Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more
Company replied
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more
Company replied
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more
Company replied
Company details
- Car Security System Installer
- Applicant Tracking System
- Car alarm supplier
- GPS supplier
- Telematics Service
Written by the company
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Contact info
United Kingdom
- trackerteam.co.uk
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kayleigh provided excellent customer…
Kayleigh provided excellent customer service—friendly, attentive, and genuinely helpful throughout the purchase and booking of my tracker. She handled my questions efficiently and made sure everything was resolved quickly, emails replied in minutes. Her positive attitude and professionalism really stood out. Tracker Team to have Kayleigh on board :-)
17 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received excellent customer service which was friendly, attentive and genuinely helpful throughout your entire experience with us!
It's great to hear your representative handled your questions efficiently and ensured everything was resolved quickly with emails replied to in a matter of minutes.
Additionally, we're proud to hear your representatives positive attitude and professionalism really stood out to you during your experience with our team.
Many thanks,
Tracker Team
Lovley and easy to talk too
Lovley and easy to talk too, not pushy and very helpful
16 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your representative was lovely and easy to talk to during your experience with us! It's great to learn your representative was not pushy and was very helpful towards your enquiry.
Many thanks,
Tracker Team
Amazing service
Amazing service. 2nd time using and this time needed a tracker fitted to my defender as a matter of urgency and from ordering to fitted within 2 days. Was given a time slot in day and fitter turned up prompt was polite and completed the job quickly and professionally. Would definately recommend and use again. Thanks
11 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received amazing service and that our team were able to accommodate an urgent installation for you. It's great to hear your engineer was polite and completed the job quickly and professionally. We appreciate your recommendation greatly!
Many thanks,
Tracker Team
Eugene was extremely helpful answering…
Eugene was extremely helpful answering all of my questions during setup of the Ghost immobiliser system. Great customer service. Thanks kindly
3 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received extremely helpful service from your representative during the installation of your chosen security system!
Many thanks,
Tracker Team
Very helpful and really good customer…
Very helpful and really good customer service!
4 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received very helpful customer service during your experience with us!
Many thanks,
Tracker Team
Following my inquiry about the product…
Following my inquiry about the product on your website, I received a prompt response from Jennifer. I must emphasize that she is exceptionally skilled at her job. She guided me through the entire process, step by step, and even remained on the phone to assist me with completing the forms.
2 March 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear that from your enquiry, you received a prompt response from your representative and that she displayed exceptional skills during your experience with us!
Additionally, we're happy to hear your representative guided you through the entire process and remained on the phone with you to accommodate completing the relevant forms.
Many thanks,
Tracker Team
Great service from Yas on the purchase…
Great service from Yas on the purchase and the installation team.
26 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're happy to hear you have received great service from your representative and the installation team!
Many thanks,
Tracker Team
Great service with a positive attitude the service could not have been better
Great service with a positive attitude the service could not
26 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received great service from your representative, who had a positive attitude during your experience with us!
Many thanks,
Tracker Team
It was a quick one and very…
It was a quick one and very professional way explaining in details.
25 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your experience with us was time efficient and very professional!
Many thanks,
Tracker Team
Very friendly helpful service
Very friendly helpful service, all went through no problem
25 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're happy to hear you received very friendly and helpful service from your representative!
Many thanks,
Tracker Team
Yas more than helpful
Yas more than helpful - would recommend - George
24 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're happy to hear you have received helpful service from your representative! We appreciate your recommendation greatly.
Many thanks,
Tracker Team
Good service from Yas on the phone…
Good service from Yas on the phone twice for both my cars and the installation was trouble free.
23 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you received good service from your representative and that your installation was trouble free!
Paul from Tracker team arrived at our…
Paul from Tracker team arrived at our on time, handed him the keys for my campervan, (kettle on! ) and in less than an hour my new Scorpion tracker was fitted.
Job done very professionally. Thanks
19 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear your engineer completed your installation professionally! It's great to learn your engineer arrived on time and completed fitting your new security solution within an hour too.
Thank you,
Tracker Team
Marcus was great on the initial call
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure to buy, great service so far.
21 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received great service from your representative and that you were provided with helpful advice regarding choosing the right security solution for you and your new vehicle.
Thank you,
Tracker Team
Ghost vs Scorpion S5+?
Called to see when it would be possible to fit a ghost immobiliser to my pick up and after speaking to Yasar realised I needed something different.
I ended up with a better spec immobiliser and a tracker fitted for less money and it was fitted the very next day! Thanks Yasar and the team.
3 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're happy to hear your representative was able to best advise on the right security solution for you and your vehicle! It's great to learn your installation was the next day too.
Thank you,
Tracker Team
Quick installation
Quick installation. Very clear explanation and instruction from Naeem. Very professional.
18 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're happy to hear you have received a professional and quick installation, with a clear explanation and instructions delivered from your engineer!
Thank you,
Tracker Team
Absolutely brilliant service 5*
Absolutely brilliant service! Great communication prior to appointment and arrived early. We had 3 cars to get set up and Naeem explained what was required in a professional and friendly manner. I handed over the keys and left Naeem to it, once complete he took the time to go through the process for each car and even helped me put together some videos to help remember certain aspects of the camera.
I could not recommend Naeem enough! He made the whole set up seamless and easy to understand!
Great care was also taken to ensure all the cars were immaculate and no mess was made!
5 star service!
Thank you
Naeem
18 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear you have received brilliant service which included great communication and your installer arriving early to your designated appointment! It's great to learn that your installer took the time to go through the processes for each of your vehicles and helped you create videos to understand your chosen security solutions better.
Thank you,
Tracker Team
Ghost 2 install with tracker uK
I have the ghost 2 installed with tracker UK team, Naeem was super helpful and did a great explaining the features and steps. Very happy I made the choice to get this added to my vehicle.
17 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your representative was super helpful and provided a great explanation of the features and steps of your chosen security solution!
Thank you,
Tracker Team
Dealt with Yas to get a ghost…
Dealt with Yas to get a ghost immobiliser installed. Yas was a great help, very professional and quick to help me with my requirements. Would definitely recommend to anyone needing this service
17 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your representative was a great help, delivered professional and time efficient service during your enquiry with us. We appreciate your recommendation greatly, thank you.
Many thanks,
Tracker Team
Very happy
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently.
He definitely had it easy on the day as my wife is pregnant and I was at work, but he was incredibly patient and understanding throughout. What really stood out was how he took the time to explain everything clearly. Whenever I didn’t understand something, he broke it down and made it so simple and easy to follow. Nothing felt rushed, and he made sure we were completely comfortable with how everything worked before he left.
11 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback - we're delighted to hear your engineer delivered professional and efficient service during your installation! We're happy to hear you were provided with a clear explanation and when needed, a further break down of information too. It's great to learn that during your installation, nothing felt rushed and your engineer ensured you were completely comfortable with how everything worked before completing the job.
Many thanks,
Tracker Team
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