While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were somewhat happy with their experience overall. Many people are really happy with the user experience, finding the platform excellent, intuitive, and easy to use, especially appreciating the dashboard functionality and the integrated trading features. Customers also highlight the fast performance and the comprehensive options available for trading. However, some people were dissatisfied with the customer service, reporting slow responses and a lack of helpfulness when issues arose. There are also concerns about the platform's functionality, with some users experiencing issues like random fills, lagging charts, slippage, and problems with stop-loss and take-profit settings. A few other people also felt that the mobile app was broken or not fully functional.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the platform's ease of use, smooth... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the platform for its smooth... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant dissatisfaction,... See more

Application

Customers had ambiguous experiences with the app. Many reviewers praise the app's clean, intuitive design,... See more

Product

Customers consistently note ambiguous experiences with the product. While some reviewers praise it as a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a trading platform, tradesea is excellent. Their dashboard functionality is the best I have seen so far, with tradelogs etc all fully integrated. My only gripe is their support, which is a... See more

Company replied

Rated 4 out of 5 stars

what a great tool, never experienced AI in a trading tool like this before, excited to trade my favourite prop accounts on tradesea!!!

Company replied

Rated 4 out of 5 stars

Great Experience with it so far , just they need to utilize the entry points , sometimes my trades enter with different entry points

Company replied


Company details

  1. Non-bank financial service

Written by the company

Tradesea™ is a modern institutional grade trading ecosystem, blending sleek web and mobile apps, embedded AI copilots, and connectivity to funding partners. Our mission is to help traders grow consistently, trade profitably, and master their craft.


Contact info

3.5

Average

TrustScore 3.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super amazing product

Super amazing product! Really loved the product, switched from tradovate- good stuff

13 April 2026
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 5 out of 5 stars

Still working fine for me

Still working fine for me

12 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 1 out of 5 stars

Horrible slippage and bad fills

Horrible slippage and bad fills. Love the look and feel. Propfirms need to make money so I doubt you will correct the slippage. On top of it all felt like the ap hunted my stops. Very low trust in execution.

9 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi,

Thank you for sharing your feedback. We want to look into your experience directly.

Could you share your email address or support ticket ID so we can pull up your case and get this resolved as quickly as possible?

Best,
Team Tradesea

Rated 1 out of 5 stars

Non stop visual glitches and no support

Horrible comapny non stop visual glitches do not trade with them on any prop firms. They act like they are like PJX but its 100x worse somehow.

The support is non existent wont help me reply ever 3/4 days just stole my money and wont do anything about it

Horrible company i cant wait for the day i see it finally closes down.

6 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi,

Thank you for sharing your feedback. We want to look into your experience directly.

Could you share your email address or support ticket ID so we can pull up your case and get this resolved as quickly as possible?

Best,
Team Tradesea

Rated 4 out of 5 stars

New platform with great upward potential!

The platform is very new but has amazing potential. Staff is consistently making improvements based on feedback and is actively engaged in the community to ensure upward momentum continues. Still a few tweaks to make, execution layer needs some improvement and Rithmic contract rollover is frustrating but overall an amazing tool. The AI model shows obvious signs of refinement and improvement with each interaction. Keep on doing a great job guys!

8 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much Sean! Your feedback is valuable to us and we will work on improving the platform!

Rated 5 out of 5 stars

Support and troubleshooting

NGL - the support team is amazing and was super responsive. They even went above and beyond and demonstrated/taught me a few extra cool tricks. Those were very helpful!

6 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

Rated 5 out of 5 stars

Excellent Support!

Faced some issues initially but support team helped me resolve!

1 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

yes, we have some amazing people at our support team. And thank you so much for this incredible review! it means a lot to know it's making a difference. Welcome to the tradesea family! 🚀

Rated 5 out of 5 stars

New Features

I started using trade sea back when lucid announced it and I haven’t had any issues at all. The new features they’re announcing show that the team care about their platform and becoming the best in the industry

4 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. Welcome to the tradesea family! 🚀

Rated 5 out of 5 stars

You have finally created a platform…

You have finally created a platform that is 100% functional, convenient, and simple. Thank you

2 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. Welcome to the tradesea family! 🚀

Rated 4 out of 5 stars

TradeSea is an excellent platform

TradeSea is an excellent platform, but there are some things that need adjusting: it sometimes freezes on mobile devices, the app is a bit heavy, and when I place an order on a small contract, there's a huge spread resulting in an immediate $100 loss! All of this needs fixing!

1 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

We will definitely make it a 10/10 platform for traders like you. Thank you so much for this incredible review! it means a lot to know it's making a difference. Welcome to the tradesea family! 🚀

Rated 2 out of 5 stars

Needs a lot of improvement.

That platform really needs improvement.
There is no way that you put automatic stop loss and take profit and when you add contracts for a trade it opens the trade with twice or 3 times the original stop loss. + Break even dosent exists in that platform. You put BE in profit even slightly and once hit you see your position closed, it’s in negative P&NL. Lucid trading should switch “broker”

1 April 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for valuable feedback Daniel, please help us by reaching out to support@tradesea.ai and stating your exact problems, so we can help and improve your trading experience

Rated 1 out of 5 stars

Horrible fills blew 3 accounts

When i entered a position my fill would be on an area that the candle hasnt been touched yet-a price area that was last hit like 5 minutes ago. stupidly bad fills and i didnt even realise until i saw my PNL at negative 2k and caused me to blow my account.

31 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi Matthew,

tradesea Simulator is powered by Rithmic, and all fill-related concerns, including slippage, are handled directly by them. Please reach out to Rithmic at support@rithmic.com with your trade details and they'll be able to assist.

Rated 1 out of 5 stars

Pricing error and insane spreads cost me 4 funded accounts — and I'm still being ignored

I entered a trade and was instantly down $5,000 with no market movement whatsoever. Nothing happened in the market. I just opened a position and was immediately in the red.

The reason was that TradeSea never updated to the new contract, so I was unknowingly trading on an outdated one with completely wrong pricing. Their price was also around 30 points below the real market price at the exact same time and there was nothing on the platform to warn me. No alert, no restriction, nothing.

When I raised this, TradeSea said they posted a warning in their Discord. That's not good enough. Traders can't be expected to monitor a chat server while they're actively trading. If there was a known problem this serious, entries should have been blocked on the platform itself. A Discord message that some people may never even see is not a warning.

To show how bad this was, the maximum loss allowed on my account was $2,000. The pricing error alone caused a $5,000 loss, double the limit, before I could do anything about it. All 4 accounts were gone in seconds. Two of them weren't even copy traded so they were completely separate trades, same result. This was nothing to do with how I traded.

I wasn't the only one this happened to either. Multiple traders were hit at the same time.

I raised a support ticket and heard nothing for over 48 hours. The only thing I was told was to contact their Rithmic directly. Directing me to Rithmic is not a resolution. I am your customer, not Rithmic's. The responsibility for ensuring accurate pricing and contract management on your platform sits with TradeSea.

I'm glad you're fixing the communication gap going forward, but that doesn't address what has already happened. I'd like to know what TradeSea intends to do for the traders who lost accounts due to this failure, as Lucid are waiting for you to reach out to them regarding people who were affected.

The least you can do is reach out to me directly so this can be resolved and so that my full details can be passed over to Lucid Trading so this can be properly reviewed and compensated. I want a real answer on what is being done for the traders affected, not another apology or a redirect.

Please reach out to me directly as a matter of urgency.

I've now been banned from the discord for asking to have my ticket urgently escalated.

Ticket Number: #2420

27 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi Zaid, We’ve checked your case, and our support team is actively working with you to resolve the issue you experienced. We appreciate your patience and are committed to getting this sorted for you as quickly as possible. If there’s anything further you’d like to share, feel free to reach out, we’re here to help.

Rated 1 out of 5 stars

Lost my funded

Lost my funded, said I made 3k closed the profit then app said I lost 4 k , lost my funded before I got a payout. Apparently I was trading on out of date contracts.unless they can give me my account back I would not trade with this company at all.i just want my account back

27 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi Joel, we’re really sorry about what happened. This was tied to the MGC contract rollover, a delay between the J and M contracts that caused stale pricing during that window. We posted a warning on our Discord server ahead of time advising traders not to trade GC/MGC until rollover was complete.

You deserve better than this experience.

Additionally, tradesea Simulator is currently powered by Rithmic. please reach out to Rithmic directly at support@rithmic.com
and include all relevant details.

Rated 1 out of 5 stars

I would give Tradesea and the support team a zero, if I could!

Worst trading platform with the worst fills, lagging, buffering, and all kinds of glitches. I have a powerful Xfinity internet connection, so the buffering had nothing to do with my internet.

I recently lost an account because each time I clicked to enter a trade, nothing happened. I clicked again and again; nothing. Then suddenly, everything popped up at the same time on the screen, and I was in three 2NQ trades! That was a total of 6NQ trades and SL not being respected.

The platform's "Daily Profit Target" (PDPT) setting doesn't work. I had set it at $1,520, and my trading ended up exceeding that limit and shot up to almost $1,800. That was indeed annoying because that amount well exceeded the $1,500 consistency rule I was targeting for the day.

The copy trading function does not work either. The "Leader" and "Follower" accounts on the platform were already pre-populated with two inactive accounts, and I was unable to replace them with the active accounts that I had.

I submitted my complaints to Tradesea five days ago along with a video of the issue. Initially, they closed the ticket the next day, claiming the issue had been resolved. I responded to reopen the ticket because nothing was resolved; I still could not set up copy trading. I asked them to check the backend and resolve the issue. I haven't heard from them again.

I decided to forget about the platform, and I have since transitioned to Quantower - so goodbye to Tradesea. Fix your software!
I do not recommend Tradesea to anyone at this time.

Update 03-28-2026:
As a follow-up to your response, I would like to state that the last email I sent to Tradesea's support team three days ago, in furtherance of their request for more information, did not receive any response till now.

21 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi,

we are truly sorry to hear about the experience you had on our platform.

The issues you described are absolutely not the standard we hold ourselves to, and we completely understand your frustration.

We also want to apologize for how your support ticket was handled. Closing a ticket without a proper resolution is not acceptable, and we are sorry you were left without a response after following up.

We would like to make this right. Could you please share your support ticket ID or the email address linked to your account? We will treat this as a top priority and ensure the right team looks into every issue you raised.

We hope to have the chance to restore your trust in tradesea.

Rated 1 out of 5 stars

So far their mobile platform is broken

So far their mobile platform is broken. How can you be up 100 ticks and negative 40 in p&l with 1 micro. On PC, the dom doesn't match the current price, play with caution! Until they fix mobile app I won't trade. The sell button appears broke(mobile), I get it its in beta

23 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi,

Thank you for sharing your feedback. We want to look into your experience directly.

Could you share your email address or support ticket ID so we can pull up your case and get this resolved as quickly as possible?

Best,
Team Tradesea

Rated 1 out of 5 stars

Copy Trader Failed- Cust Support Ghosted Me

EDIT 2 (Updated on 4/20/2026): TradeSea closed my ticket out this morning after TradeSea publicly stated this would be treated as a top priority and requested my ticket details. I provided everything requested and followed up multiple times. My ticket has now been closed without resolution, and I have not received any further responses despite repeated follow-ups. At this point, there has been no explanation that aligns with the trade data and no effort made to resolve or credit the losses. I would not trade with TradeSea if you copytrade. Their system is riddled with bugs & support will stop responding to you.

EDIT (Update on 3-31-2026): Since posting this review, TradeSea has provided multiple conflicting explanations for the same issue. Initially, I was told all accounts had the same P&L, then that a max loss limit was hit, then that a different account was the leader, and now that only one follower account hit a threshold. These explanations do not align with the actual trade data, where all follower accounts show identical P&L, identical trade sequences, and all stopped executing at the same time while the trading account continued operating normally. I have provided my ticket ID and am still waiting on a clear explanation and resolution. I will update this review if the issue is properly addressed.

I’ve been trading prop firms for over 5 years and am consistently profitable. I chose TradeSea specifically for their TradingView integration and copy trading capabilities. Unfortunately, my experience has been extremely disappointing. I run 5 accounts (1 leader, 4 followers). On a recent trading day, the leader account was profitable, while all 4 follower accounts were incorrectly closed out at losses of around -$600 each. These trades were not mirrored correctly, which completely defeats the purpose of using a copy trading system.

It gets worse. Their support team claimed all accounts had the same P&L (completely false), stated the leader account was negative (also false), and ignored screenshots clearly showing the leader account was profitable. They also claimed the follower accounts were closed due to hitting a max loss limit. This is not accurate. I previously had issues with that, so I fully disabled all max loss limits and stop losses on the follower accounts within TradeSea. I also provided screenshots from the prop firm dashboard confirming none of the accounts breached any limits.
The explanation simply does not hold up. The trades on the followers initially match the leader, but then the followers are force-closed at a loss while the leader account continues trading and finishes the day in profit. I have screenshots showing the leader taking additional trades after the followers were already closed out.

This is not a settings issue, it is a failure of their copy trading system. Instead of addressing the core issue, support continues to deflect and misrepresent what actually happened. This is not a minor glitch, this is a critical execution failure that directly caused losses across multiple accounts. If you are a serious trader, you cannot rely on inconsistent execution, you cannot trust a platform that ignores clear evidence, and you cannot risk multiple accounts on a system that does not properly sync trades.

I wanted this platform to work, but between the backend issues and how support is handling this, I am done using it. If this is made right, I will update this review accordingly. Until then, I strongly recommend looking elsewhere.

22 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Hi,

we are truly sorry to hear about the experience you had on our platform.

The issues you described are absolutely not the standard we hold ourselves to, and we completely understand your frustration.

We also want to apologize for how your support ticket was handled. Closing a ticket without a proper resolution is not acceptable, and we are sorry you were left without a response after following up.

We would like to make this right. Could you please share your support ticket ID or the email address linked to your account? We will treat this as a top priority and ensure the right team looks into every issue you raised.

We hope to have the chance to restore your trust in tradesea.

Rated 5 out of 5 stars

Found on X the hype made me try…

Found on X the hype made me try Tradesea and my experience so far is really good.

22 March 2026
Unprompted review
Tradesea logo

Reply from Tradesea

Thank you so much for this incredible review! it means a lot to know it's making a difference. We're just getting started, lots more exciting updates coming your way. Welcome to the tradesea family! 🚀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look