Casa del Libro Reviews 34,216

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Friendly environment and great customer service. I always find whatever book I'm looking for. However, I recently changed my name legally. After changing the data on my online profile the information... See more

Company replied

Rated 5 out of 5 stars

I read mainly in English, and I´m glad whenever I visit and find popular authors- nowadays, not the traditional works. It´s very frustrating to find always the same traditional authors: Shakespeare, B... See more

Company replied

Rated 5 out of 5 stars

I appreciated the service from the moment I placed my first order. The follow-up is essential for me and so does the customer service. The delivery service was rapid and I was delighted all toge... See more

Company replied

Rated 5 out of 5 stars

The members of staff explained every step and how it works. I’m a new member in La Casa del Libro and my wife was in charge of the books for the kids for school, but now I took over and I was a bit lo... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Acercarte a Casa del Libro, tu espacio de venta de libros. Podrás comprar libros en la librería online de una de las mayores librerías de Europa


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 5 out of 5 stars

Being informed about my delivery…

Being informed about my delivery status.
Good price.
Arrived on time.
Wonderful customer service at the shop.
I will buy again.

17 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Good it’s not enough

Every book I search is there and the staff are so kind

16 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

In spanish

In spanish, please

16 December 2023
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

Rapid and confidence

14 December 2023
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Reply from Casa del Libro

Moltes gràcies per la vostra opinió.
Ens alegra que hagis tingut una experiència positiva amb Casa del Llibre. Intentem millorar cada dia i el teu comentari ha estat molt important per a nosaltres.

Rated 5 out of 5 stars

Ease of book purchases

A simple and efficient purchasing experience. Pickup, fast, without waiting and very comfortable.

13 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

All Perfect

10 December 2023
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 5 out of 5 stars

I loved the packaging

I loved the packaging. I think the book is safe like this during the transport.

8 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

La encuesta en castellano

La encuesta en castellano, please.

8 December 2023
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Reply from Casa del Libro

Muchas gracias por tu opinión.
Nos alegra que hayas tenido una experiencia positiva con Casa del Libro. Intentamos mejorar cada día y tu comentario ha sido muy importante para nosotros.

Rated 4 out of 5 stars

The process went very smoothly

The process went very smoothly, and I received the books within a reasonable time. Everything was in order, no complaints. It was my 2nd purchase, I will most likely buy again from them.

7 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

My experience is good and the service…

My experience is good and the service of the shop is perfect

7 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Nothing relevant

Nothing relevant, everything was ok

6 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Easy to manage

Easy to manage
You can find the information that you need
Good offers. Nice discounts

4 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

This company is very fast

This company is very fast, helpful and nice.

1 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Well

Well.Thank you

3 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

Great place for bookworms!

Great prices, many books in different languages, and quick delivery. great experience overall

3 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

Great service

Great service
Rather poor selection of English Books and presentation can be improved ( compared to Albacete )
Beautiful shop overall.

2 December 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

I found what I was looking for.

I found what I was looking for.
But I don't understand why you are writing me in English.

28 November 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 5 out of 5 stars

The items arrived on time

The items arrived on time, protected and perfect.

27 November 2023
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Reply from Casa del Libro

Thank you for your opinion.
We are glad that you had a positive experience with Casa del Libro. We try to improve every day and your comment has been very important to us.

Rated 4 out of 5 stars

no se lo que pone

25 November 2023
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Reply from Casa del Libro

Muchas gracias por tu valoración. Nos alegra que hayas tenido una experiencia positiva con Casa del Libro.

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