Buying from CMSNL is a mixed experience here in the USA since while their parts are of excellent quality, shipping & handling along with duties and tariffs are outrageous. For example, I purchased 2 v... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was dispatched within a month. The products arrived in good condition and were all genuine Honda products. It should be noted that when I placed the order and paid, one product was a... See more
Company replied
Love these people. Have placed several orders over the past few months for my 09 Kawasaki Versys 650. Local dealers (USA) have all stated parts are NLA, But CMSNL have come through every time with gen... See more
Company replied
I am restoring a 1974 Honda CR125M and have purchased quite a few hard to find OEM items over the past year from CMSNL, and have always been pleased with parts availability and quality. Even though I... See more
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Company details
Written by the company
CMSNL specializes in motorcycle parts for Honda, Kawasaki, Yamaha, Suzuki, BMW, KTM, Ducati and more! Your go-to webshop for OEM and aftermarket parts for 52,000+ models since 1948. Ordering is easy with a staggering 4.6M+ products shown in comprehensive technical diagrams. We ship within 5 business days on average!
Contact info
Artemisweg 245, 8239DD, Lelystad, Netherlands
- (+31)(0) 320-265120
- support@support.cmsnl.com
- www.cmsnl.com
3.9
Great
9k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
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ticket n° 227766
on 25 feb 2025, I send a order for 2 parts:
31700166008 (26.40€uros)
03114045673 (65.40€uros)
on 5 march 2025 I ask a return for the part 03114045673 (65.4€uro)
You received on 13 march 2025 the parcel and you money back me for only 26.40€ and not for the part that I return 65.40€.
since 2 weeks I phone you 2 times, the answer is : ok no problem.
But i didn't received the difference.
I want my money back.
I am ready to contact PAYPAL for obtain my money.
best regards
24 March 2025
Reply from CMSNL
Dear Mr. Farret,
Thank you for your message, and we’re truly sorry for the frustration this situation has caused.
We’ve reviewed your case (Ticket No. 227766) and can confirm that the refund for the returned part was processed on April 10th. It should have reached your account by now, depending on your payment provider’s processing time.
If you’re still not seeing the refund, please get in touch with us directly so we can assist further and provide confirmation of the transaction if needed.
We apologize again for the inconvenience and appreciate your patience.
Kind regards,
CMSNL.com
Great company - fast shipping!
Great company, ordered a hard to find part in the US, super fast shipping, had it in 5 days and shipping was a great deal!
4 April 2025
Unprompted review
Reply from CMSNL
Dear Rob,
Thank you for your positive review and for sharing your experience with us.
We’re glad to hear you received your part quickly and were happy with the shipping cost.
We hope to welcome you again on our website soon.
Best regards,
CMSNL.com – Parts For A Better Ride
Very quick delivery and parts were good…
Very quick delivery and parts were good quality
24 March 2025
Reply from CMSNL
Dear Mr. Watkint,
Your kind words are truly valued. Whether for maintenance or restoration, we aim to supply the best motorcycle parts, and we are pleased that we could meet your needs.
Best regards,
CMSNL.com - Parts For A Better Ride
An excellent service
An excellent service. Parts well packed and arrived on time I will use again
24 March 2025
Reply from CMSNL
Dear Mr. Mark,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
impossible to pay..!!
It is not possible to pay with PayPal or bank, completely useless, I can pay anywhere in the world but not here!!!
26 March 2025
Unprompted review
Reply from CMSNL
Dear Oden,
We're sorry to hear about this. We're sure that we have both Paypal and bank transfer instilled as payment options, however at the time of your review we were transferring to our complete new platform and website and have seen some issues there, however all was resolved quickly...
We'd be happy to assist you if you reach out to our customer support. They will see your questions or remarks earlier than in here, through our Trustpilot platform.
If there is anything we can do for you, please let our Customer Support know through the contact page on our website!
Kind Regards,
Team CMSNL.com
Great variety and fair prices.
24 March 2025
Reply from CMSNL
Dear Mr. Ioannes,
Your support means a great deal to us. We are committed to offering an extensive range of quality parts to keep your motorcycle in top condition, and we are pleased to have met your expectations.
Best regards,
CMSNL.com - Parts For A Better Ride
Right parts at a good price and very…
Right parts at a good price and very fast delivery.
24 March 2025
Reply from CMSNL
Dear Mr. Van Hees,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Reply from CMSNL
Dear Mr. Flood,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
This company has an excellent website…
This company has an excellent website and hard to find parts at good prices. The service is excellent and postage and delivery reliable and fast.
24 March 2025
Reply from CMSNL
Dear Mr. Dillon,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
I am happy for my delivery 🚚 and it a…
I am happy for my delivery 🚚 and it a good place to buy 🙏❤️
24 March 2025
Reply from CMSNL
Dear Kim,
Your support means a great deal to us. We are committed to offering an extensive range of quality parts to keep your motorcycle in top condition, and we are pleased to have met your expectations.
Best regards,
CMSNL.com - Parts For A Better Ride
Much more the just parts - Excellent in all catagories
I rebuild vintage Honda's as a past time. CMS is my primary resource for part requirements and cross reference information. So they are not only an excellent source for parts, they are also great for information. The pricing is fair and their shipping to the USA is fast. Quality is great on their reproduction parts. I recommend CMS to all of my friends working on project bikes.
24 March 2025
Reply from CMSNL
Dear Mr. Keyser,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Good price and very fast service
24 March 2025
Reply from CMSNL
Dear Mr. David,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Parts for 1970 Honda CL175
Excellent products at fair prices for hard to find items. Items shipped well packaged and fast. Pleasure to do business with.
24 March 2025
Reply from CMSNL
Dear Mr. Mike,
Your support means a great deal to us. We are committed to offering an extensive range of quality parts to keep your motorcycle in top condition, and we are pleased to have met your expectations.
Best regards,
CMSNL.com - Parts For A Better Ride
Good Quality parts.
Good Quality parts.
Fast delivery, excellent packaging.
High transport costs for small and light orders.
24 March 2025
Reply from CMSNL
Dear Mr. Van Lammeren,
Your kind words are truly valued. Whether for maintenance or restoration, we aim to supply the best motorcycle parts, and we are pleased that we could meet your needs.
Best regards,
CMSNL.com - Parts For A Better Ride
What a great company and service they…
What a great company and service they provide. They located and supplied the part (fuel line) for my CBR1000 (1988) that I had all but given up hope of finding.
My advice to all, put the details of the part you are looking for on their watch list and be patient.
24 March 2025
Reply from CMSNL
Dear Mr. Phil,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Received parts quickly postage abit…
Received parts quickly postage abit high but other than that all good
24 March 2025
Reply from CMSNL
Dear Mr. Mark,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Alternatively part tach cable vs400
Alternatively part fitted well and looked similar to original part having the long connection bolt same as standard one made fitting a doddle .
24 March 2025
Reply from CMSNL
Dear Mr. Armstrong,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Reply from CMSNL
Dear Mr. Valdimarsson,
Your support means a great deal to us. We are committed to offering an extensive range of quality parts to keep your motorcycle in top condition, and we are pleased to have met your expectations.
Best regards,
CMSNL.com - Parts For A Better Ride
I am currently rebuilding a 1982 Suzuki…
I am currently rebuilding a 1982 Suzuki GS 650 G katana.
I needed valves and scoured the entire Internet and found them at cms.com.
They arrive today in perfect condition and I couldn’t be happier with the service the communication and the speed of delivery.
Thank you, CMS you rock, Jef Tek
21 March 2025
Unprompted review
Reply from CMSNL
Dear Mr. Jef,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Obscure old Suzuki part
Obscure old Suzuki part - in stock and delivered to Ireland within the working week - great
21 March 2025
Unprompted review
Reply from CMSNL
Dear Sir,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
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