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Rated 1 out of 5 stars

VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... See more

Rated 3 out of 5 stars

Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... See more

Rated 2 out of 5 stars

Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... See more

Rated 1 out of 5 stars

Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the probl... See more

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2.2

Poor

TrustScore 2 out of 5

127 reviews

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Rated 1 out of 5 stars

Bad service from Voco team

I'm 55 years old and want to buy a reselling plan from Voco iptv for a extra income. I send the money to them via Cryptomus whiched forward it to them. They look on the system but they said it they haven't received it. Cryptomus send me the UUID address to forward it to them but they said it is not reflecting. Cryptomus ask if Voco team can contact them, they said. NO. I tried to contact Voco team if there is no other way on there system to see where it is, but it was all in vain. Voco team send me a mail back and said I must not contact them any more. That's where I decided. To wrapped it up.

8 November 2024
Unprompted review
Rated 3 out of 5 stars

Support AVG and Content needs improving

Looking for IPTV provider and did the trial for Voco TV. I've had a different experience to the reviews here. Support isn't that responsive. It's 24hrs per reply. Nothing special.
The install and platform was decent. Worked ok but the content isn't there. I even confirmed if this was due to a trial or was this the whole platform and they replied this was it
Maybe 3000 movies and the live TV wasn't different to any other provider

Not going with them because there are better providers out there for the same price (basing that on trial).

5 August 2024
Unprompted review
Rated 5 out of 5 stars

I have used different IPTVs

I have used different IPTVs, and I recently decided to check out Voco TV. I must say I really like their platform—it's easy to use and easy to download. When it comes to customer service, I give them an A+++ or a 10+. Edison was incredibly helpful and knowledgeable, making everything easier for me. He spent a lot of time answering all my questions and walking me through different features on the platform. Because of this excellent customer service, I decided to explore more of their services. Without this great support, I probably would have skipped this platform. Thanks for all your help, Edison! I'm extremely happy with both the platform and the customer service.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Personal and thoughtful chat support

First of all, I need to touch upon the Customer Service. Having had a head injury, I’m a little slower than I used to be. The chat support was so incredibly personal and thoughtful. They spent the time I needed to understand and get me up and running. I can’t speak highly enough about their support system.

The entertainment app itself definitely has a learning curve. Once you begin to understand how to search and find what you’re looking for, things get a lot easier. I almost immediately realized that searching and putting things in the favorites folder on your FireTV or AppleTV or whatever device you are using, is extremely helpful to go back to your most used entertainment channels, because the menus of entertainment can be quite overwhelming (which is definitely a good thing).
Bottom line, I’m very happy and hope others will be also.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Nothing but greatness when it comes to…

Nothing but greatness when it comes to Vocotv and their service. They have a customer for life in me. Had to renew today and Edison helped me through the steps with ease on the live chat feature. These guys know what they are doing and the prompt customer service was a delight. Keep up the good work Vocotv! Thank you so much!

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Voco Tv

Voco Tv Aka vocotv.net ( the only real vocotv ) is the best iptv experience
great customer support

24 May 2024
Unprompted review
Rated 5 out of 5 stars

My subscription ran out

My subscription ran out, I let it expire, my bad, .... the IPTV actually ran for one day past contract. Team assisted me with easy repay and reactivation of my IPTV... Been using IPTV for years, never had a company as dedicated to support as this one.. Excellent team, Edison, my support guy was online till everything was sorted out, verified all accounts work. Best IPTV providers and Best support on the market.... Have nothing to say but positive about this service.... Thank You VOCOTV....

27 May 2024
Unprompted review
Rated 5 out of 5 stars

I love this IPTV

I love this IPTV. If there is an issue they jump right on it to make sure you are satisfied. I renewed a number of times and will continue my experience with them. Thank you

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Best TV Deal Ever

I have had this service for a few months now and I have to say it is the best experience for the money out there. The customer service is top notch and handle requests that come their way. A+++++ all the way around.

16 May 2024
Unprompted review

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