of the installation.
We hope your experience with the Ghost security system is just as positive once it’s fitted.
Everything was done without any high…
Everything was done without any high pressure for add ons they offered them but excepted I didn't want them.
Very polite agent named Jenny did everything proffesionally. Would recommend
30 March 2026
Unprompted review
Reply from TrackerTeam
Really appreciate your feedback. It’s great to know you didn’t feel pressured at any point and that Jenny looked after you with professionalism and courtesy. Thank you for recommending us.
So easy to book
So easy to book. Jennifer Williams came back to me in minutes from my web enquiry and talked me over the whole process and booked me in. If the fitting goes as well it will be another 5 star review.
27 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback — great to know Jennifer made the process quick, easy, and informative. We hope the installation meets your expectations just as much.
I got a tracker installed on my car and…
I got a tracker installed on my car and was dealt with by Yas, who was excellent and brilliant throughout. Great service and very professional. Highly recommended! 👍🚗
26 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your representative was excellent and brilliant throughout your experience with us!
It's great to learn you received great and very professional service - we appreciate your high recommendation greatly.
Many thanks,
Tracker Team
Excellent Support by Jennifer and…
Excellent Support by Jennifer and everything was explained in details
26 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received excellent support from your representative and that everything was explained in detail!
Many thanks,
Tracker Team
Thanks to the tracker team
Thanks to the tracker team, in particular Yas. Query dealt with promptly, but unfortunately we had to have a refund because the Ghost installation was not compatible with our car. However refund offered promptly, so can't fault the service.
8 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - it's great to hear your query was dealt with promptly by our team.
We're sorry to hear the chosen security solution was not compatible with your vehicle, but we're happy to hear that you was offer a refund promptly and that this got resolved quickly.
If you need any further assistance from our team, please feel free to get in touch anytime. We'll be happy to help!
Many thanks,
Tracker Team
No way to contact this company!
There is no way to contact this company. I have tried multiple times to get through to customer care by emailing, calling, and using the online chat. I am trying to get a refund processed to which they have gone silent.
24 March 2026
Unprompted review
Reply from TrackerTeam
Eleanor, we are sorry to hear about your experience. We hope this has since been resolved but if you are still waiting to hear from us please email info@trackerteam.co.uk and we will make sure this is picked up straight away.
Customer Support - Tracker Team
Jenny was so helpful in explaining me…
Jenny was so helpful in explaining me the different product advantages and guiding the process and fast tracking the installation booking dates.
23 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear that you received helpful service during your experience with us and that different product advantages were explained to you!
It's great to hear your representative guided you through the process and was able to fast track your installation.
Many thanks,
Tracker Team
Great Service from the Sales Team - Ordering product could not have been easier
Ordering the product from Ghost Installations could not have been easier. Jenny answered all the questions I had re installation, operating the system and additional warranty availability. So very happy to place my order with them
20 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received great service from our sales team, and that your representative answered all the questions you had regarding installation, the operating system and the additional warranty availability!
Many thanks,
Tracker Team
Excellent service quick and easy
Excellent service quick and easy , to secure my vehicle
20 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received excellent service from our team which was quick and easy!
Many thanks,
Tracker Team
Superb service and a great giggle
I sent an enquiry in yesterday and today Kayleigh called me back to discuss my options. There was no pressure selling and she gave me plenty of time to go away and think about my options before I called back to ask a few more. Those were then answered promptly with me then finally opting for the one that best sorted out needs.
The installation is all booked in for a weeks time which I’m sure will go just as smoothly.
19 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received superb service from your representative, with no pressure selling and that you had the opportunity to think about the right option for you! It's great to learn any questions you had were answered promptly during your experience with us too.
Many thanks,
Tracker Team
Very informative
Very informative, very professional, excellent service
17 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received very informative, professional and excellent service during your experience with our team!
Many thanks,
Tracker Team
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