Brentham Furniture Reviews 

547
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that staff members are exceptionally helpful, friendly, and knowledgeable, guiding buyers through every step from initial inquiries to final decisions. Buyers appreciate the personalized attention and expert recommendations that ensure they select the exact items needed for their homes. Consumers are equally delighted by the high quality and stunning design of the furniture available. Furthermore, the delivery service is consistently praised for being prompt, flexible, and completely smooth from start to finish. People often share that drivers go out of their way to install items properly and take away all packaging.

What people talk about most

Product

Users describe complete satisfaction with the product, frequently highlighting the exceptional quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrival times and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the purchasing... See more

Service

Customers expressed great satisfaction with the service, highlighting the helpful staff and attentive... See more

Order

Clients share satisfaction on order processes, highlighting how easy it is to purchase items online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A second purchase and still absolutely delighted! We recently bought our second sofa from Brenthams, and once again, Andy and the team were fantastic. Their consistency, attention to detail, and genu... See more

Company replied

Rated 5 out of 5 stars

The interaction with Brentham was smooth from start to finish. We knew what we wanted and were able to easily configure and order the chairs online. They immediately let me know what the estimated dat... See more

Company replied

Rated 5 out of 5 stars

A dining table and chairs. We came...We saw...We ordered. Expert advice on finish, style and even one or two very good alternatives. Realistic advice of length of time to delivery - advice tha... See more

Company replied

Rated 5 out of 5 stars

Thrilled to find such a lovely company online. Andy was more than helpful. The table we ordered came within a week. (Our local suppliers quoted delivery after Xmas 🙇‍♀️) We live in the north ea... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Furniture Accessories
  5. Sofa store

Written by the company

Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers. We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more. Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home. Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.


Contact info

5.0

Excellent

TrustScore 5 out of 5

547 reviews

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5.0

All reviews

(547)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect furniture, perfect delivery, excellent company.

As always, the furniture is absolutely first class and the whole purchasing process is easy and personalised. You feel that you are the most valuable customer in world when dealing with the Brentham family company. I bought a Stressless swivel chair at a very good price and it was delivered by the effervescent Dan, a family member. Dan had seven deliveries that day all over the country and although mine was last, and he must have been quite exhausted, he was still full of enthusiasm, attention to detail and customer care. I cannot praise Dan enough and his family deserve massive praise. Thank you all.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, competatively priced. Excellent service by staff nothing was too difficult. Finally, excellent delivery with competant and knowlegeable delivery staff.
Overall, a most excellent experience

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Brentham is the cheapest among other retailers!!

I purchased the Gallery Direct Onda sideboard from Brentham Furniture and absolutely love it. The contemporary Italian design and the unique slatted wave pattern across the doors make it a real standout piece in the room. It’s incredibly well-made, solid, and provides a huge amount of practical storage. The service from the Brentham team was excellent from start to finish best of all they were cheapest among the retailers I checked, highly recommend them if you want quality furniture .

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I've been delighted by Brenthams

I've been delighted by Brenthams.

From Andy's friendly and helpful service on the day we visited the Ealing store to try out sofas, to the communication throughout the period in which the sofa was being made and delivered to the UK, to the invaluable assistance in lifting the sofa up three flights of stairs into my living room, it's been a pleasure to deal with Brenthams and I will proactively look for opportunities to buy from them again in the future.

I'd strongly recommend you try this independent and family run business

24 September 2026
Unprompted review
Rated 5 out of 5 stars

The whole transaction went smoothly

The whole transaction went smoothly. Andy couldn’t have been more helpful. My lovely chair arrived when promised, 12 weeks almost to the day. In fact, I am now thinking of returning to the store to buy a sofa.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

We couldn't recommend this store enough! We bought our stressless sofa and armchair in April and we had an excellent experience from start to finish.

Michele and Chiara

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Great family business

I was given a time slot for the delivery, which arrived on time. Dan the driver was a lovely helpful guy and I would be very happy to use Brentham Furniture again.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional & Helpful

Ordered a suite of Ercol bedroom furniture, some of which was available quickly, some of which had long lead times from the manufacturer.

As well as being a very good price, they were happy to split the order into seperate deliveries and were helpful arranging a convenient date.

What was also good was they answered their phones, always called back when promised and there wasn't a chatbot in sight. So much better dealing with a traditional family firm than the big chains.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Buying through Brentham’s was great on…

Buying through Brentham’s was great on a number of fronts.
They offered a great range of fabric options for the dining chairs we chose, the price was competitive and the contact we had with the team was fab.
They were very attentive and helpful when organising delivery. And on the day so very friendly.
We’ll no doubt use Brentham Furniture again in the future.

7 August 2026
Unprompted review

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