Varcoe Eyecare Reviews 2

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Optician

Written by the company

Independent optometry practice in St.Austell, offering eye examinations, contact lenses and spectacle dispensing.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Seriously!!!!!

Seriously!!!!!. I contacted Varcoe’s of Charlestown yesterday for some independent advice on 2 sets of high-end glasses ( Ray.Ban & Linberg ) after your St Austell branch informed me you only work on these models in your Charlestown shop I contacted you directly for a guide on the cost only to be informed that I wouldn't be a customer and we’ll leave it at that. 🙄 ie If you have to ask you can't afford. Why is this company still trading!!!!.
In response to your reply If in the last 24 hours, you have changed the models you now work on I apologize otherwise I stand by my statement.

29 July 2024
Unprompted review
Varcoe Eyecare logo

Reply from Varcoe Eyecare

Thank you for your review John, as discussed we do not glaze the particular models you asked for. We stock and offer Authentic Rayban lenses in to new Rayban frames, and do not have an agreement with Linberg. Providing a price for a service we are unable to offer would not be possible. I wish you all the best with finding an optician that's able to help you.

Rated 5 out of 5 stars

Things are much clearer now..!

I recently visited Varcoe Eyecare for my annual checkup and as always found the Optometrist to be very knowledgeable, professional, and polite.
I consider Varcoe Eyecare one of the best Optician's i have ever attended.

27 April 2024
Unprompted review
Varcoe Eyecare logo

Reply from Varcoe Eyecare

Thank you for your fantastic review Ian, we love it when our patients are happy.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look