We Love Bubbles Reviews 102

TrustScore 4 out of 5

4.1

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Company details

  1. Off Licence

Written by the company

Une sélection de Champagne


Contact info

4.1

Great

TrustScore 4 out of 5

102 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Ordered 5 bottles of champagne to be…

Ordered 5 bottles of champagne to be delivered to Hungary — everything arrived quickly and in perfect condition. The packaging was very secure, with no damage at all. Great service and reliable delivery. Would definitely order again!

6 June 2025
We Love Bubbles logo

Reply from We Love Bubbles

Thank you so much for your kind feedback!
We're delighted to hear that your order arrived safely and quickly. Ensuring secure packaging and reliable delivery is one of our top priorities, and it's wonderful to know that everything met your expectations. We look forward to helping you in the future !

Rated 5 out of 5 stars

Last Minute Ruinart Order

I ordered 8 bottles of Ruinart for a birthday celebration. The order was placed a bit last minute, so I contacted the person who's email was displayed on the website - Arthur - for more information about the delivery time. At first I was surprised when I received the answer, 5 min after I sent my email (comparing with other similar websites, this can take ages). The communication was smooth and responsive. My parcel was shipped quickly and arrived just two days after placing the order (I'm based in Paris). The bottles were well-protected and arrived in perfect condition. Professional, fast, and reliable service, that I highly recommend. Thanks again!

18 March 2025
Unprompted review
We Love Bubbles logo

Reply from We Love Bubbles

Thank you so much for taking the time to share such detailed and kind feedback!
We’re thrilled to hear that your experience—from the quick reply to your email to the safe and timely delivery—lived up to your expectations, especially for such an important occasion as a birthday celebration. 🥂

Arthur and the entire team are committed to providing a responsive and reliable service, and your words are truly rewarding.
We're also delighted that the Ruinart bottles arrived in perfect condition and on time—ready to be enjoyed!

Looking forward to helping you with your next champagne moment. 🍾
Warm regards,
Arthur & the team

Rated 1 out of 5 stars

Website is not able to navigate

Website is not able to navigate. I took the time and wrote an email to them and got a real cocky reply. Definitely not worth ordering there with this big bunch of competitors on the market.

3 March 2025
Unprompted review
We Love Bubbles logo

Reply from We Love Bubbles

We understand your frustration and truly appreciate your feedback, as it helps us improve. We are a small, local wine shop that has been passionate about bringing Champagne to as many people as possible for over ten years. Unlike larger companies, our resources are indeed more limited, but we always strive to offer the best possible service.

We are sorry to hear that your experience did not meet your expectations, and we regret if our response came across as anything other than professional and respectful. Your input is valuable to us, and we will take it into account to improve our communication and customer experience.

If there is anything we can do to make things right, please feel free to reach out again.

Best regards,
We Love Bubbles

Rated 2 out of 5 stars

I 've been trying to order bottles…

I 've been trying to order bottles online for 3 weeks now. No way, when selecting a bottle online, the quantity is not correct. I've ordered 2 bottles and the total card shows 5 bottles of quantity. impossible to delete the cart and replace the order all the time mention the wrong quantity !! Pay attention. and do verify the quantity before proceed the payment ! it's very sade because of the amazing brands WLB offers. and I try and try again no way !!!

28 January 2025
Unprompted review
We Love Bubbles logo

Reply from We Love Bubbles

We completely understand your frustration and truly appreciate your feedback, as it helps us improve our services.

As a small local wine shop, we have been dedicated to sharing our passion for Champagne with as many people as possible for over ten years. Unlike larger companies, our resources are indeed more limited, but we always strive to offer the best experience to our customers.

We sincerely apologize for the issues you encountered while trying to place your order. Please do not hesitate to contact us via email so we can personally assist you in resolving this problem as quickly as possible.

Thank you again for your patience and for your kind words about our selection. We hope to serve you soon!

Best regards,

Rated 1 out of 5 stars

Horrible shipping time

I ordered the wine on Dec 4th and so far I didn't receive any tracking number or status of the shipment.

4 December 2024
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Reply from We Love Bubbles

Hi, Really sorry to hear that. We have tried to contact you twice and you didm't replied...
It migth be why :)
Please just answer to my last email and I am sure we will get it fixe.
Kind regards

Rated 5 out of 5 stars

Superb service and amazing packaging....

Superb service. Your packing must legendary. I ordered a magnum to be delivered by GLS. In their wisdom instead of opening the gate to the property and ringing the door bell they threw the bottle over a 2.5+m fence...AND it survived!!!

A huge thank you. Recipient thrilled and I am just relieved it made it!!. Top marks.

7 February 2023
Rated 1 out of 5 stars

Wrong product

I ordered champagne with 2 glasses. They sent me right champagne with 2 glasses from cheaper set witch were broken. I asked to send again and yet they sent 1 wrong glass and complined that it was what they got from winery. Basically they took 2 glasses out of champagne set and replaced it with cheaper ones and sent them. When i asked compensation they were silent like boars in the rye. I WILL NEVER ORDER AGAIN FROM THEM.

27 November 2022
Unprompted review
Rated 5 out of 5 stars

I was so pleased with the delivery…

I was so pleased with the delivery company and how I could track their arrival time. The champagne was packaged exceptionally well and arrived in excellent c condition. I have not opened the bottle yet, as it is a gift, but I am impressed with the impeccable service I have received in attaining such a luxurious bottle.

25 November 2022
Rated 5 out of 5 stars

I Love Bubbles Too

As always, We Love Bubbles is a winner in price and service. Even though I reside in another country, the shop is very good in expediting the Champagne and getting it here in a reasonable time. Once in a while, the labels I want are not in stock, but the variety of offerings is such that this is never an insurmountable problem.

2 May 2022
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