Products arrived broken. They literally sent a glass dome in a plastic bag, no bubble wrap or in a box. It arrived, as you can imagine, smashed in pieces. They have said they will resend another- whic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I emailed tang shao on 28Aug2025 Re: I requested Return and Refund instructions. Item not as depicted in online ad. Especially the "Key Hooks"-NOT AS PICTURED-CHEAP tang Shao Replied on 28Aug... See more
Company replied
If I could give 0 stars I would. My final product looked nothing like my image submitted. I contacted the seller via the email on their website and had no reply. I went through PayPal and contacted th... See more
Company replied
Ordered a personalised Cross for my son’s grave. It arrived smashed into three pieces. The quality (or lack thereof) is WOEFUL. Balsa-wood - this thing would break in a stiff breeze. The inscr... See more
Company replied
Company details
Written by the company
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!
Contact info
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China, 350007, Fujian, China
- sale@withgifts.com
- withgifts.com
1.9
Poor
309 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BUYER BEWARE!!!
BUYER BEWARE!!! I ordered a custom "bobblehead" doll but received a cheap flat plastic cutout!
The photo I supplied for the doll head was distorted and barely recognizable as the intended person.
Totally dissatisfied!!
3 December 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
I ordered a cap on 6 November
I ordered a cap on 6 November. It has never arrived and has allegedly been lost by the courier company. I have requested a refund but they have basically not responded to me. They are scammers.
6 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the problem with the product. We are sorry that your order has not arrived. Your satisfaction is very important to us. We are happy to assist you and find the best solution for your issue. Please contact our customer service directly by email at sale@withgifts.com.
False advertising and massively over…
False advertising and massively over priced will not purchase from them again. Time to deliver took ages as well.
24 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
I orderd i figur 3D received a flat…
I orderd i figur 3D received a flat piece of plastic complete SCAM DO NOT BUY
10 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
This website is a rip off
This website is a rip off, absolute waste of money and time. I ordered a house sign and it arrived damaged when I got in touch they refused to offer refund and said we can refund £5 when it coated me £40 and when I agreed to £5 refund they stopped replying to my emails and never got in touch with refund.
1 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Exactly as I hoped
The gift is exactly as I hoped & arrived in good time for giving
Thank you
3 November 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Do not buy from here
Do not buy from here. I ordered a personalized necklace for my fiance, it said it had arrived never arrived. I had contacted them no email. For the amount I payed terrible service and seems as a scam. Better places to order from highly disappointed
4 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Ordered a personalised Cross for my…
Ordered a personalised Cross for my son’s grave. It arrived smashed into three pieces.
The quality (or lack thereof) is WOEFUL. Balsa-wood - this thing would break in a stiff breeze. The inscription is barely legible
Taking advantage of grieving people.
DON’T WASTE YOUR MONEY
4 November 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
I will never buy anything from this…
I will never buy anything from this company again what they advertise is a beautiful eD picture, what I received is a rubbish print on piece of wood ,can't believe I wasted £52
27 October 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Very disappointed
Very disappointed with the product ... Vintage Rusted Nautical Anchor Clock. The description sounds amazing but note, it is a 2D clock, a picture printed on MDF. Certainly not what I was expecting. Read the description thoroughly before purchasing, and then read between the lines. I purchased this as an anniversary present however would be extremely embarrassed for it displayed on the wall. Ha
16 August 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Great product and quick delivery
24 October 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
DO NOT ORDER FROM THIS PERSON UNDER…
DO NOT ORDER FROM THIS PERSON UNDER WITHGIFTS( jiudianjiuyi26) I NEVER RECEIVED MY PACKAGE AND IT'S BEEN OVER 30 DAYS.
3 October 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Hello Your package has been sent to the logistics company. you click this link ,and you can track your parcel :https://t.17track.net/en#nums=4PX3002011065839CN&fc=190094
Very over pricec
I feel very ripped off the items, were for sale for half and a quarter off the price on temu
27 August 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Anchor Wall Key Rack 28Aug2025
I emailed tang shao on 28Aug2025
Re: I requested Return and Refund instructions. Item not as depicted in online ad. Especially the "Key Hooks"-NOT AS PICTURED-CHEAP
tang Shao Replied on 28Aug2025
"Send me a photo of the one you got to see the problem in detail"
I Replied on 29Aug2025 with Attached Photo.
The Online ad depicted screws attaching each hook on 1 dimensional flat metal with Anchor image on it. These "HOOKS" were nothing more than an extension of the Flat Thin Cheap Piece of Metal. Not even an "IMAGE OF SCREWS" on the 5 flat metal tabs.
NOT ACCEPTABLE. FALSE ADVERTISING. REFUND $40 PLEASE. STILL WAITING..........................
I have heard NOTHING back since 29AUG2025
28 August 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
I bought a excavator themed cap
I bought a excavator themed cap, but when grandson opened it, it was a printed excavator, not the 3D one shown in the ad.
It was a waste of A$50.
I can't add photos here but have sent them to Withgifts.
Update-
I have just resent the email to you.
6 September 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
Fast to receive
Fast to receive, love the finished products, great communication
14 August 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Deceptive
I ordered what appeared to be a high quality product but received a very low quality product. The pictures on this website were misleading! And I couldn’t find anywhere to leave a review on the product.
19 August 2025
Unprompted review
Reply from Withgifts
Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: sale@withgifts.com
The we love you to pieces picture was…
The we love you to pieces picture was absolutely beautiful. I couldn't have asked for anything better. The photos on it were great. Wonderful job.
31 July 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Ordered 3 3D candle holders with my…
Ordered 3 3D candle holders with my brother who recently passed away. These candle holders makes him feel like his here with us. These are perfect gifts. I will 100% recommend to anyone who is looking to order from this site to do it. I will be ordering another 2 very soon. Thank you so much
17 August 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Good gift delivered
The gift comes before the time I was expecting which is good. The quality is great. The only thing was the photo that hasn’t good quality but nothing to worries. I definitely recommend this website to everyone.
7 August 2025
Unprompted review
Reply from Withgifts
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
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