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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and quality, often highlighting pleasant scents and efficient cleaning. Many appreciate the eco-friendly aspects, such as plastic-free packaging and natural ingredients, which contribute to a healthier home environment. However, some people mentioned that the product strength was quite weak, particularly in hard water areas, which affected the cleaning results. A few other people also felt that the quality of some items was not up to par, leading to dissatisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers praise the effectiveness of the cleaning... See more

Quality

People report positive experiences with quality. Customers consistently praise the effectiveness of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love their products, especially the multi cleaner and bathroom cleaner. They smell lovely and fresh, and I like that refills are packed in small paper pouches so saving on postage and plastic bottl... See more

Company replied

Rated 5 out of 5 stars

I have been using laundry sheets for some time now when I am travelling and self catering. They are almost weightless so flying is no problem. They take up barely any space, they dissolve well. They r... See more

Company replied

Rated 5 out of 5 stars

Everything smells gorgeous especially the multi purpose cleaner and the floor cleaner. The sponges are a revelation. I live in a hard water area though which means filling the refills with this so do... See more


Company details

  1. #41 of 57 best companies in Cleaning products supplier

Written by the company

Spruce Refillable Cleaning Products: Non-toxic and planet-friendly


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great cleaning, great scent

I have the multipurpose cleaner, bathroom cleaner and floor cleaner, all on subscription now. Love the streak free clean and the smell of the floor cleaner is absolutely gorgeous. Refills take up hardly any space and I love that we aren’t breathing in toxic cleaning sprays at home any more.

6 February 2023
Rated 5 out of 5 stars

Brilliant eco multi purpose cleaner so…

Brilliant eco multi purpose cleaner so simple to use smells lovely used it yesterday for first time and couldn't believe how it made things sparkle and clean eco products differently works better than everyday products that is harmful to our plant, just ordered bathroom cleaner which will be here soon as delivery is quick

7 February 2023
Rated 5 out of 5 stars

Amazing

The company has a made a really good floor cleaner. The smell is devine and the floors look really good. So nice to have a floor cleaner that is in recycled packaging.

25 February 2023
Rated 1 out of 5 stars

Waste of money

I was so excited to try this...but not impressed at all. Barely any scent to the multipurpose, so no scent left when cleaning. The bathroom one smelt lovely when opening the packet but when mixed with the water, you can only just smell it. They claim your house will smell like a spa...not true, i felt i was just cleaning with water 😔

23 January 2023
Rated 5 out of 5 stars

I bought two bottles to increase our…

I bought two bottles to increase our water intake and in particular tap water. It really has helped and feeling much more hydrated as the water stays cool and you don’t have to worry about “spiders” in your glass at night time 😜

21 February 2023
Rated 2 out of 5 stars

Disappointed

The starter pack arrived on time. I filled the bottles, gave them a shake and left them for a while. I came back to find them sitting in a puddle. The pumps were leaking. I tipped some product out and dried them off. Used it and left it on the side. Came back a little while later and same thing, leaking. So not a good start. I was expecting more smell, but it's really very light. You can barely smell it. Also not impressed with the cleaning power of the product. It's fine for a quick wipe over, but it is not good enough for anything other than that. Plain water does just as good a job. I won't be repurchasing.

17 February 2023
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Reply from Spruce

Hi Miss Fullerton, I think you may have made a slight error in handling the product which is why your experience is different from other customers'. Our website or printed directions don't mention or recommend giving the product a shake, as the product mixes on it's own to form a homogenous solution. Shaking them is probably what resulted in leakage and wastage of the concentrate and the resulting liquid wasn't potent enough to do it's job, hence your comparison with water. I would be happy for you to try some more by following the correct directions, I hope we can change your opinion about the performance and smell once mixed properly.

Rated 5 out of 5 stars

Brill

Only been using for a few weeks,smells lovely and cleans really well, overall pleased 😊brill

16 January 2023
Rated 5 out of 5 stars

A safe and effective cleaning product!

Great product and easy to set up. So pleased with the quality as it leaves no streaks on surfaces and has a lovely fresh scent. Will be purchasing refills when needed but a little goes a long way. Well worth purchasing and I feel so much better for knowing this cleaner has no harmful chemicals.

20 January 2023

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