U Account Reviews 5,339

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ok so why don't I use NFC on my phone? Actually, if you do online banking on your phones, do you have anti-hacking protection installed? Having a U Account which I top-up £100 every week from my (pro... See more

Rated 5 out of 5 stars

U account gives me facilities to use it as a bank account. It's similar working like a bank. Although it's not a bank but I can do everything with u account which a bank normally provide for custome... See more

Company replied

Rated 1 out of 5 stars

2020 April block my account 2318£ I write 100 email and message . Uaccount change service and my money lost or somebody take I wait 2 year my money I have all evidence every message and I have... See more

Rated 5 out of 5 stars

U account has been a life saver, very easy to use app and helps to save money. I have been using U account since 2018 till date and I have never regretted doing so as I use the account for almost all... See more

Company replied

Company details

  1. Bank
  2. Non-bank financial service

Written by the company

The U Account puts budgeting, avoiding overdrafts and digital service over hidden charges, penalty fees and hold music. With direct debits and a contactless Mastercard® Card, the U Account does everything you'd expect from your bank, but in a way that puts YOU first.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Highly recommend great service!!

Very helpful and professional always resolve any issues promptly, always keeping customers update with any issues occurring they never leave customers in the dark. Really simple easy too use very useful when you need a bank account quickly. Highly recommend!!!

4 September 2021
Unprompted review
Rated 5 out of 5 stars

Trusted with my money

I have been a U Account holder for 5 years...

Things have gone wrong in the past but U Account have learned from these experiences and gone from strength to strength and continue to do so.

3 September 2021
Unprompted review
Rated 1 out of 5 stars

Not even a bank

Not even a bank. Absolutely useless and offer nothing that a real bank offer in the way of protecting customers funds when it comes to fraud or disputes. Customer service is useless and take ages to reply. I have this account aswell as three main bank accounts, I used this account for ebay purchases and found topping up via paypoint convenient but the fees are ridiculous compared to Monzo who only charge £1 regardless of how much you choose to top up by.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Uaccount is top Bank perfect for people…

Uaccount is top Bank perfect for people who struggle to get a bank account the bank is easy to use really good help if you have any problems no waiting times transfer money in or out really good bank I would tell people to use this bank

1 September 2021
Unprompted review
Rated 1 out of 5 stars

I have a bitter experience with…

I have a bitter experience with Uaccount. I have been banking with them for 18 month and they sent me a new back card so i kept on for a month. All of a sudden I couldn't transfer funds out or used my card for purchase or to withdraw money at ATM. Since November 2020 they are still reviewing my account and I can't get my money.
U account have frustrated me that I sent email every week but the reply is always the same till today I have not got my money.

31 August 2021
Unprompted review
Rated 5 out of 5 stars

I HAVE HAD A FEW PROBLEMS WITH THIS…

I HAVE HAD A FEW PROBLEMS WITH THIS ACCOUNT BUT IT BEEN SORTED OUT QUICKLY AND THE REPLYS HAVE BEEN NICE AND EASY TO UNDERSTAND THANK YOU a good account for me and will recommend it to my friends and family

31 August 2021
Unprompted review
Rated 5 out of 5 stars

My experience with uaccount

I’ve been using uaccount for the past four years and they have satisfied my needs with every query that has arisen in the past.
I find this banking system suits me and I am very happy with their service.
Highly recommended.

31 August 2021
Unprompted review
Rated 4 out of 5 stars

Not bad

Not bad, it's a pain there is no contact number but in general I have found it an ok alternative to bank.

31 August 2021
Unprompted review

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