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Bella &Duke are just amaze nothing to much trouble with helping you out, with advice. Ordering is easy the price is well worth the money good choices of different flavours are available so puppy will... See more
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Review summary
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Our Miniature Dachshund Milo has Pancreatitis. We have struggled for a year with him having terrible bouts of sickness, diarrhoea, pain, bloating, itching. He was on a prescription ED gastrointestinal... See more
Invited
My cats were originally raised on Purrform, which always felt a bit expensive and limited in meat variety. Recently, thanks to Bella and Duke, we switched back to raw feeding. We love how the raw... See more
Company replied
Bought a pack from pets at home and my dog really liked it so thought I'd start a subscription which should come with a handy tub for defrosting/storing in the fridge with your first delivery. Two pa... See more
Company details
- #72 of 161 best companies in Pet Care Store
- #55 of 87 best companies in Animal feed shop
- #30 of 83 best companies in Food Manufacturer
- #34 of 79 best companies in Food producer
- #157 of 284 best companies in Pet shop
About Bella+Duke
Written by the company
The UK's favourite species-appropriate, prepared and nutritionally complete raw pet food, natural treats and pet wellness community. Made from a minimum 80% human-grade meat and fresh fruit and vegetables. Delivered across the UK directly to your home at a time and frequency convenient to you.
** RawSafe and UK Pet Food certified.
** Proudly Pet Food Manufacturer of the year 2023.
Visit Bella+Duke
Bella+Duke
Written by the company
- We provide species-appropriate products and services to help pet owners ensure their pets are living their healthiest lives.
- To do right by every pet and give them the healthy, happy and long life they deserve.
Contact info
Parklife, Arrol House, Viking Way, KY11 2UT, Rosyth , United Kingdom
- 01738 479 865
- hello@bellaandduke.com
- www.bellaandduke.com
4.7
Excellent
13K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
My dog Quinn she loves Bella and Duke…
My dog Quinn she loves Bella and Duke everytime I take the scales out she knows that she getting her breakfast or dinner she licks her bowl clean I am glad that I picked Bella and Duke for Quinn foods
Date of experience: 28 July 2025
Our Miniature Dachshund Milo has…
Our Miniature Dachshund Milo has Pancreatitis. We have struggled for a year with him having terrible bouts of sickness, diarrhoea, pain, bloating, itching. He was on a prescription ED gastrointestinal food recommended by our vet and was still so poorly. Changed to this and he’s a different dog. No sickness whatsoever or diarrhoea, no tummy noise and happy and playful again. Never thought he’d be ok. The fat in the prescription food is double and pancreatic issues are all about fat. Very happy, thank you.
Date of experience: 05 August 2025
Dog likes it but I would get from pets at home as deliveries arrive damaged and missing items
Bought a pack from pets at home and my dog really liked it so thought I'd start a subscription which should come with a handy tub for defrosting/storing in the fridge with your first delivery. Two packs arrived damaged and open and no storage tub, when I contacted them they said the food would be fine just put it in a storage tub 🤦🏼♀️
Date of experience: 05 August 2025
Verified
Bella and Duke Raw dog food.
My Dog is very fussy. Bella and Duke Raw food is the only food she will eat.
Easy to use website. Helpful advice if needed. Delivery always on time.
My Dogs coat is very shiny. My Dog looks very healthy.
Date of experience: 28 July 2025
Verified
Brilliant 👏🏽 staff very professional…
Brilliant 👏🏽 staff very professional advice and support plus information. My dog she absolutely 💯 ❤️ loves it.
Date of experience: 28 July 2025
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Verified
My frenchie cannot get enough of her…
My frenchie cannot get enough of her new food, she loves all of the flavours she gets. Fantastic product.
Date of experience: 20 July 2025
Reply from Bella+Duke
Hi Joanne,
Thank you for your fantastic review!.
We're absolutely thrilled to hear that your Frenchie can't get enough of her new food and loves all the different flavours. Knowing she's enjoying every meal is the best compliment we could receive.
Thanks for choosing us.
Bella + Duke
Invited
good all round food which the dogs keep…
good all round food which the dogs keep comig back to
Date of experience: 05 August 2025
Reply from Bella+Duke
Hi M d Mark,
Thank you for your review.
We're so glad to hear that you find our food to be a great choice for your dogs and that they keep coming back for more. Knowing that they love the taste is the best feedback we can receive.
Thanks for being a customer.
Bella + Duke
Verified
The food is good quality and my dog…
The food is good quality and my dog snaps it up. Wish I could get aonths supply at a time as buying every 15 days is going to work out expensive
Date of experience: 27 July 2025
Reply from Bella+Duke
Hi Arron,
Thank you for your feedback.
We're so happy to hear that you love the quality of our food and that your dog "snaps it up", that's the highest compliment we can get.
We completely understand your concern about the delivery frequency and cost. We want to make sure your subscription works for you. You should be able to adjust your delivery size and frequency directly from the "Subscription" section of your online account. A larger delivery size will automatically give you more time between deliveries.
If you have any trouble making this change or would like help finding the right plan for your budget, please don't hesitate to contact our customer care team. They'd be more than happy to help you set up a monthly delivery that works perfectly for you.
Bella + Duke
Invited
I have a German Shepherd who has…
I have a German Shepherd who has Exocrine Pancreatic Insufficiency (EPI) and have to be very careful with her food. Bella & Duke has proven to be one of the best foods for her digestion.
Date of experience: 04 August 2025
Reply from Bella+Duke
Hi Anne,
Thank you so much for taking the time to leave this review.
We understand how important it is to be extra careful with your German Shepherd's diet, especially with a condition like Exocrine Pancreatic Insufficiency (EPI).
We are absolutely thrilled to hear that Bella + Duke has proven to be one of the best foods for her digestion. Her health and happiness are our top priority, and knowing that our food is making such a positive difference for her is the best feedback we could hope for.
Thanks for trusting us with her care.
Bella + Duke
Invited
Great food for my dogs 🐕 s…
Great food for my dogs plenty of good natural ingredients I’ve been a customer for over 5 years wouldn’t go anywhere else also great customer service.
Date of experience: 04 August 2025
Reply from Bella+Duke
Hi Ernest,
Thank you so much for your wonderful review.
We are so grateful to have you as a loyal customer for over five years.
It means the world to us to know that you trust our natural ingredients and that you're so happy with the food. We're also very proud of our customer service team, and it's fantastic to hear that they've been there for you.
Thank you again for your loyalty and for choosing us for your dogs' health and happiness.
Bella + Duke
Verified
Never any issues with delivery
Never any issues with delivery.
Very responsive when changing order.
Date of experience: 27 July 2025
Reply from Bella+Duke
Hi Debra,
Thank you for the great feedback.
We're so pleased to hear that you've had no issues with your delivery and that our team was responsive when you needed to change your order.
We work hard to make the process as seamless as possible, and it's wonderful to know we're succeeding.
Thanks for being a customer.
Bella + Duke
Invited
Excellent Value For Money
Excellent online support staff. On the odd occasion, when I have needed support, they are there.
My little Bichon absolutely loves the Bella & Duke dog food range which is really good value for money. The treats are the great too.
Date of experience: 04 August 2025
Reply from Bella+Duke
Hi Adel,
Thank you so much for the fantastic review.
We're so glad to hear that you've had a great experience with our online support staff. We're always here to help whenever you need us, and it's wonderful to know that our team is making a difference.
It's also brilliant to hear that your little Bichon absolutely loves the food and treats. We believe in offering excellent value for money and creating a range of products that dogs genuinely enjoy.
Thanks again for choosing us.
Bella + Duke
Verified
You really can’t get better in frozen raw food
“This is excellent quality food and delivered reliably. I trust the nutritional value and balance, appreciate the wide choice of menu and the convenience. Because I am really rather posh, I have my own freezer for storage - the flat packs are really good for this. The limited edition special gift of Wagyu beef was literally - literally- inhaled.” (As dictated by Luna, original transcript available for verification)
Date of experience: 25 July 2025
Reply from Bella+Duke
Thank you, Luna (and human).
We absolutely love this review.
It’s wonderful to hear that you love our food and that you trust the nutritional value and balance. We're so glad you also appreciate the wide menu choice and the convenience of our service and packaging.
We especially love that you have your own dedicated freezer, it’s brilliant to know that our flat packs are perfect for your storage needs.
And hearing that the limited edition Wagyu beef was "literally inhaled" is the highest praise we could possibly get. We're so happy you enjoyed your special treat.
Thanks so much for dictating such a fantastic review.
Bella + Duke
Verified
Excellent service and quality of the food
I needed to change my order and quantity this was done on the web page very easily. I did contact them to see if I had completed the form correctly, I had made a small error which was corrected. The order arrived with me 2 minutes into my allotted time. Excellent all round
Date of experience: 26 July 2025
Reply from Bella+Duke
Hi Jane,
Thank you for the wonderful feedback.
We're so glad to hear that you found our website easy to use and that our customer service team was able to quickly correct your order.
It's fantastic that your delivery arrived right on time, too. We strive to make the entire process as smooth as possible, from placing your order to the moment it arrives at your door.
We appreciate you choosing us.
Bella + Duke
Verified
We have tried many different dog foods…
We have tried many different dog foods for our two fussy dachshunds and Bella + Duke has surpassed all expectations. This is the first time we have given our dogs raw dog food and we where a little apprehensive but they took to it straight away. With plenty of variety so they don't get bored and the magic sprinkle topper they go nuts for, they lick their bowls clean every time. Its only been a month and there has been a massive improvement in their stools and much shinier coats. Meal times are no longer a chore but a pleasure thank you Bella + Duke x
Date of experience: 27 July 2025
Reply from Bella+Duke
Hi Lyndsey,
Thank you so much for this wonderful review.
We are absolutely delighted to hear that our food has been such a hit with your two dachshunds.
It's fantastic that even as first-time raw feeders, you've seen how quickly they've taken to the food. We're so glad that our variety keeps them interested and that the Magic Sprinkles have become a favourite, there's nothing better than seeing clean bowls.
Best of all, we're thrilled to hear about the massive improvements in their stools and their shinier coats in just one month. Making mealtimes a pleasure instead of a chore is exactly what we aim for.
Thanks for trusting us with your dogs' health and happiness.
Bella + Duke
Verified
Beau loves her food and delivery is…
Beau loves her food and delivery is always on time.
Wouldn’t ever use anything else than Bella and duke.
Thankyou
Karen and Beau x
Date of experience: 27 July 2025
Reply from Bella+Duke
Thank you so much, Karen and Beau.
We're absolutely thrilled to hear that Beau loves her food and that you wouldn't use anything else. Knowing that our service is reliable and that
Beau is happy means the world to us.
Thanks for being a part of the Bella + Duke family.
Verified
My dog loves this food
My dog loves this food. It clearly suits her. And it suits me cos no more smelly farts! It’s a little expensive but I supplement it with cheaper.
Date of experience: 27 July 2025
Reply from Bella+Duke
Hi,
Thank you so much for the fantastic review.
We're absolutely delighted to hear that your dog loves the food and that it's clearly agreeing with her.
And we completely understand, a happy dog and a home with no more smelly farts is a win-win situation for everyone.
We appreciate your honest feedback on the cost and are glad to hear that supplementing with our food is a great way for you to get the benefits you're seeing while managing your budget. It's a great approach to ensuring your dog gets all the goodness she needs.
Thanks again for choosing us, and we're so happy to be a part of her healthy and happy life.
Bella + Duke
Invited
Absolutely phenomenal
My cats were originally raised on Purrform, which always felt a bit expensive and limited in meat variety. Recently, thanks to Bella and Duke, we switched back to raw feeding. We love how the raw meat market for cats has become so competitive in the UK!
The customer service is fantastic, their platform is easy to use, and the packaging sizes are perfect—making defrosting much simpler.
The ingredients are top quality, and most importantly, my cats are happy, which makes me very happy too.
Date of experience: 04 August 2025
Reply from Bella+Duke
Hi Sylvia,
That's wonderful to hear.
We're absolutely thrilled that you and your cats are so happy with Bella + Duke after switching back to raw feeding.
It's fantastic to know that our customer service, easy-to-use platform, and perfect packaging sizes are making your life simpler. We put a lot of effort into ensuring our ingredients are top quality, and hearing that your cats are thriving and happy is the best feedback we could ask for.
Thank you so much for sharing your positive experience. We're delighted to be a part of your cats' health and happiness.
Bella + Duke
Invited
Fantastic Customer Service
I contacted Bella and Duke with specific questions concerning the dietary needs of an extremely vulnerable dog in my care. They replied swiftly and were most helpful, arranging a telephone appointment with one of their veterinary nurses. The call was punctual, friendly and the advice I received was very helpful. I was massively impressed with this refreshingly positive experience of customer care. Much appreciated Bella + Duke. Thank you.
Date of experience: 17 July 2025
Reply from Bella+Duke
Good Afternoon Janet,
Thank you so much for your wonderful review.
We are incredibly touched to hear about your experience and are so glad that our team could be there for you and the vulnerable dog in your care.
Providing compassionate and helpful support is at the heart of what we do, and it means the world to us to know that our expert team was able to offer the friendly and punctual advice you needed. Your kind words are a huge encouragement to our team.
We truly appreciate you trusting us to help with such an important responsibility. Thank you again for being a part of the Bella+Duke family.
Kind Regards,
Bella+Duke
Verified
Only food that seems to settle my cat's…
Only food that seems to settle my cat's tummy. She's nearly 20 years old & she seems a lot livelier since I've changed to Bella and Duke.
Date of experience: 26 July 2025
Reply from Bella+Duke
Good Afternoon Helen,
Thank you so much for sharing your wonderful experience with us, we're absolutely thrilled to hear that your nearly 20-year-old cat is not only enjoying Bella+Duke but also seems a lot livelier since making the switch.
It truly means the world to us to know that our food is helping to settle your senior cat's tummy and, most importantly, contributing to her well-being and happiness. We believe that every pet, especially our golden oldies, deserves to feel their best, and your review is a beautiful testament to that.
Thank you for trusting us with your precious companion's nutrition. We're so grateful to have you both as part of the Bella+Duke family
Kind Regards,
Bella+Duke
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