I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't... See more
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Review summary
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I had a great experience with Design911.com. I recently purchased tires from them, and the whole process was smooth from start to finish. Their responses to my emails were fast, clear, and helpful,... See more
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I called to speak to someone to check stock before I placed order. The guy was very helpful and also assisting with future orders when i'm ready. Then placed order and arrived DHL Next Day, that's s... See more
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More for Information.. ordered some oil for a trip to Scotland Tom said delivery is fast track or what ever they call it, would be with me next day in time for trip. Received message from DHL that del... See more
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Company details
- #38 of 99 best companies in Auto parts shop
- #6 of 15 best companies in Car Body Parts Supplier
- #24 of 60 best companies in Vehicle Parts Shop
- #60 of 133 best companies in Car accessories shop
- #17 of 34 best companies in Car Equipment Accessories Store
Written by the company
Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.
Contact info
51 Tallon Road, Brentwood,, CM13 1TG, Essex, United Kingdom
- +44(0) 208 5008811
- sales@design911.com
- www.design911.com
4.7
Excellent
20K reviews
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Very complete go-to webshop for you…
Very complete go-to webshop for you Porsche parts. Easy to navigate, complete documentation, good prices
13 May 2026
Reply from Design911
Hi Menno,
Thank you for your fantastic feedback. We’re delighted to hear you found our website easy to navigate, with comprehensive documentation, a great range of Porsche parts, and competitive pricing.
- the Design911 team!
Fast delivery
Fast delivery, quite high the shipping fee do. Also you should give more discount code.
13 May 2026
Reply from Design911
Thank you for your review.
We’re pleased to hear you were happy with the fast delivery. We also appreciate your feedback regarding shipping costs and discount codes, and we will pass your comments on to the team for consideration.
- the Design911 team!
For what I received and the price you…
For what I received and the price you are charging it is simply outrageous. For sure I will not buy again ever.
13 May 2026
Reply from Design911
Thank you for your feedback, and we’re very sorry to hear you were disappointed with your order.
We understand your frustration regarding the product received and the price paid, and we sincerely apologise that the experience did not meet your expectations. Customer satisfaction is very important to us, and we appreciate you taking the time to share your comments.
Your feedback will be passed on internally for review as we continually work to improve our products and service.
- the Design911 team!
Excellent customer service
Excellent customer service, I had just phoned my local Porsche dealer in Wolverhampton the girl on reception was half soaked and hopeless, no one in parts picked up the phone and I’m still waiting for the call back.
6 May 2026
Reply from Design911
Hi Adrian,
Thank you for your kind words. We’re delighted to hear you received excellent customer service from our team and appreciate you choosing Design 911 for your Porsche parts.
- the Design911 team!
Excellent customer service
Needed replacement sill ends urgently. A call to customer services and the in stock item was shipped immediately. The other was on order and arrived a week later. Only complaint is the price 😉
13 May 2026
Reply from Design911
Hi Alun,
Thank you for your feedback. We’re pleased we could help get your sill ends dispatched quickly and appreciate your patience while the remaining item arrived. We also appreciate your comments regarding pricing and your support.
- the Design911 team!
Possible to deal with a person directly
I have contacted directly and the manager replied quite fast. Not sure abouts parts quality yet
6 May 2026
Reply from Design911
Thank you for your review.
We’re pleased to hear you were able to speak directly with our team and received a quick response from the manager. We hope you’ll be equally happy with the quality of the parts once received, and we appreciate your feedback.
- the Design911 team!
Reply from Design911
Thank you for your review.
We’re delighted to hear you had a great overall experience and truly appreciate your support.
- the Design911 team!
Reply from Design911
Hi Mark,
Thank you for your continued support and kind feedback. We’re pleased to hear you continue to receive a reliable service from us.
- the Design911 team!
Fast delivery.
13 May 2026
Reply from Design911
Thank you for your review.
We’re pleased to hear you were happy with the fast delivery and appreciate your support.
- the Design911 team!
Poor trade service and high prices compared to direct
Incredibly slow customer service for trade, and compared to Porsche direct the prices are noticeably higher unless non OEM parts. Sadly they've made a few mistakes for my order, have continually chased them and not a great outcome, so wouldn't recommend.
20 May 2026
Unprompted review
Reply from Design911
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.
We sincerely apologise for the delays in communication, the mistakes with your order, and the frustration caused by having to continually chase for updates. We understand how disappointing this must have been, particularly as a trade customer.
We also appreciate your comments regarding pricing and understand your concerns when comparing against direct Porsche pricing for OEM parts. Your feedback is important to us and will be reviewed internally as we continue working to improve both our service levels and customer experience.
Please accept our apologies again for the inconvenience caused.
- the Design911 team!
Reply from Design911
Hi Karol,
Thank you for your review. We’re pleased to hear you were happy with our parts selection and quick delivery service.
- the Design911 team!
Quality product delivered on time will…
Quality product delivered on time will use again 100%
5 May 2026
Reply from Design911
Hi Mr Thrussell,
Thank you for your kind feedback. We’re delighted to hear the product arrived on time and met your expectations. We look forward to helping you again in the future.
- the Design911 team!
Outstanding service
Outstanding service. Ordered my brakes in afternoon and delivered to Aberdeen within 24hrs. I don’t normally give feedback but this was impressive.
12 May 2026
Reply from Design911
Hi Stan,
Thank you for taking the time to leave such fantastic feedback.
We’re delighted your brakes arrived in Aberdeen within 24 hours and that the service impressed you. Your support is greatly appreciated.
- the Design911 team!
Great Store with great service.
Design 911 have a massive stock and great stock options. I like the website and the ability to order from the parts diagram. This enabled me to identify the levelling bracket and associated parts for Xeon headlights.
Some of the staff are exceptional. On this occasion Tom really pulled out the stops to help me with my order, when my new membership wouldn’t sync with the website payment page. Greg is also very good, professional and a staple of the team.
12 May 2026
Reply from Design911
Thank you for your detailed and wonderful review.
We’re delighted to hear you found the website and parts diagrams useful for identifying the correct components. We’ll also be sure to pass your kind comments on to Tom and Greg, who will really appreciate the recognition for their support and professionalism.
- the Design911 team!
Effective website
Effective website, easy to find the part. Simple ordering procedure and shipping by DHL, who generally perform well!
Part fitted accurately and quickly.
ALL GOOD, thank you,
12 May 2026
Reply from Design911
Hi David,
Thank you for your great feedback. We’re pleased to hear you found the website easy to use, the ordering process straightforward, and that the part fitted perfectly. We truly appreciate your support.
- the Design911 team!
Top top !!!👍🏽
12 May 2026
Reply from Design911
Thank you for your fantastic review.
We truly appreciate your support and are delighted to hear you were so pleased with the service.
- the Design911 team!
Delivery shouldn't take 5 days
Delivery shouldn't take 5 days.
The filler cap came with a seal fitted, perhaps make it clear in the description, I paid an extra £5 for a seal.
12 May 2026
Reply from Design911
Thank you for your feedback, and we’re sorry to hear the delivery time and product description did not meet your expectations.
We appreciate your comments regarding the filler cap seal and understand your frustration at purchasing an additional seal unnecessarily. We will pass this feedback to our team so the product description can be reviewed and made clearer for future customers.
We also apologise that the delivery took longer than expected and appreciate you taking the time to share your experience with us.
- the Design911 team!
Reply from Design911
Thank you for your feedback.
We’re pleased to hear you were happy with the pricing, quality, and product range available. We also appreciate your comments regarding the delivery time and will take this on board as we continue to improve our service.
- the Design911 team!
Excellent prompt service and a clear…
Excellent prompt service and a clear web site easy to navigate .
11 May 2026
Reply from Design911
Hi Gary,
Thank you for your kind review. We’re delighted to hear you found our service prompt and the website clear and easy to navigate.
- the Design911 team!
The purchases arrived within the…
The purchases arrived within the expected time.
From departure to delivery, everything went very quickly.
12 May 2026
Reply from Design911
Hi Romeu,
Thank you for your feedback. We’re pleased to hear your order arrived within the expected timeframe and that the delivery process was quick and smooth from dispatch to arrival.
- the Design911 team!
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