Comfy Sacks Reviews 1,269

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... See more

Rated 5 out of 5 stars

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... See more

Rated 5 out of 5 stars

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... See more

Rated 5 out of 5 stars

I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars
Comfy Sacks logo

Reply from Comfy Sacks

Hello!

We do apologize for the inconvenience, but sadly our packages are quite large and we are unable to ship to PO boxes and unfortunately Fedex and UPS are unable to ship without a physical address... We will be reaching out to you via email to assist you further!

Rated 3 out of 5 stars

Not saying anything ultimately bad…

Not saying anything ultimately bad about the bag. I had sent an email after receiving our order asking how to get more filling because it would get rather low after using it. It definitely was not one you could run and jump on, not that we ever thought of doing so. That is in adds. I would of paid for more filling and all I got was a return email asking for pictures. It was if I was unbelievable. I just wanted to know if and how I could get more filling.

4 June 2021
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Reply from Comfy Sacks

Hello Donna!

Yes we received your email, but the request for the picture was not because you were unbelievable, it is to verify how much fill we need to send your way! That picture illustrates how under stuffed your product is so we don't send too little or in a worst case too much foam!

Too much foam can lead to a bag that sadly pops after being filled!

We will be sending you another message shortly to assist you further!

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, took care of my problem at no extra charge even though it was my mistake. I would recommend comfy sack to anyone, love mine have had for 4 years and still like brand new!

2 June 2021
Rated 4 out of 5 stars

Comfy sack is very high quality

Comfy sack is very high quality, but I feel that it has never risen to its full potential and goes flat pretty quickly. We did let it rise for 5 days as well.

1 June 2021
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Reply from Comfy Sacks

Hello! We are glad you enjoy your product, but it should be giving you more support than that so we will reach out to you and assist you in this matter!

Speak to you soon!

Rated 5 out of 5 stars

Pillow Comfy Sacks

We got two of the pillow comfy sacks for our girls (8 & 10). Honestly, they are HUGE. They are comfortable AND big enough for mom and dad to relax (and fall asleep on). 100% LOVE.

24 April 2021
Rated 2 out of 5 stars

Too lumpy, uncomfortable

Unfortunately I would not describe our sack as “comfy.” It is made from large pieces of foam, so even once the foam has expanded, it’s still pretty stiff and very lumpy. It also didn’t expand enough to fill in the cover, so it is awkward to sit on and it doesn’t look nice.

16 April 2021
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Reply from Comfy Sacks

Hello Holley!

It sounds as though your bag is not filled properly. When it has enough fill it is a far more comfortable experience! We will be reaching out to you via email to fix this for you ASAP!

Rated 5 out of 5 stars

High quality and excellent value!

You won't find a foam sack of this quality at a better price. All seams are double stitched and the both the inner liner and outer cover is double zippered.
-- That being said there's one small issue with the foam not decompressing all the way leaving some outer edges hard and uncomfortable. This however can be remedied with a little work, you can fish the pieces out and tear the hard parts off and after hearing of my experience with the hard foam the company got in contact with me and was happy to send replacement foam. Shipping was extremely fast, it arrived the very next day. Was initially disappointed because of the hard pieces, but it's easily fixed and overall now very pleased with an excellent value product.

6 April 2021
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Reply from Comfy Sacks

Hello Christopher!

We have reached out to you in regards to this situation and your extra foam to fix the issue has been sent! Please let us know when you have the chance if it improves your experience with your product! We are here to help in anyway regardless!

Have a great weekend!

Rated 5 out of 5 stars

Customer service as it should be

Customer service as it should be. The zipper on our Sack broke. No questioned asked, they told me to ship it. It would then be repaired if possible, if not able to be repaired it would be replaced. They are replacing it. Turnaround was less than a week. Thank you Comfy Sack!!! 👏🏻👏🏻👏🏻👏🏻👏🏻

31 March 2021
Rated 5 out of 5 stars

I love comfy Sacks

I love comfy Sacks! We have 2 children with severe autism and they can't have a regular bed. (They destroy them) They sleep very well in their comfy Sacks and haven't even tried to wreck them!

25 March 2021
Rated 5 out of 5 stars

All Around Excellent

Customer Service was excellent! The actual product has been amazing and is loved by everyone who visits. I've had it for a year and I still love it.

22 March 2021
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