CAN Solutions Ltd Reviews 

752
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support, noting that staff members are consistently quick to respond and extremely helpful with resolving everyday business queries. People also deeply appreciate the remarkably smooth transition processes, professional guidance, and highly competitive pricing offered for various business telecommunication services. However, some people also mentioned encountering minor setup hiccups or brief technical delays when transferring their existing services to the new provider. A few reviewers similarly reported occasional communication difficulties, unexpected billing complications, or frustrating experiences during the initial contract setup phase.

What people talk about most

Service

Clients share satisfaction with the service, highlighting prompt responses and seamless transitions supported... See more

Staff

Users describe positive interactions with staff members who consistently provide helpful advice and excellent... See more

Customer service

Customers had positive experiences with customer service, noting that staff members are always helpful and... See more

Response time

People report positive experiences with response time, noting that reviewers consistently receive prompt... See more

User experience

Consumers find user experience to be positive, highlighting a seamless process and helpful support teams that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

I have been with Can Solutions for many years now, and Jade Mills has most recently been absolutely fantastic as my business navigated through some huge changes. I cannot recommend Can Solutions, and... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied


Company details

  1. Phone and internet services

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

752 reviews

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4.9

All reviews

(752)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Can Solutions and particularly Josh Broadgate are fantastic

Can Solutions are a great company for business. They have been incredibly helpful in getting us the best mobile phone contracts and always on hand if we have a problem. Our Account Manger is Josh Broadgate and he is honestly spectacular at his job. Highly recommend.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Huge Thanks to Josh & Ellie

Josh and Ellie have been a great help with both adding new lines to our contract, but also helping with roaming issues on our existing lines. Their customer service is fantastic and I would highly recommend them.

1 October 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you so much for the fantastic review! It’s great to hear that Josh and Ellie have been able to support you with both your new lines and roaming issues.
We’ll be sure to pass your kind words on to them both, they’ll be delighted with the feedback!

Thanks again for your recommendation and continued support.

Kind regards,
CAN Support Team

Rated 3 out of 5 stars

Should I choose CAN Solutions for my business mobile provider...

I chose CAN Solutions for our business mobile solution provider after much searching. They operate through Plan.com for their tariffs & network providers. I was not made aware of this third party during the quotation process. Plan.com were intially awful and the tariff was incorrectly billed from the very first month. It was not the tariff I had agreed or signed up to with CAN Solutions. However the adminstrative error was recitifed after a few months of email ping pong and CAN Solutions were very helpful in helping sort this out. Lots of my time wasted here which I never got back.
We have recently swithched from O2 to EE after experiencing very poor data coverage with O2 which I found very odd after being with O2 for many decades and having no coverage issues at all. The network switchover however was very straightfoward with help from CAN Solutions. Lawrence was most helpful.
My advice is ask if you are dealing direct with the outfit arranging the billing and their relationship with your network provider. Transparency was lacking here from the outset but I have to say that the CAN Solutions customer service is not bad and the portal from Plan.com for business is easy to use and has some useful features.

29 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Philbo, for sharing your experience. We’re sorry for the billing issues and the time you spent getting them resolved. We also take your feedback about transparency seriously, the relationship between CAN Solutions, Plan.com and your network provider should have been clearly explained from the outset.

We’re pleased our team helped resolve the billing error and that Lawrence made your move to EE straightforward. However, we appreciate that this doesn’t undo the earlier frustration.

Thank you for recognising the support you received and highlighting where we could have done better. We’ll use your feedback to improve how we explain our services and relationships with our partners.

Rated 5 out of 5 stars

I've been with CAN solutions phone…

I've been with CAN solutions phone company for many years and have always had a great experience. The network coverage is reliable, the service is good value for money, and any time I've needed customer support, the staff have been helpful and professional. I've never had any major issues, and it's reassuring to know I can depend on them. Overall, I'm very happy with the service and would happily recommend them to others looking for a reliable mobile provider. ⭐⭐⭐⭐⭐

29 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Colin, for your fantastic review and for staying with CAN Solutions over the years.
It’s lovely to hear you’ve consistently found the service reliable, good value and backed by helpful support. Knowing you feel confident you can depend on us means a great deal to the team.
We really appreciate your recommendation and look forward to keeping you connected for many more years!

Rated 5 out of 5 stars

Excellent communication and customer service

We have been with Can Solutions for many years now and have recently had a new account manager in Lawrence. He's been exceptional in his customer service and communication, helping us to navigate our company phone contracts. We are very happy with the service we have received and can highly recommend this company.

25 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you to everyone at DB Heating for your lovely review and continued loyalty over the years.

We’re delighted Lawrence has made such a positive impression and helped you navigate your company phone contracts. We’ll be sure to share your kind words with him.

Your recommendation means a lot to us, and we look forward to continuing to support your business!

Rated 5 out of 5 stars

I can recommend Can Solutions

I would you like to say what a pleasure it has been dealing with Liam.
We have experienced problems with our broadband which proved to be a fault on BT’s side, not Can Solutions. Liam went above and beyond to resolve the issues, keeping me updated at every stage and providing us with a Dongle so we were able to function as a business. It has been refreshing to be dealt with in such a professional manner , please pass on our gratitude to Liam
Many thanks

15 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Gina, for your kind words and recommendation. We know how disruptive broadband issues can be, so we’re pleased Liam kept you informed and helped keep your business connected while the fault was being resolved.

We’ll gladly pass your gratitude on to him—he’ll be delighted to hear your feedback. Thank you for your patience and for trusting CAN Solutions.

Rated 5 out of 5 stars

Great Service

We have been using CAN Solutions for our company mobile phones for a few years. The service they provide is excellent and our account manager, Lawrence Maxfield, is always easy to contact with any queries and replies to emails very promptly.

They have sourced new mobile contracts and phones for us and just take the hassle out of having to do it ourselves. We would highly recommend them.

23 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your lovely review and for continuing to trust CAN Solutions with your company mobiles over the years.

It’s great to hear that Lawrence’s prompt responses and support have made managing your phones and contracts easier. We’ll happily pass your feedback on to him.

We really appreciate your recommendation and look forward to supporting you for many more years!

Rated 5 out of 5 stars

100% recommend CAN Solutions Ltd

100% recommend CAN Solutions Ltd, their service has been 5* in particular - Lawrence Maxfield has been an absolute pleasure to deal with, he is attentive and communication has been brilliant. He has made the whole process of our company mobile phone contract renewal seamless.

21 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your fantastic review and recommendation! We’re delighted Lawrence made your company mobile renewal so seamless and kept you well informed throughout.

We’ll be sure to pass on your kind words to him. Thank you for choosing CAN Solutions—we look forward to continuing to support your business!

Rated 5 out of 5 stars

5 stars, excellent service

I have been with Can Solutions for many years now, and Jade Mills has most recently been absolutely fantastic as my business navigated through some huge changes.
I cannot recommend Can Solutions, and Jade, enough. Always on hand to talk to and provide help and advice, all at an excellent price.

9 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Neil, for your fantastic review and for choosing CAN Solutions for so many years.

We’re especially pleased to hear how supportive Jade has been while your business has navigated some significant changes. Being available to offer practical help and advice when our customers need it most is exactly the level of service we aim to provide.

We’ll make sure your kind words are passed on to Jade. Thank you again for your continued loyalty and recommendation.

CAN Support

Rated 5 out of 5 stars

Can't commend all the team enough

Can't commend all the team enough. Every aspect of our transfer from a big supplier to CAN Solutions was made smooth and professional. Any queries were cleared up as quick as they were asked.

3 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you to everyone at Uniscope International Ltd for such a fantastic review.

Moving away from a large supplier can feel like a daunting process, so we’re delighted that our team made the transfer smooth and professional from start to finish. It’s also great to hear that every query was answered promptly.

Thank you for choosing CAN Solutions—we’re delighted to have you with us and look forward to supporting your business for many years to come.

CAN Support

Rated 5 out of 5 stars

CAN Solutions Ltd have been 10/10 for…

CAN Solutions Ltd have been 10/10 for their services. Highly recommended.

3 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you to everyone at Cummins and Pope Ltd for the fantastic 10/10 review!

We really appreciate your recommendation and are delighted that you’ve been so pleased with the service from our team. We look forward to continuing to support your business.

CAN Support

Rated 5 out of 5 stars

Friendly and Excellent Service

We have only been with CAN Solutions for 3 months and the reason we went over to them was because they offered an extremely good deal with plenty of incentives. The service so far has been excellent with responses to emails / calls being very prompt and any queries answered to a satisfactory conclusion. All in all I am very happy we made the move to CAN Solutions.

1 September 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Kevin, for taking the time to leave us such a great review.

We’re delighted that your first three months with CAN Solutions have been such a positive experience and that you’re already seeing the value of making the move. Providing prompt, helpful support is incredibly important to us, so it’s great to hear that the team has been there whenever you’ve needed them.

Thank you for choosing CAN Solutions—we’re very pleased to have you with us and look forward to supporting you for many years to come.

CAN Support

Rated 5 out of 5 stars

i Phone issues

Hi,

I have dealing with Kaitlen, who is amazing, very professional and an excellent communicator.d I had an issue with my contract phone, and Kaitlen managed to get it sorted. I would highly recommend using CAN Solutions. My company has been using them for many years now and they are great team and highly focused.

Thank you again Kaitlen for all your help, you've been amazing.

Best wishes
Gordon (GDN Preservation Ltd)

28 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Gordon, for taking the time to leave such a lovely review.

We’re delighted to hear that Caitlen was able to resolve the issue with your phone and kept you informed throughout. We’ll make sure your kind words are passed on to her—she’ll be thrilled to receive them!

Thank you to everyone at GDN Preservation Ltd for your continued loyalty over the years. We truly appreciate your recommendation and look forward to supporting your business for many more years.

CAN Support

Rated 5 out of 5 stars

We have been with CAN Solutions since 2023

We migrated mobiles, VOIP and Fibre to them and have never looked back. I regularly get the same calls you do about moving and saving some money, and my answer is always "You can't beat CAN". I've had 1 issue (user error) in the last 3 years and their helpdesk fixed it within 2 hours and got me up and running again. Everything else has been smooth sailing. A perfect partner for our business.

28 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Derek, for such a fantastic review and for trusting CAN Solutions with your mobiles, VoIP and fibre since 2023.

Hearing you say, “You can’t beat CAN,” genuinely means a great deal to us. We’re delighted that everything has been smooth sailing and that our helpdesk was there when you needed support—even if it was a little user error!

Thank you for considering CAN Solutions a trusted partner to your business. We really appreciate your continued support and look forward to working with you for many more years.

CAN Support

Rated 5 out of 5 stars

Having used the same business for my…

Having used the same business for my mobile phones for a good number of years, I’d always assumed I was getting the best service at the best price. Because of that, I’ve always been pretty sceptical about changing suppliers.

CAN Solutions had been trying to win my business for as long as I can remember, but what impressed me was the way they went about it. They were persistent without being pushy, professional throughout, left me alone when I asked them to, and called back when I requested it. That alone stood out.

Oliver J put together a package that gave me **more for less money**. Quite simply, it was a no-brainer — a genuine win-win.

The deal was so good that, despite my usual reluctance to change, I really had very little choice but to take the plunge!

Lawrence M handled the whole transaction and has been absolutely brilliant. He’s now my/our account manager and is a true gent. Nothing has been too much trouble, and the whole process has been incredibly straightforward.

The port across to CAN happened exactly when I was told it would, making the switch completely seamless. Other than swapping the SIM card, there was literally nothing for me to do.

**No issues. No drama. No downtime.** All the fears I’d had about changing suppliers were put to bed in one morning.

I’ve now also been given access to the CAN portal, which is another game changer. Ironically, my previous supplier wasn’t even able to provide me with information on data usage or phone minutes used — not that I particularly wanted it, but it’s great to finally have that visibility!

For anyone who, like me, is nervous about changing something that already “works”, I’d genuinely recommend giving CAN Solutions a go.

I went into this expecting the usual hassle that comes with change. Instead, CAN have made my life **a little easier, given me more for my money, and saved me money at the same time.**

**What’s not to like?**

Big thanks to Oliver J and Lawrence M for making the whole process so easy. 👏

18 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Scott,

Thank you so much for taking the time to leave such a fantastic and detailed review!

We completely understand that changing suppliers can feel daunting, especially after being with the same provider for many years. That’s why it’s brilliant to hear that Oliver and Lawrence made the entire process straightforward, seamless and—most importantly, worthwhile.

We’ll make sure your kind words are passed on to them both. Welcome to CAN Solutions, we’re delighted to have you with us!

CAN Support

Rated 5 out of 5 stars

We have been with CAN Solutions for a…

We have been with CAN Solutions for a number of years now.
I've had a great experience from start to finish. They are incredibly easy to deal with and take all the hard work out of arranging my mobile phone contract. Everything is explained clearly, and the whole process is hassle-free.
A special thank you to Caitlen, who has been absolutely amazing throughout. She was friendly, helpful, and always on hand to answer any questions. I wouldn't hesitate to recommend their service to others.

10 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Carol,

Thank you for your fantastic review and for choosing CAN Solutions over the years. We’re delighted to hear that you’ve consistently found our service straightforward and hassle-free.

We’ll be sure to pass your kind comments on to Caitlen, she’ll be thrilled to receive such lovely feedback.

Thank you again for your continued loyalty and recommendation.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Great company

We have been absolutely delighted with the service from CAN. The portal for administration is great and the support team very attentive. I would not hesitate in recommending them

5 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your fantastic review and recommendation.

We’re delighted to hear that you’ve been so pleased with our service, the administration portal and the support provided by our team. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards,
The CAN Solutions Team

Rated 5 out of 5 stars

Easy process to add to and renew our current contract

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made the whole process as easy as anything and caused us very little grief. The customer service I received was excellent and Jade presented us with various options which was excellent and we were able to choose the option that worked best for our business. Excellent service.

10 August 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for such a brilliant review of Lawrence.

We’re delighted to hear that he continues to provide the knowledgeable, responsive and personal service we pride ourselves on. Lawrence genuinely cares about his customers and always goes the extra mile to ensure they receive the right support and advice.

We really appreciate your recommendation and look forward to continuing to work with you.

Kind regards,
The CAN Solutions Team

Rated 5 out of 5 stars

Excellent Account Manager

I've only recently taken over responsibility for managing our company's mobile phone contracts, and Laurence has been our point of contact for quite some time. As someone who was completely new to this side of the business, I was initially concerned that there would be a lot to learn and understand. However, Laurence has made the entire process straightforward and stress-free from the very beginning.

Throughout every interaction, he has been professional, knowledgeable, and incredibly approachable. What has stood out the most is his willingness to take the time to explain things clearly whenever I've had questions or haven't fully understood something. Rather than simply rushing through the details, he's always been patient and happy to talk through the options available, ensuring I felt confident in the decisions being made.

Laurence has taken the time to understand our business requirements and has worked hard to put together a package that not only meets our needs but also represents excellent value. It's refreshing to work with someone who genuinely wants to help rather than simply make a sale. His advice has always been honest, transparent, and focused on finding the best solution for us.

The level of customer service we've received from CANN Solutions has been exceptional. Communication has always been prompt, professional, and reliable, and it's clear that customer satisfaction is a real priority for them. Whenever we've needed assistance or had a query, we've felt supported and valued as a customer.

It's becoming increasingly rare to find companies that provide such a personal service and genuinely take the time to look after their clients. Laurence and the team at CANN Solutions have consistently demonstrated that they care about building long-term relationships and delivering the best possible outcome for their customers.

Based on my experience so far, I would have no hesitation in recommending CANN Solutions to any business looking for mobile phone and communication solutions. If you're looking for a company that gives you their full attention, provides expert advice, and goes the extra mile to secure the best deal for you, then CANN Solutions are an excellent choice. Thank you to Laurence for all of his help and support, it's been greatly appreciated.

27 July 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you, Lewis, for taking the time to leave such a detailed and wonderful review.

We’re delighted to hear how straightforward and stress-free Lawrence has made the process, particularly while you were getting to grips with managing your company’s mobile contracts. His patience, honest advice and commitment to finding the right solution are exactly the standards we pride ourselves on.

We’ll make sure your fantastic feedback is shared with Lawrence, he’ll be absolutely delighted. Thank you for your recommendation and for choosing CAN Solutions. We look forward to supporting you for many years to come.

Kind regards,
CAN Support

Rated 5 out of 5 stars

Business Mobile Contract

Our mobile telephone business contract was changed over and the full transfer was completed without any hassle or disruption. First class service.

27 July 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for your fantastic review! We’re delighted to hear that your business mobile contract was transferred smoothly, without any hassle or disruption.

We really appreciate your feedback and look forward to continuing to provide you with a first-class service.

Kind regards,
CAN Support

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