Chiller City Corporation Reviews 182

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting that their orders were shipped and received quickly. Many people appreciate the great prices and the overall ease of ordering, often mentioning the prompt and hassle-free delivery. Reviewers consistently praise the fast shipping and the accuracy of their orders, with several consumers pointing out the good pricing and timely delivery. The service is often described as outstanding, with people receiving exactly what they ordered.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the good and great pricing,... See more

Service

Clients share positive opinions on service, consistently highlighting fast service and shipping. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order shipped and was received quickly. I had not received the exact item I had ordered and Andy responded quickly to my concerns to make thing right. Great service beyond the sale!

Company replied

Rated 5 out of 5 stars

I looked on the internet for 8lb Freon. Could only find 5lb or 15lb. I found chiller city and they offered 10lbs. This saved many $$$. Order online easy, delivery fast, no problems. AC is now cool.

Rated 5 out of 5 stars

The price is great, and the delivery was fast. I recommend them to everyone I work with. Thank you very much

Company replied

Rated 5 out of 5 stars

Simply easy to order with quick delivery. No issues

Company replied


Company details

  1. Commercial Refrigeration
  2. HVAC Contractor

About Chiller City Corporation

Written by the company

Chiller City

Industrial Refrigeration Solutions

Company Overview

Chiller City is a leading provider of state-of-the-art industrial temperature control solutions, specializing in the design, installation, and maintenance of high-performance chiller systems. Founded with a commitment to excellence and innovation, we cater to a diverse range of industries including manufacturing, healthcare, and data centers.

Chiller City is also an EPA certified refrigerant reclaimer and distributor for several top brands of refrigerant manufacturers.

Additionally Chiller City operates Interwrx Networking Services which maintains a small environmentally friendly data center in Mesa AZ

Mission Statement

At Chiller City, our mission is to deliver cutting-edge temperature control solutions that enhance operational efficiency, reduce energy consumption, and ensure reliable performance. We are dedicated to providing tailored services that meet the unique needs of each client, leveraging our expertise to achieve optimal temperature management and system reliability.

Services

  • Design & Engineering: Custom design and engineering of chiller systems tailored to specific operational requirements.
  • Sales: Sales of both new and refurbished chiller systems and related temperature equipment.
  • Installation: Professional installation of chiller systems, including new units and upgrades.
  • Julabo USA:Distributor and factory warranty service center for Julabo USA temperature control systems.
  • Refrigerant Recovery and Recycling: Removal and purification of existing refrigerants, upgrades to more environmentally friendly refrigerants. Supply of Reclaimed and new refrigerant
  • Maintenance & Support: Comprehensive maintenance services to ensure the longevity and efficiency of chiller systems, including routine inspections and emergency repairs.
  • Energy Efficiency Solutions: Implementation of energy-efficient technologies and retrofits to help clients reduce operating costs and environmental impact.
  • Data Services: ICo-Location of servers and storage, Hosting, Consulting
  • Key Offerings

    • High-performance industrial and commercial chillers
    • Advanced cooling solutions for data centers
    • Retrofit services for older systems
    • Refrigerant sales and upgrades

    Core Values

    • Innovation: Continuously seeking and implementing the latest technologies to stay ahead in the climate control industry.
    • Reliability: Committed to delivering dependable solutions and maintaining high standards of service.
    • Customer Focus: Prioritizing the needs and satisfaction of our clients with personalized service and support.
    • Sustainability: Promoting energy efficiency and environmentally friendly practices in all our operations.

    Why Choose Us

    • Proven expertise in temperature control and chiller systems
    • Comprehensive range of services from design to maintenance
    • Commitment to cutting-edge technology and energy efficiency
    • Options for both new and refurbished systems.
    • Commitment to cutting-edge technology and energy efficiency as well as environmentally sound solutions
    • Dedicated team of skilled professionals with a focus on customer satisfaction

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    182 reviews

    5-star
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    1-star

    Asks customers to review

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    Rated 5 out of 5 stars

    Great Customer Service

    My order shipped and was received quickly. I had not received the exact item I had ordered and Andy responded quickly to my concerns to make thing right. Great service beyond the sale!

    26 June 2025
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    Thank you for the nice review Bob. Its always gratifying to be able to make things right for the customer when something doesn't quite go right. Sometimes it happens though and I am glad we were able to make it right for you.

    Rated 5 out of 5 stars

    Thanks

    Thanks. Uneventful.

    9 June 2025
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    This review made us smile, because it is so short and to the point With just two words it describes what we all want, To get products we order quickly with no drama. Thanks for brightening our day.

    Rated 4 out of 5 stars

    Andy has been honest and truthfull in…

    Andy has been honest and truthfull in answering my questions about the package shipment. He also resolved the shipping issue we had.

    13 May 2025
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    I especially appreciate the kind words as your order did not go as smoothly as any of us would like. I am glad you are OK with the resolution.

    Rated 5 out of 5 stars

    Good company to do business with

    The company sent the Refrigerant tank and it arrived on time. this is a good company to do business with. I highly recommend it.

    23 April 2025
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    Thank you for the great review Murtaza

    Rated 1 out of 5 stars

    failure to ship safely and correctly False statements

    failure to ship correctly. inability of vendor to properly package an label , this has been sloppy done to others purchasers , an without our my knowledge a demand for signature , sellers states. it's clearly in ad , that's fake news ,if could id include pic of ad , blaming FedEx is another falsehood ,
    failure to properly ship an still haven't received 30 APRIL 2025 orders placed over three weeks prior ,
    this shipper seller is a pure dishonest seller , there was no missing info on box , an I had to physically track down FedEx. truck driver at Galo glass here in Modesto , this seller trys to state he is innocent an firth wright , these are falsehoods , I have lost four days wating to receive this package an he never made it clear signature was required as Again I have original info and ad No where stating signature is required ,

    No phone number is listed from John so again he is spewing false statements , John is proficient at deflecting blame as he is skilled as you can read what others state an John reply is rubber stamped , today date 6 MAY 2025

    one last issue. id over charging for this refrigerant as my local wholesalers never charge this amount ! I thought this was a true honest guy , , I will check current local. an avoid people like John an destroy my well being ! As a licensed contractor for over forty five years an certified EPA since that rule came out around 1986,

    20 April 2025
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    I'm really struggling with this one, since you chose to put this in a review rather than contacting us. its hard to make sense of this review other than the purchaser seems to be very angry.

    Failure to ship correctly? Packed wrong, how can you say that if you don't have the package? Seems upset that it was shipped properly with all Hazmat paperwork and adult signature required. We do this every day. This order was shipped the same day it was ordered by FedEx with correct paperwork inside standard FedEx label envelope. Apparently FedEx damaged the barcode and had to replace it resulting a a day delay.

    Nearly all refrigerant is considered Dangerous Goods and adult signature is REQUIRED for delivery. Sorry you were having such a bad day you felt that you needed to give us a one start review without even contacting us, because you didn't read (or like) the terms that are clearly stated on the web site.

    Rated 5 out of 5 stars

    Excellent buying experience….

    I found Chiller City Corporation after searching for HVAC refrigerants online. They had a good selection and very good prices. The ordering process was easy and my order was shipped quickly. The package was well packed and was delivered right to my door without any problem. I would definitely recommend them and will use them again.

    18 April 2025
    Unprompted review
    Chiller City Corporation logo

    Reply from Chiller City Corporation

    Thank you very much for the Nice review Chad. Sometimes its nice to hear when we did everything right.

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