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See what reviewers are saying

Rated 5 out of 5 stars

Honestly can't thank V5 enough, Maggie is an asset to the company. She went out of her way to help me nothing is too much trouble for Maggie. Best company I've ever dealt with to be honest don't hesit... See more

Rated 5 out of 5 stars

Applied online yesterday money in today! Simple application process they sent a very friendly agent out the same day to discuss everything and complete forms. Maggie and Pam in the office were very fr... See more

Rated 5 out of 5 stars

If you need cash quick to pay any unexpected bills they are great. If you get into any financial difficulties making your monthly payment they are very understanding and will help in any way they can.... See more

Rated 5 out of 5 stars

I found the V5 solutions people always very friendly, very caring and professional. They have good communication at every step, ensuring you don't feel pressurised into the loan. The process is quick... See more

Company details

  1. Non-bank financial service

Information provided by various external sources

V5 Solutions provides logbook loans and V5 loans throughout England and Wales. As a trusted lender with over 14 years experience we can provide you with the cash you need sooner than you think!


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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Rated 5 out of 5 stars

Strong Customer / V5 Solution Relationship

I have been a customer with V5 Solutions for many years now and I have a very strong relationship with them. They make the paperwork easy to understand and everything is explained thoroughly before you make your commitment. I would definitely recommend V5 solutions to anybody who wish to have a loan against their car.

20 June 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant as per usual!

This is the third time I have used V5 solutions for a necessary cash injection when I needed it. Their representatives always explain everything very clearly and are extremely helpful, whether it is your first loan or 3rd. Their customer service team are always at the end of the phone should you want any assistance with or information about you account and are always amicable if for any reason you fall on hard times during your repayment period. There is no reason this company deserves less than a 5 start review, just remember that it's a secured loan and be aware of the risks that you could face if you do not keep up you repayments.

11 June 2014
Unprompted review
Rated 5 out of 5 stars

chow momma

this was a epic experience really pleased with everything was a bit worried about repayment prices but once it was explained to me I was happy as a flying pig I would recommend it to anyone

18 May 2014
Unprompted review
Rated 5 out of 5 stars

Fast and helpful service

I needed help with money quickly and these guys were happy to help. I had an appointment made for the same day and had funds within an hour of completing paperwork. Staff were polite and helpful

12 May 2014
Unprompted review
Rated 5 out of 5 stars

Fast,no fuss and friendly 😀

Can't fault the service I have received. Funds in my bank the next day after my initial contact.
Everyone was friendly , helpful and very clear and consise when explaining terms and conditions .
Would recommend to all of my friends

8 May 2014
Unprompted review
Rated 1 out of 5 stars

Do not use this company DO NOT USE

I do not recommend anyone to use this company ,their customer service is really bad from the manager Andrew Kahumbu to his customer service staff, they lie,rip offs and a nightmare to do business with ,i do not recommend anyone to use unless you want stress in the long run.
THE ONLY REASON WHY THEY HAVE SOME GOOD REVIEWS ON THEIR WEBSITE IS BECAUSE WHEN THEY PROCESS YOUR LOAN THEY CHARGE YOU £30 TO DEPOSIT THE MONEY IN TO YOUR BANK ACCOUNT WITHIN 1 HOUR,
BUT THEY THEN SAY O IF YOU LEAVE US A GOOD REVIEW WE WILL DEPOSIT THE MONEY IN YOUR BANK ACCOUNT STRAIGHT AWAY THEN WE SCRAP OF THE £30 CHARGE.
These people starts stressing you from the very first second they offer you the loan by deducting your money for fast payment but you wont notice it then because most people who use log book loans have bad credit history and desperate for cash.

4 April 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and very friendly Staff

Have to say a very good service and everything was explained and very professional, very friendly staff and very helpful especially Maggie who explained everything from start to finish.

21 March 2014
Unprompted review
Rated 5 out of 5 stars

Always there to help out when I need them!

I have been a customer off and on for many years now and I always get the same friendly very quick service from Maggie and her team. Never had any problems and would recommend the service to anyone who needs a shortterm loan in a hurry. Thank you.

26 February 2014
Unprompted review
Rated 5 out of 5 stars

Much preferable to other pay day loan internet sites as I feel I am treated as an individual rather than a source of profit

I like V5 Solutions because it is local so I have met the people involved. They always treat me as a valued customer being polite, courteous and very helpful. I have received excellent advice regarding the best options for repaying the loan and getting top up loans when necessary.

24 February 2014
Unprompted review
Rated 4 out of 5 stars

very useful

Very useful. I was able to get extra cash for my self. It was an easy process, money in bank on the same day

19 February 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful company

V5 have helped me a few times and I would use them again tomorrow! Always so helpful never judgemental. Lovely lovely team they have working there too, would highly recommend.

12 February 2014
Unprompted review

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