Reply from CarpetVista.com
Thanks for your remarks. Unfortunately we can only send smaller carpets rolled together. This is because of transport policies which we do not set ourselves. This doesn't damage the carpet, but it can leave traces which disappear after a few days. Still, if your carpet has damaged edges, we would be more than happy to assist you with a return, or perhaps with another solution that suits you better. You can contact us on info@carpetvista.com / +44 20 3808 9919. Please note that we have local phone numbers for many different countries, you can find yours by selecting a different language on our website.