Childcare.co.uk Reviews 

6,257
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 500 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the platform for making it simple to find trusted local childminders and babysitters quickly. Consumers highlight the user-friendly website, clear search filters, and reliable communication tools that simplify the connection process. Reviewers often mention that the staff and caregivers provide exceptional, caring support, making families feel safe and reassured. Some reviewers were not happy with how account management or review moderation was handled, noting frustrating experiences with disputed content or blocking. A few users also suggested improvements regarding communication habits or profile features to better support members.

What people talk about most

Service

Reviewers mention positive feedback about service, noting how easily they found reliable and trustworthy... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the platform is to navigate, set up... See more

Staff

People report positive experiences with staff, noting that reviewers feel immense gratitude and peace of mind... See more

Website

Consumers find website to be positive, highlighting it as an invaluable and easy-to-navigate resource for... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the fantastic communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... See more

Rated 5 out of 5 stars

Amazing to have found an incredible childminder and Babysitter Casey- she’s so wonderful with our 4 year old- natural warmth and enthusiasm for everything- just so kind and lovely. Great activities fr... See more

Rated 5 out of 5 stars

I never dreamed that my daughter would have the best childminder I could have ever wished for. She is truly passionate about what she does and genuinely cares for every child as if they were her ow... See more

Rated 5 out of 5 stars

Very reliable and secure site that worked perfectly as and when I needed to advertise. The site put me in touch with parents looking for childcare and helped be fill any childcare spaces I had.... See more


Company details

  1. Childcare Agency
  2. also in
  3. Part Time Daycare

About Childcare.co.uk

Written by the company

Childcare.co.uk is the the UK's largest online community of parents, childcare providers, tutors and schools with over 3 million members. Visit our website at www.childcare.co.uk or download our free iPhone, iPad or Android mobile apps. For customer support please contact us at www.childcare.co.uk/contact

Childcare.co.uk - the easy way to find local childcare

Written by the company

We're committed to our customers
We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.

Customer Support is available 365 days a year

If you've got a problem then we are here to help.

Customer satisfaction is our highest priority. If you aren't happy with any aspect of our service or have a question, then our team are here to help - 365 days a year! For support please contact us anytime at www.childcare.co.uk/contact and we will respond to you very quickly.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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Asks customers to review

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How this company uses Trustpilot

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4.8

All reviews

(6,257)

469 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great to have our daughter with the…

Great to have our daughter with the childminder Khadija, shes been amazing with our daughter for the last two years and she has learnt so much from her. She always kind to see her and always happy when picking my little one up. Thank you so much we are really grateful with Khadija.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

So Grateful We Found Our Childminder Here

I found our childminder, Nelly, through Childcare.co.uk in August 2022, and I am very grateful for the platform.

It made it easy to find childcare options locally, review profiles and connect directly with someone who turned out to be a wonderful fit for our family. Nelly has now cared for both of my children and has played such a positive role in their development.

For us, Childcare.co.uk genuinely helped us find someone we could trust, and I would happily recommend the service to other parents looking for childcare.

27 August 2026
Rated 5 out of 5 stars

Linked me to a great childminder

I joined childcare.co.uk in a slight panic after viewing a nursery and realising I needed to rethink the plan I had for my baby's childcare. Through the site I found a wonderful local childminder who has been a complete godsend for the past 3yrs and my happy, confident 3.5yr old is now about to start at a school nursery. I'm grateful for the ease and good outcome we had and have recommended the service to friends.

26 August 2026

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