A great company and wonderful products!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love their products, especially the multi cleaner and bathroom cleaner. They smell lovely and fresh, and I like that refills are packed in small paper pouches so saving on postage and plastic bottl... See more
Company replied
I have been using laundry sheets for some time now when I am travelling and self catering. They are almost weightless so flying is no problem. They take up barely any space, they dissolve well. They r... See more
Company replied
Everything smells gorgeous especially the multi purpose cleaner and the floor cleaner. The sponges are a revelation. I live in a hard water area though which means filling the refills with this so do... See more
Company details
- #41 of 57 best companies in Cleaning products supplier
Written by the company
Spruce Refillable Cleaning Products: Non-toxic and planet-friendly
Contact info
20-22 Wenlock Road , N1 7GU, London, United Kingdom
- info@wearespruce.co
- wearespruce.co
4.5
Excellent
341 reviews
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Hasn’t replied to negative reviews
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spruce is a great product they smell…
spruce is a great product they smell natural and fresh,
Floor cleaner is easy to use and smell clean, could do with bigger packs
great product Spruce
11 March 2023
Unprompted review
Reply from Spruce
Hi Karen. Thanks so much for taking the time to leave your feedback - we will bear in mind your comments about a bigger pack for the floor cleaner! Great to hear you are loving the products so far :)
natural and beautiful refillable bottles
I received my order within a couple of days of placing it.
The bottles came in beautiful pastel colours and they are very sturdy. The sachets were poured in and filled with water, the scent was beautiful not like the synthetic fragrances you get with other brands. It left a lingering scent that lasts. I’m happy knowing that I’m using a natural product that is good for my bathroom and the environment. Anyone looking for a beautiful refillable bottle this is the one to get.
16 March 2023
Unprompted review
Reply from Spruce
Hi Harjinder. So happy that you love the natural scents as much as we do! Thanks for your kind words, it means a lot :)
Brilliant English company that is…
Brilliant English company that is reasonably priced so eco even the packaging it comes in, quick delivery too the multi purpose cleaner and bathroom cleaner cleans better than chemical cleaner's, doesn't smell much but the performance out weights the lack of smell would differently recommend and will differently be ordering again big bonus the bathroom cleaner is great for fiberglass baths
16 March 2023
Unprompted review
Reply from Spruce
Hi there. Thank you for your kind words about our products. Delighted to hear that you are happy with your Spruce!
Love Spruce
Love Spruce. Both the kitchen and bathroom cleaners smell great and leave everything clean and shiny.
13 December 2022
Unprompted review
Reply from Spruce
Hi Tracy, thanks so much for your kind words about our products. Great to hear!
Both surface and floor cleaning product…
Both surface and floor cleaning product are great. The scent is fabulous and the fact that you can set up auto re-orders makes life very simple
16 March 2023
Unprompted review
Reply from Spruce
Thanks Sue, delighted to hear that you are happy with the products and simplicity of auto re-ordering!
Excellent experience
I had preordered a floor cleaner and very happy with the service and product. Will definitely order again
20 January 2023
Unprompted review
Reply from Spruce
Hi Michelle, that's great to hear! Thanks for taking the time to leave your feedback :)
Parcel arrived in good time
Parcel arrived in good time. Lovely containers and good for the environment. Very pleased.
16 March 2023
Unprompted review
Reply from Spruce
Thanks for your feedback Anne, really happy you have had a positive experience with Spruce so far :)
Everything I have ordered with Spruce…
Everything I have ordered with Spruce has always come super quick
I have allergy induced Asthma and Spruce is the only household cleaner I am able to tolerate , it also cleans brilliantly , so I order on repeat
16 February 2023
Unprompted review
Reply from Spruce
Hi Christine. Great to hear that Spruce isn't irritating your asthma like other non-natural cleaners do. So happy to have you as a repeat customer :)
I love Spruce and glad I switched over
I have been using Spruce for over a year now, and I'm really happy with their service. Love the non plastic packaging, the scent and effectiveness of their products (I use the kitchen and bathroom sprays) and their general minimalist vibe. It is definitely an approach I wish more brands led with.
Thank you for helping us live more sustainably!
16 March 2023
Unprompted review
Reply from Spruce
Hi Eleanor, so happy that you are pleased about switching to Spruce. We're delighted to have you be a part of our mission! Thanks for your kind words about our products :)
Seamless purchasing experience the scents are delicous
Seamless purchasing experience and super impressed with the packaging and the spray bottles, the colours are beautiful. I am really impressed with the cleaning capability and the scents are delicous! Great job Spruce!!!!
16 March 2023
Unprompted review
Reply from Spruce
Hey Tasha - it's music to our ears that you are impressed with our products! Thanks for the love :)
Excellent service and great communication
Great communication from the team at Spruce. I placed an order as a present for my friend, sent a request to have the invoice left out. The team responded swiftly and acted as I asked.
And the parcel arrived well before Christmas week amongst postal strike and pre-Christmas rush. Great service!
16 December 2022
Unprompted review
Reply from Spruce
Hi Suzy, thanks so much for your kind words about out brand - it's great to hear!
good packaging
good packaging, great concept & good cleaning power with a delightful fragrance
16 March 2023
Unprompted review
Reply from Spruce
Hi Valerie - thanks for your lovely feedback! Music to our ears :)
Very happy with spruce cleaning spray
Very happy with spruce cleaning spray, cleaning power is great and sticky residue which I have found on a lot of other products is absent. will definitely buy again
16 March 2023
Unprompted review
Reply from Spruce
Hi Karen - so happy you are pleased with your Spruce! Thanks for taking the time to give us your fabulous feedback :)
The products are FANTASTIC
The products are FANTASTIC! They really do the job, smell delicious and the bottle is strong, durable and tactile. I love the fact that ongoing my household waste for cleaning products will be a few small paper packets, into re-cycling. Delivery was swift and when package was lost by the Post Office, a replacement was send straight away without any fuss. I love this company and highly recommend their products.
16 March 2023
Unprompted review
Reply from Spruce
Hi Eleanor, thanks for your kind words, it's amazing to hear! And we appreciate your patience while we sorted out your lost parcel. So glad that you are happy with your experience with Spruce! :)
Great smelling product.
I ordered this product once to try it and absolutely loved it. Made my house smell beautiful. I have ordered more and looking forward to my next batch. A little goes a long way.
13 March 2023
Unprompted review
Reply from Spruce
Hi Lucas, thanks for your kind words on our products! Happy to hear you are loving the scents as much as we do :)
Really good product
Really good product, far better than normal toilet paper. Lasts well and good for the environment. Super delivery too
16 March 2023
Reply from Spruce
Thanks Heather!
i keep on ordering their products and…
i keep on ordering their products and my kitchen thanks me for it ! love love love... and so does my step mom lolll
16 July 2022
Unprompted review
Reply from Spruce
Hi Sarah, great to hear that you, your step mom (and your kitchen!) are loving Spruce. Thanks a lot for taking the time to leave us such a lovely review!
Awful Customer Service
Ordering process was very easy. Parcel arrived in a timely fashion. Making them up, easy. Smells amazing. Spray nozzles not great. Customer service absolutely awful, I have emailed - no answer. I have commented at least three times on the Facebook advertising posts - received a comment saying this would be looked into. Over a week later still nothing. Hate putting this type of review on, however, they have had sufficient time to contact me.
1 March 2023
Reply from Spruce
Hi Margaret, thank you for taking the time to give your feedback and I’m glad to hear you enjoyed the fragrances. We wholeheartedly apologise that your email was missed. We are a very small team and get a large number of emails. We do try to respond to every one promptly, but occasionally one slips through. I’m very sorry for this. If you have still not received a response, please do reach out to info@wearespruce.co as we’d love to get this resolved as soon as possible. Thank you.
I ordered the starter pack for cleaning…
I ordered the starter pack for cleaning my bathroom and was pleasantly surprised at the cleaning power of the product. The smell is great and really fresh.
3 March 2023
Reply from Spruce
Hi Shirley, so happy to hear that you were pleasantly surprised by the cleaning power. There's a misconception that natural = not as powerful, and when it comes to our products we believe that is totally untrue! Thanks for taking the time to leave us your lovely feedback :)
Disappointed with the product
Disappointed with the product. Smells lovely when you spray it but the smell disappears immediately. Thought my house would smell really nice but nothing. Love the concept but sadly will be returning to my old products. Not worth the money
14 March 2023
Reply from Spruce
Hi Merida, thank you for your feedback. Cleaning companies for decades have made us believe we need to have that overbearing strong smell to feel like cleaning has been done. These synthetic fragrances in mainstream cleaners contain chemicals like phthalates which disrupt our hormonal health. We stand for the opposite. High product performance with a light, fresh, natural, and safe fragrance that most of our customers do enjoy. We totally understand that fragrance is a personal preference though and I am sorry to hear you were unhappy with your Spruce
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