Chris & Sons Reviews 

24,716
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that parcels arrive safely, securely packaged, and within a remarkably short timeframe. Consumers also consistently appreciate the brilliant range of professional products and great prices available through the smoothly functioning website. However, some reviewers were not happy with significant delivery delays, with multiple people experiencing prolonged waiting times or orders that were never received at all. A few other people also felt that customer support fell short when attempting to resolve issues involving faulty merchandise, unfulfilled refund requests, or missing components.

What people talk about most

Product

People report positive experiences with product, frequently praising the excellent range of high-quality... See more

Delivery service

Reviewers express great satisfaction with the delivery service, consistently highlighting super-fast dispatch... See more

Service

Clients share satisfaction on service, frequently praising fast and efficient delivery with great... See more

Order

Customers consistently note ambiguous experiences with order, highlighting super easy purchasing and... See more

Price

Customers expressed great satisfaction regarding the price, frequently highlighting affordable costs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the best place to try products out im just trying out osmo wonder 10 leave in conditioner and its lovely , never heard of this brand before chris and sons. Also purchased olaplex serum oil spr... See more

Company replied

Rated 5 out of 5 stars

I am absolutely delighted to deal with Chris & Sons for beauty products and shaving machines. I have purchased several shavers from them, and found them to be honest, reliable, and truly excellent in... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering from Chris & Sons for more than 4 years, and every order has been delivered quickly, without any problems or missing items. On one occasion, I needed to exchange my hairdryer b... See more

Company replied

Rated 5 out of 5 stars

What a great experience the whole process from start to finish! From been sat in C&S Enfield branch ordering the chairs with Charlie and Ellie, to receiving the chairs and backwash in the new sh... See more

Company replied



Company details

  1. Cash and carry wholesaler
  2. also in
  3. Barber Supply Shop
  4. Beauty product supplier
  5. Beauty Products Wholesaler
  6. Beauty supply store
  7. Hair product shop

Information provided by various external sources

Shop Top Brands for Men and Women. Our Haircare & Styling, Barbering and Beauty Favourites include L'Oréal, Wahl, Cuccio, Orly, Salon System, Wella and Revlon


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(24,716)

2,008 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good order service. And costumer service.

Good service very satisfied with the product.

Customer service was very helpful as royal mail had lost the package. (Nothing to do with Chris and sons. )
And re sent a nother order with DPD and in a day I had it. Very happy.

2 October 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Sol,

Thank you so much for the 5-star rating. We are delighted to hear that you are satisfied with the product and that our team was able to quickly resolve the delivery issue by resending your order. Your kind feedback about our customer care means a lot to us.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Good price

Good price , good quality

24 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Dovlet,

Thank you for your fantastic five-star review. We are delighted to hear that you are so satisfied with the value and high standards of our products.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

I didn’t see an option for my postage…

I didn’t see an option for my postage out, but I emailed customer services and I got my product really fast. It was delivered to me perfectly. The service is great. The product itself was great as well.

2 October 2026
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Reply from Chris & Sons

Hello Sharnette,

Thank you so much for the 5-star rating and wonderful feedback. It is great to hear that our customer support team was able to assist you promptly with your delivery query and that your item arrived so quickly and in immaculate condition. We are delighted that you had such a positive experience with both our service and the product itself. Your support means a lot to us, and we look forward to serving you again soon.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery

1 October 2026
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Reply from Chris & Sons

Hello,

Thank you so much for the wonderful five-star review! We are delighted to hear that you enjoyed an efficient experience with prompt arrival of your order. Providing excellent support and speedy dispatch is always our top priority, and we truly appreciate you taking the time to share your positive feedback with us.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Osmo Shampoo and Conditioner

Excellent value for money, amazing delivery and customer service

1 October 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Laura,

Thank you for taking the time to leave such wonderful 5-star feedback! We are delighted to hear that you experienced great value, swift shipping, and supportive service. Providing an exceptional experience for our customers is always our top priority, and we truly appreciate your support.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Great service

Easy to order, fast delivery and great value.

24 September 2026
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Reply from Chris & Sons

Hello Mrs Lee,

Thank you for your fantastic 5-star feedback! We are delighted to hear that you experienced a smooth purchasing process, prompt dispatch, and great value for your money. Providing efficient service and excellent quality is always our top priority, and we truly appreciate you taking the time to share your positive experience.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Excellent product’ delivery took ages…

Excellent product’ delivery took ages but it was Royal Mail so what can you expect.

1 October 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Neil,

Thank you for your 5* feedback!
We are happy to hear that you love the item. Thank you for your review. We sincerely regret the extended transit period caused by the courier service.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Thank you

Thank you, all the products were in stock and delivery was very quick. My only disappointment is that you don’t stock Matrix colour. Otherwise, a great experience and quick delivery

30 September 2026
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Reply from Chris & Sons

Hello Ewelina,

We are glad you enjoyed your shopping experience with us and appreciated our fast shipping and full inventory. Thank you very much for taking the time to share your feedback. We appreciate your suggestion regarding the addition of the specific hair colour brand to our store, and we will share this request with our stocking team.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Quick delivery

Quick delivery

30 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello,

Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Its All About You

Great company, irder from here frequently. Great prices and fast delivery

30 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello,

Thank you so much for the fantastic 5-star review! We are delighted to hear that you order from us regularly and are always happy with our affordable rates and prompt shipping. Your continued loyalty and support mean a lot to us, and we look forward to fulfilling your next order soon.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Had all the products in stock &…

Had all the products in stock & delivered quickly

23 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Sally,

Thank you for your 5* feedback!
We are glad you enjoyed your experience with our fast shipping and excellent inventory availability. Thank you for your review!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Really happy with the service and …

Really happy with the service and fast shipping

23 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Fitzroy,

Thank you for your 5-star feedback! We are delighted to hear that you were pleased with our prompt delivery and overall quality of assistance. We truly appreciate you taking the time to share your positive experience with us, and we look forward to serving you again in the future!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Love this company

Love this company. Great quality products at super prices. All delivered promptly.

23 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello,

Thank you so much for the fantastic 5-star review! We are delighted to hear how much you love our company and that you are pleased with our affordable, high-quality items and prompt dispatch. Your kind support means a lot to us, and we look forward to serving you again soon!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Fantastic ongoing service from C&S

Fantastic ongoing service from C&S, super quick delivery, great products, prices and well packaged.

29 September 2026
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Reply from Chris & Sons

Hello,

Thank you so much for the 5-star rating! We are thrilled to hear that you are consistently happy with our ongoing service, competitive pricing, and high-quality items. Knowing that your orders arrive so quickly and securely packed means the world to us. Your support is truly appreciated!

Kind regards,
Chris and Sons

Rated 4 out of 5 stars

Chris and Sun Dime are the best in…

Chris and Sun Dime are the best in service, they interact well and their materials are first class

29 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello,

Thank you so much for the fantastic feedback!

We are thrilled to hear that you enjoyed interacting with our team and found our inventory to be of top-tier quality. Providing exceptional customer care alongside premium supplies is always our top priority. We truly appreciate your support and look forward to assisting you again very soon!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Very easy to order

Very easy to order, arrived when stated.

22 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Trentham,

Thank you for taking the time to leave such wonderful 5-star feedback! We are delighted to hear that you found the purchasing process so simple and that your package reached you right on schedule. Providing a smooth and punctual service is always our top priority, and we truly appreciate your support.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Great choice of products at lower…

Great choice of products at lower prices compared to other websites. The delivery was fast, and everything was easy and convenient. Excellent value for money — highly recommend!

29 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Lucy,

Thank you for taking the time to leave such wonderful 5-star feedback! We are delighted to hear that you enjoyed our great selection, competitive pricing, and fast delivery. Knowing that you found the entire process easy and convenient means so much to our team. We truly appreciate your high recommendation and look forward to welcoming you back soon!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Everything is absolutely perfect 👌

Everything is absolutely perfect 👌

29 September 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Ewa,

Thank you for your 5* feedback!
We are so glad you had an excellent experience with us. Thank you for your wonderful feedback!

Kind regards,
Chris and Sons

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