They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... See more
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See what reviewers are saying
The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... See more
Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... See more
I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... See more
Company details
Information provided by various external sources
At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com
Contact info
1976 Innerbelt Business Center Dr, 63114, Saint Louis, United States
- 8778843826
- Info@ComfySacks.com
- www.comfysacks.com
3.8
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
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Great service!
28 October 2021
We Bought a Second One!!!!
Our Granddaughter has special needs and is always uncomfortable in most chairs that can support her. We have tried other "bean bags" but this Comfy Sack is so much more! Big enough for her to grow into, for her mom or someone else to cuddle in with her. Her cousins even fit for now as they all spend time together and they are loving it. Perfect place for naps too!
We bought if for our house and now we just ordered a second for her to replace it because she took it home with her.
18 October 2021
Love our new comfy sac!
11 October 2021
I appreciated working with Janice
8 October 2021
Amazing customer service
Amazing customer service. I would purchase again based on the helpful service from this place. A company that’s doing something right.
5 October 2021
Unprompted review
We ordered an additional 20lbs of foam…
We ordered an additional 20lbs of foam late one evening, the order shipped the very next morning and landed the next day, AWESOME service!
26 September 2021
Good value & great customer support!
Happy with the size and the quality of the premium cover we ordered. Only wish there was more foam as right now the cover has a lot of empty space inside to move around. There is also a strong chemical smell that made me a little dizzy after sitting in the chair for a while. Hoping that goes away after a few weeks.
An update from a few months later - as I thought, the smell ended up going away after a few weeks. Also, a big thanks to Janice for helping to ship me some extra fill to help fluff up the bag. My only regret is not getting a bigger one!
23 September 2021
Reply from Comfy Sacks
Hello!
We are very happy that you are enjoying your product and yes that smell will be gone shortly as it is just the smell of freshly cut foam and should have already been gone by the time you got it!
As for the level of fill however, we can help you with that as it should be fuller than what you described! Speak to you soon!
Great customer service!
23 September 2021
Order Lost - Replaced Immediately
There was a delivery problem early on that was not the Comfy Sack's fault (FedEx screwed up). The customer service rep Janice was super nice and helpful in resolving the delivery issue and even offered to reimburse part of the cost for the inconvenience. Comfy Sacks went above and beyond to make sure my order was complete and that I was satisfied with my order and delivery, which I definitely am. I cant say enough about their customer service. Amazing! Thank you!! (and thank you for the generous bonus :-))
21 September 2021
Reply from Comfy Sacks
Hello!
I do apologies again for the inconvenience, but our concerns of your order being lost was accurate... However your replacement has been sent out and is set to arrive today!
The tracking details have been sent to you via email! Again we do apologies for the inconvenience, but based on your tracking the order will be arriving shortly and I do hope our quick resolution to your issue helps improve your experience with us!
I got the 8 foot sack
I got the 8 foot sack, I had to contact customer service 3 times to get more foam because it wasn't the right size. They gave me a discount on the price. Because of having to deal with the fill.
20 September 2021
Reply from Comfy Sacks
Hello Stephen!
We do apologize for the inconvenience yet again... Sadly your bag did come in under stuffed and we are sorry that it took a few bags of fill to get that to the right level for you...
Brad has informed us of your discussion over the phone and I hope that were able to help improve your experience overall with our company!
Again we are very sorry for the situation, but if you have any further concerns or questions please let us know and we will be more than happy to help!
Super fast response
Super fast response, resolved the issue on the first response!
Thanks!!
17 September 2021
Haven;t received the filling by Fedex…
Haven;t received the filling by Fedex yet, but am excited.
14 September 2021
Very easy to order and obtain feedback…
Very easy to order and obtain feedback on delivery information
8 September 2021
Reply from Comfy Sacks
Hello Jordan!
I do apologize, but your order has been shipped and the tracking number provided states it arrived on the 27th of August! We will be reaching out to you via email to find out what is going on ASAP!
As you can see with our previous reviews, we are not a scam company and we will do our best to assist you!
Top rate customer service
I wrote a review on here and immediately the customer service got ahold of me and fixed it. As soon as they knew there was issue it was taken care of. Amazing job over there.
22 August 2021
Reply from Comfy Sacks
Hello!
Orders are not cancelled without direct permission from customers! If you see your tracking states it was cancelled it is more than likely due to the fact that the tracking itself was cancelled due to clerical issues and a new one was generated! We will reach out to you via email and figure out where your package is for you ASAP!
Shipping could have been quicker
Shipping could have been quicker. The stuffing worked and arrived in a nice bag no damage.
19 August 2021
LOVE my new cover!
LOVE my new cover!!
Soft, beautiful color! Everything I was expecting!
12 August 2021
A great business
A great business! I am so sorry it took me so long to review because I got exceptional service. I was buying the bean bag for a Christmas present. The one I ordered wasn't available and they called me about a substitution. It was December. 21 and I got it in time for Christmas. Just amazing. I wish I remembered the employees that were involved because they were awesome and saved Christmas! My granddaughter loved the gift, btw. High quality. THank you so much. I will recommend.
15 July 2021
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