UENI Reviews 8,543

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website creation process, highlighting its simplicity and the stress-free experience of turning ideas into an online presence. Many appreciate the fast setup, mobile-friendly designs, and professional results achieved without needing technical skills. The staff and customer service are frequently commended for being exceptional, present, helpful, and responsive, with many noting the personalized and understanding approach of the team members. The service provided is often described as efficient, easy, and comprehensive, with consumers noting the quick turnaround times and the smooth user experience. Reviewers are particularly impressed with how the company captures their vision and builds websites that drive engagement. However, some customers also mentioned initial difficulties, such as the company moving their website to a different platform without prior consultation, or challenges with specific technical processes like domain transfers.

What people talk about most

Website

Clients share positive opinions on website creation and design. Many customers are impressed with the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the patience,... See more

Service

Users describe positive interactions with service. Customers consistently praise the helpfulness and... See more

User experience

Consumers find the user experience to be highly positive, praising the ease and simplicity of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more

Company replied

Rated 5 out of 5 stars

Arianna was perfectly in tune with what I hope the message, foundation, spirit and soul of the website would be. She was receptive to changes, suggestions and guided me through the process exception... See more

Company replied

Rated 5 out of 5 stars

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more

Company replied

Rated 5 out of 5 stars

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more

Company replied


Company details

  1. #9 of 16 best companies in Website designer
  2. #31 of 120 best companies in Business-to-Business service
  3. #17 of 128 best companies in Software company

About UENI

Written by the company


Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.

UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. 

For a small monthly fee we deliver:

  • Professional website done in one week
  • Integrated online store and booking system
  • Custom domain & email
  • Easy-to-use website editor
  • 1:1 Zoom launch call and ongoing support on live chat 


Learn more



About us 

UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.

Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.

We provide a quick, easy, low-cost solution to help small businesses create a strong online presence. 

Each website is optimized to be clean, load fast, and rank high in search engine results.

Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started! 


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was flawless from start to…

Everything was flawless from start to finish. Everyone I communicated with truly listened and delivered exactly what I wanted and even exceeded my expectations. The walkthrough was clearly and thoroughly explained, making the entire process smooth and stress-free. Elizabeth offered some excellent suggestions that really elevated the final result. I’m extremely pleased with the outcome and excited about the future growth UENI has helped create.

23 April 2026
UENI logo

Reply from UENI

Hi Chan!

Thank you so much for taking the time to share your experience and for the kind words about our team. We are thrilled to hear that Elizabeth and the rest of the crew exceeded your expectations and made the process stress-free!

We’re excited to be part of your business growth. In case you need help with your website, please don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

He explained clearly and very nice

He explained everything slowly and clearly. I really appreciated the way he communicated everything. Kind and friendly as well.

23 April 2026
UENI logo

Reply from UENI

Hi Rosa!

Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!

All the best,
The UENI team.

Rated 5 out of 5 stars

I absolutely love working with UENI

I absolutely love working with UENI, this is my second website with them and I will continue to use them.

23 April 2026
UENI logo

Reply from UENI

Hi there!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

All the best,
The UENI team.

Rated 1 out of 5 stars

I canceled this subscription and they…

I canceled this subscription and they continue to charge my card. I can’t get in touch with anyone from the company.

23 April 2026
Unprompted review
UENI logo

Reply from UENI

Hi there,

We're sorry to read this review.

If we received your cancellation request before the renewal took place we can take another look at your case to find a solution that works for you.

We can't locate your account based on this review's information, so we asked Trustpilot to provide us with your contact information so we can get in touch.

If you can email us at help@ueni.com or vip@ueni.com referencing this review, we'll gladly go over your case.

Regards,
The UENI team.

Rated 5 out of 5 stars

The ability to make a website that is…

The ability to make a website that is on the cusp of perfect on the first attempt. Not to mention the customer service and explanation of the site during the zoom call.

23 April 2026
UENI logo

Reply from UENI

Hi Antonio!

Thank you for the great review! We’re so happy you loved the website and we can’t wait to see your business grow online.

All the best,
The UENI team.

Rated 5 out of 5 stars

Jorge Salas was very helpful!!!

Jorge Salas was very helpful, reliable and communicated well. He walked me through my website back office and it was pretty easy.

23 April 2026
UENI logo

Reply from UENI

Hi Rose!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

All the best,
The UENI team.

Rated 5 out of 5 stars

The website looks great

The website looks great. Very professional. Ariana Rodas was very helpful in coming up with some suggestions to make it even better!

23 April 2026
UENI logo

Reply from UENI

Hi Marlene!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Gabriely was awesome

Gabriely was awesome. I already have experience with Ueni and the customer service was great as always. She answered all my questions and we are off to a great start with the website for my new company.

22 April 2026
UENI logo

Reply from UENI

Hi Molly,

Thanks for taking the time to leave a review! We are glad to hear that Gabriely provided such great service and helped you get your new company off to a great start. We'll make sure the team is aware of your praise!

Please do not hesitate to contact us if you need assistance.

All the best,
The UENI team

Rated 5 out of 5 stars

very easy....

22 April 2026
UENI logo

Reply from UENI

Hi Demetrius,

Thanks for taking the time to leave a review! We are glad to hear that you found the process very easy. Please do not hesitate to contact us if you need assistance.

All the best,
The UENI team

Rated 5 out of 5 stars

Great Design site exactly how I wanted…

Great Design site exactly how I wanted it Awesome team of designers

22 April 2026
UENI logo

Reply from UENI

Hi Carlos!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website. Please do not hesitate to contact us if you need assistance.

All the best,
The UENI team.

Rated 5 out of 5 stars

Satisfied

Nice professional website

22 April 2026
UENI logo

Reply from UENI

Hi Manno!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Ozzy did a wonderful job on my…

Ozzy did a wonderful job on my Optimization! He illuminated my logo in a prominent fashion and made edits which made the photos both relevant and exemplary!! I appreciate all of his communication and endeavors!!

22 April 2026
UENI logo

Reply from UENI

Hi Candace!

It makes us incredibly happy to know that we were able to help your business grow. We'll continue working hard to provide you with an excellent experience.

All the best,
The UENI team.

Rated 5 out of 5 stars

great first call

21 April 2026
UENI logo

Reply from UENI

Hi Rudy!

Thank you for the great review! We’re so happy you loved the website and we can’t wait to see your business grow online.

All the best,
The UENI team.

Rated 4 out of 5 stars

The presenter was patient and helpful

The presenter was patient and helpful. However the background of the presenter's domicile I could see, so I would suggest using a better screen within the google meet.

22 April 2026
Unprompted review
UENI logo

Reply from UENI

Hi Kyle!

We appreciate the time you took to share your feedback. Please let us know what we can do for you in the future.

All the best,
The UENI team.

Rated 5 out of 5 stars

A great service with wonderful support

A great service with wonderful support.
Our website looks wonderful and easy to navigate and update

15 April 2026
UENI logo

Reply from UENI

Hi Marcus!

It makes us incredibly happy to know that we were able to help your business grow. We'll continue working hard to provide you with an excellent experience.

All the best,
The UENI team.

Rated 5 out of 5 stars

Great experience

9 April 2026
UENI logo

Reply from UENI

Hi Allen!

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

All the best,
The UENI team.

Rated 5 out of 5 stars

Edits are happening quickly and the…

Edits are happening quickly and the team is patient with me and all my requests

14 April 2026
UENI logo

Reply from UENI

Hi Cassi!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website. Please do not hesitate to contact us if you need assistance.

All the best,
The UENI team.

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