Alexander Clementine Reviews 336

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort and softness, often highlighting the high quality of the fabric and how well-made the items are. Many find the products to be life-changing, especially for those with sensory issues, post-surgery needs, or during menopause, appreciating the breathable and gentle feel against the skin. The customer service is also frequently commended for being incredibly responsive, kind, and helpful, with many people noting the personalized and understanding approach. However, some people were dissatisfied with the sizing, finding it ambiguous or not well-suited for larger cup sizes, leading to issues with support or fit. A few customers also experienced delays with delivery, though some acknowledged being informed about the reasons for the wait.

What people talk about most

Product

Customers consistently note positive experiences with product. Many praise the exceptional comfort and... See more

Quality

Users describe positive interactions with quality, consistently praising the fabric as divine, soft, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process simple and efficient,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a bilateral mastectomy in July this year, after a breast cancer diagnosis, and opted to stay flat. My scars are still very sore and tight but my wonderful bralettes from Alexander Clementine are... See more

Rated 5 out of 5 stars

Edited. The company reached out to discuss sizes and allowed me to action a return, on that basis I would recommend sizing down if you have a small band and large cup. For me at 28/30 E/F the m... See more

Rated 5 out of 5 stars

I absolutely love the underwear I bought from Alexander Clementine. I had a bilateral mastectomy in July, after a cancer diagnosis, and my poor battered body is still very sore. The crop top soothes... See more

Rated 5 out of 5 stars

Fabric is so soft and comfortable on scar tissue after surgery, very attentive company who listens and delivers. A lot of thought has gone into the design to meet the needs of women who are menopausal... See more


Company details

  1. #44 of 59 best companies in Underwear shop
  2. #400 of 621 best companies in Clothing Shop
  3. #218 of 285 best companies in Fashion accessories shop
  4. #3 of 4 best companies in Lingerie manufacturer
  5. #22 of 38 best companies in Lingerie shop
  6. #159 of 257 best companies in Ladies' clothes shop

Written by the company

Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

336 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The absolute best service from start to…

The absolute best service from start to finish, I cannot recommend them enough.
The products are unbelievable, I did not expect them to work so well and I purchased a second set within days.
Thank you so much, they’ve been a game changer for me especially during this long period of hot, hot weather.

4 May 2025
Rated 3 out of 5 stars

Sizing was an issue

The material feels lovely in my hand but I cannot comment on how they feel to wear since the sizing was way off. I ordered XL knickers which were supposed to fit 16-18. They are only very slightly bigger than my daughter’s size M Calvin Klein briefs & noticeably smaller than my other size 16 underwear. There was also not enough ‘rise’ in the brief to actually properly cover my backside which is something I’ve never experienced before. So sizing & design left an awful lot to be desired.

26 April 2025
Rated 1 out of 5 stars

Very disappointed expected better

Very disappointed with the sizing of the product and quality. For the money you spend on these I was expecting so much better. They are being pitched as a menopausal or perimenopausal type product but they are sized for 20 somethings. My normal size is a Medium-Large. I opt for XL and could barely get them over my thighs and I’m pretty small. I felt like I was putting on children’s underwear.

18 April 2025
Rated 5 out of 5 stars

An amazing bra that does not cause any irritation !

Sent off for a bra and pants set. Bra is sooo comfy and no irritation at all. Rare for me ... I have spent so much money looking for bras I can wear with no irritation ... finally this is it. Will immediately buy more ! Look forward to trying new style next.
Well done on a great product.

22 April 2025
Unprompted review
Rated 3 out of 5 stars

Nice company, more of a lounge crop top.

Nice company. Quick deliverly. Did not find one very thin layer to be supportive in any way. If i was mostly sitting still all day, then fine. But even walking the dog was a no. Price is fair considering its designer, made in london with lovely unusal fabric.
Would discribe it more as a recovery/lounge crop top.

31 March 2025
Rated 2 out of 5 stars

Disappointing

Loved the material when I opened my delivery. The top is excellent. However the white briefs were smaller than other two pairs although labelled the same. I washed as instructed at 30 deg however now they don’t fit the same so very disappointed considering what I paid

16 March 2025
Rated 5 out of 5 stars

Post breast surgery and radiotherapy I…

Post breast surgery and radiotherapy I find this bra to be the coolest fabric and due to the lack of seams the most comfortable to wear. I have some nerve issues under my arm and to one side of my chest. Company quick and helpful to deal with via email.

21 February 2025
Rated 5 out of 5 stars

Super soft and very comfortable…

Super fast delivery and beautifully simple packaging—appreciated! The items are exactly what I hoped for—exceptionally soft, comfortable, and the perfect shade (a subtle pale grey-green) that complements my skin tone and looks great under white tops. My friends laughed when I first told them I’d ordered seaweed underwear, but after seeing them in person, they’re keen to order too!

22 February 2025
Rated 5 out of 5 stars

Really love these underwear sets

Really love these underwear sets. I have four!!
Very soft & comfortable, gorgeous colours.
The bra offers good support for gentle activity so I wear mostly around the home but I need more support when out so have to use my underwired bras. Cannot get them off fast enough when home & back into my Alexander Clementines.
Customer service is excellent, I needed to upsize the crop top & Alexander replied to my email quickly & there was a swift exchange.
Happy to have found this lovely company, a premium product, worth every penny.

14 February 2025

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