1 star: Bad

They don't have good customer service …

They don't have good customer service and don't look after their returning customers well. On one occasion, the writer took a long time to finish the paper and as a result I was penalised financially and academically. Assignment Masters delayed the investigation process so long and in the end said that they cannot issue a refund back to my card as the transaction was over 6 months old and would only give me store credit which I refused as I am not coming back. There are better services out there that look after their returning customers more.

The actual quality of the papers is not great either, you would have to constantly heck grammar, content, spelling, formatting, etc. They do not have native English writers and so the work produced is basic.

As requested, the order number was 81830896.

Reply from Assignmentmasters
We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.
5 stars: Excellent

One great service to get your …

One great service to get your assignments done. Good quality and whats more important - good communication with you during all the process. That really makes orders better - you have a possibility to change some details just on the run. I recommend!

Reply from Assignmentmasters
Thank you for your wonderful review! We are so glad you loved it and we will be very happy to help you anytime. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.
1 star: Bad

Avoid this company.. Do it yourself and avoid the hassle

I tried Assignment Masters for one assignment due to being short on time, I read some reviews and their site looked professional enough for me to go ahead with them... However it was not a pleasant experience.

They hassle you to buy "upgrades" such as "expert proofreading"
The writer seemed to take no notice of the task I had set and wrote a very poor and generic paper.
The writer then submitted the draft paper and pressured me to accept it quickly.
I then requested amendments to the whole paper as it was all rubbish, not even sure it would scrape a pass (I had paid for a 1st level paper).
The writer made some minor changes and resubmitted it. Again it was still rubbish, but at this point I felt this was a hopeless cause and would be better off just doing it myself.
What was really laughable is the "expert proofreader" had missed endless spelling and grammar errors so I doubt it was proof read at all!!

I emailed support expressing I was not happy with the service and wanted a full refund.
They emailed back suggesting I have the paper revised again.
I emailed back saying theres no point I have done the paper myself to which I had no proper response.

I left it for a few weeks due to time pressures but felt annoyed I had paid them for something they completely failed to deliver - so I emailed demanding a full refund. This went back and forth a few times with the usual T&Cs excuses but eventually they gave me 50% back.
I still think this is extremely poor and have taken the time to write this review in the hope of saving other potential buyers their money!
AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID!

Reply from Assignmentmasters
I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please provide us with an order number via Live Chat as every situation is exceptional and we would like to attend to it. Thank you in advance!
1 star: Bad

disgusted by their quality of work. a rip-off!

me; I am rather disgusted with the quality of the assignment I got from you guys, after paying so much money, the material you gave me doesn't even qualify for a 30% mark.

response; We are sorry to hear you are dissatisfied with the service.
As it is stated in our Terms&Conditions we do not make any guarantees regarding grades as an outcome or consequences of submission of the product to academic institution.

me; so I guess that's me done by you for the second time in a period of a year? out of the 2 orders I have paid for, you failed to deliver anything above good?

Reply from Assignmentmasters
We apologize about the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you. Please provide us with an order number via Live Chat as every situation is exceptional and we would like to attend to it. Thank you in advance!
5 stars: Excellent

Keep it up

Apart from editing orders now I've started getting some final assignments and a coursework for my study year's closing. The essays are not really worth mentioning as they are really simple and the only problem was prioritizing the work and lacking time for those. The coursework is a more significant case where I couldnt make up several chapters, so they did it. A good service with reasonable conditions, I dont have any complaints yet.

Reply from Assignmentmasters
Thank you for your positive feedback. We are so happy we were able to help you with your order. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.
4 stars: Great

Got another paper since the last one I …

Got another paper since the last one I was talking about. The mark for the service is about 4,5 for me now - they improved on the quality as the new paper was the same project. Thus I got a writer connected to this topic in particular and he managed to help me get one more good final project part.

Reply from Assignmentmasters
Thank you for the review! We will use this as our inspiration to do even better. Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you. Thank you for contacting us.
5 stars: Excellent

I`ll tell that again...a good-leveled …

I`ll tell that again...a good-leveled service : easy to use and with outcoming work resulting in a good mark of B and above, atleast I never got anything lower while submitting papers from here. The quality and time perfectly suits me, so is the price. I recommend!

Reply from Assignmentmasters
Thank you for your review! We always aim the best quality and we are happy we met your satisfaction.
Should you have any concerns or questions, you are always welcome to click the Live Chat icon on our homepage and we will be happy to assist you.Thank you for contacting us.
2 stars: Poor

Good in certain subject!

Good costumer service team. 5 stars
If you need help with 'management' assignment definitely I would recommend! 5 stars
If you need help with engineering subject please do not waste your time and money. 0 stars

Reply from Assignmentmasters
Thank you for taking your time leaving the review! We are sorry to have let you down. Please provide us with more details about your experience or an order number via Live Chat on our website as every situation is exceptional and we would like to attend to it. Thank you in advance!