Sending out handyman for AC and electrical work ...making 4 visits in 2 weeks ...losing work and out 400 dollars for portable AC. Finally an actual professional/expert comes out and it's done within... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's not just that these guys are slow to respond/fix issues, but my neighbors constantly berated me because my lawn was not maintained for weeds. They blamed me for causing issues with their yards, e... See more
Company replied
I have stayed at 2 different Tricon homes and I'll say that this place is the absolute worst. They buy the cheapest everything to put in the home and will charge you when they got what they paid for.... See more
Company replied
I strongly urge anyone considering renting from Tricon Residential to think twice. Since moving into my home in mid-April, I’ve dealt with the same plumbing/septic issue repeatedly. This is... See more
Company replied
Company details
Written by the company
- Consistently Out-Caring in Service of Residents
- Tricon provides professionally managed housing with responsive maintenance service, technology-enabled resident tools, and local teams focused on resident care. Through the Tricon Resident App, residents can manage payments, access leasing and account support, and submit maintenance requests at any time. Tricon completes 86% of repairs in one visit, and our network of 90+ technicians supports ongoing maintenance and resident care across our communities. Tricon also offers financial wellness programs for eligible residents, including financial literacy resources, credit-building programs, resident home purchase opportunities, and down payment assistance. Learn more at www.triconhomes.com.
Contact info
15771 Red Hill Ave, 92780, Tustin, United States
- 844 874 2661
- triconhomes.com
2.5
Poor
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically takes over 1 month to reply
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If I could give zero starts I would
If I could give zero starts I would - this has been the absolutely worst company we have ever had to deal with - from issues day one with repairs that were promised - roof leaks, mold, pool unusable and HOA after HOA violations caused by their lack of care. But try withholding the rent for lack repair and they will start eviction without a care for their tenant's health or safety. Dead beat company - STAY FAR FROM THEIR PROPERTIES!!!!!!!!!
21 November 2024
Unprompted review
Reply from Tricon
Thank you for sharing your feedback. We are sorry to hear about your experience and the concerns you’ve described regarding maintenance and HOA-related issues during your tenancy.
While this reflects a past situation, we understand how frustrating it can be when repair timelines and property conditions do not meet expectations. Tricon is committed to addressing maintenance requests and working to resolve issues in accordance with lease terms and applicable procedures.
Your comments have been noted and shared with the appropriate teams as part of our continued efforts to improve service, communication, and resident experience.
Terrible, Horrible and Awful
I’ve been living in this home for 11 years and I’ve never heard that it’s the tenants responsibility to paint the entire house and for the rent that they’re asking for this is truly ridiculous because if we have to paint we need the DEED so we can paint it the color we want, but according to the lease we have to let them know if we want too but WHY IF WE HAVE TO PAINT OURSELVES? Make it make sense because it’s NOT MAKING ANY!! We almost burned up here from them sending someone out to fix the breaker box who evidently didn’t know what he was doing a few years back. They constantly send contractors out who don’t know anything they just hire people who can’t even read a tape measure or do anything for that matter. Some issues that we’ve reported still haven’t been fixed properly just a shabby, pathetic, awful, horrible service. They redid the kitchen cabinets by painting over them and the countertops, the drawers still get stuck, wheels falling off! I mentioned that it’s mold and all they did was come out and painted over it SO SAD!! The master bathroom shower keeps pealing and all they do is send someone out to paint over it I’ve had this done at least 3 times within a couple of year’s. Just told them about the master bathroom cabinet and they just placed a wood piece of wood under it and nailed it down like that fixed it. They came out to do the foundation and it still has cracks on the patio and in the inside and the paint don’t even match. The stove went out a few years ago and they came and out and replaced it with a easy baker oven instead of the same size that they took out! I can’t even prepare holiday meals in it because it’s so SMALL! We tried to get Stanley Steamer to come out to do the air ducts but they stated that Tricon had to do it bad mistake! They came out and did the air ducts and it’s still dusty! We asked for window screens and they still don’t fit. The patio door is a sliding door and it’s HORRIBLE but they said they can’t find any when in fact Home Depot and Lowe’s still carry them I guess we have to do that too! I have a whole lot to say but it may become a novel. They replaced the carpet for the entire house a couple years ago and it’s not even it look like it’s coming from the base of the wall. This is my 3rd review about them and their ridiculous, terrible, and awful landlord capabilities for those of us who’ve been living in their homes for over at least 5 years.
19 August 2023
Unprompted review
Reply from Tricon
Thank you for sharing your feedback. We are sorry to hear about the long-standing maintenance concerns you’ve experienced and the frustration you’ve described regarding repairs, contractor work, and communication over the years.
While this reflects an extended period of past service, we understand how important it is for maintenance issues to be addressed properly, safely, and in a lasting way. Ongoing repair quality, clear communication, and timely resolution are priorities for Tricon, and we regret that your experience has not reflected that standard.
Your comments have been noted and will be shared with the appropriate teams for review as part of our continued efforts to improve maintenance practices and resident support.
The Company does not care about its…
The Company does not care about its tenants. Repairs are subpar, rent after first year is increased by $504 by smuggling it in the fine print. Bully you into a longer lease. One day late fee is upward of $138- Horrible company.
6 August 2024
Unprompted review
Reply from Tricon
Thank you for sharing your feedback. We are sorry to hear about your experience and the concerns you’ve raised regarding maintenance, lease renewal terms, and fees.
While this reflects a past situation, we understand how important clear communication, transparent pricing, and reliable service are for residents. Tricon aims to ensure all lease terms and applicable fees are clearly outlined, and we regret any frustration or confusion you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our ongoing efforts to improve communication and the resident experience.
They will scam you
They will scam you, ghost you, and in the end they will not be satisfied with robbing you of all your deposit. They will want even more.
8 January 2023
Unprompted review
Reply from Tricon
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations regarding move-out and deposit reconciliation.
We understand how important clarity and timely communication are during the end-of-lease process, including any charges or deductions. While this review reflects an earlier experience, we remain committed to reviewing concerns through the appropriate channels and ensuring processes are handled in accordance with lease terms and applicable policies.
customer service sux
i liked a contacted company they use; HomeProRestorations. Kathy in Atl. Ga. was great.
Tricon Sux in some many ways, I do not have enough characters to express my reasons why.
9 March 2022
Unprompted review
Reply from Tricon
Thank you for taking the time to share your feedback.
We understand this review reflects an earlier experience, and while opinions and circumstances can vary over time, we continue working to improve service, communication, and overall resident experience.
We appreciate you sharing your perspective.
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