I won a £0.79 game off of a Twitch…
I won a £0.79 game off of a Twitch streamer's giveaway, the activation code I was provided via Allkeyshop did not work. When I tried to activate it on Steam it said it was a duplicate key. I wrote Allkeyshop explaining this and after days of emails back and forth they now want me to prove via screenshots of error messages, my steam library and my Allkeyshop profile that I have in fact not claimed the game and am trying to get a free copy or something... I don't know. It's just not worth it for a £0.79 game. If they can't provide unduped keys, they shouldn't be giving away keys. I think this site gets their keys through some kind of phishing/hacking scam.
I understand your point, but I stand behind my team on this process. Simply because we can't have anyone bypass our security checks, and that is, ultimately in the interest of the community, in your interest. Even if it's only a £0.79 game.
But rest assured that if you provide us with the required screenshots we will give you another key.
Regards,
Thomas
Allkeyshop Support Manager