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Rated 1 out of 5 stars

Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the descrip... See more

Rated 5 out of 5 stars

Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I... See more

Rated 3 out of 5 stars

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... See more

Rated 5 out of 5 stars

Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough.... See more

Company details

  1. Medical supply store

Written by the company

UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.


Contact info

3.7

Average

TrustScore 3.5 out of 5

73 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and Discreet

Never left a review for anything ever before but UKMedi delivers everything you need very quickly, unboxed in discreet packaging - absolutely great service

26 January 2022
Unprompted review
Rated 5 out of 5 stars

This company and staff are superb

This company and staff are superb. In reference to my order (#13343) which I placed after 4pm yesterday I asked if a special effort could be made to send my order out the same day as I needed it ASAP.
I received a positive response almost immediately saying that they would get my order sent out yesterday and I am delighted with the fact that I received it this morning (the following day)!

Couldn't ask for better! I received a friendly, helpful and professional service.

Absolutely 5***** and many thanks to Robbie and the team!

9 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company.

I wanted to find a new supplier for needles etcc. I found this company. I rang to ask when some needles would be back in stock. They answered very quickly and the guy was friendly and helpful. I placed an order. Goods arrived within 2-3 days. Easy website to navigate around. Will deffo use again.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Great experience all the way through.

Great experience all the way through.
From using the well designed website, to dealing with customer service when I needed extra advice.
Ordering was safe, easy and efficient.
Well done and be sure I'll be ordering again!

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Had a few questions about what I needed for my first cycle, Robbie was very helpful answering all of my questions helping put my mind at ease. Everything was well packed and came quickly despite the Christmas post. Thanks :)

28 December 2020
Unprompted review

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