I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't... See more
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Review summary
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I had a great experience with Design911.com. I recently purchased tires from them, and the whole process was smooth from start to finish. Their responses to my emails were fast, clear, and helpful,... See more
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I called to speak to someone to check stock before I placed order. The guy was very helpful and also assisting with future orders when i'm ready. Then placed order and arrived DHL Next Day, that's s... See more
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More for Information.. ordered some oil for a trip to Scotland Tom said delivery is fast track or what ever they call it, would be with me next day in time for trip. Received message from DHL that del... See more
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Company details
- #38 of 99 best companies in Auto parts shop
- #6 of 15 best companies in Car Body Parts Supplier
- #24 of 60 best companies in Vehicle Parts Shop
- #60 of 133 best companies in Car accessories shop
- #17 of 34 best companies in Car Equipment Accessories Store
Written by the company
Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.
Contact info
51 Tallon Road, Brentwood,, CM13 1TG, Essex, United Kingdom
- +44(0) 208 5008811
- sales@design911.com
- www.design911.com
4.7
Excellent
20K reviews
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Reply from Design911
Hi Mr Drew,
Thank you again for your continued support. We’re delighted to hear you were happy with the swift delivery and great pricing on your latest purchase.
- the Design911 team!
As always great advice over the phone…
As always great advice over the phone and parts arrive next day to my mechanic. Great service and prices for aftermarket parts.
29 July 2025
Reply from Design911
Hi Rus,
Thank you for your fantastic feedback. We’re pleased to hear our team could once again provide helpful advice over the phone and get the parts delivered quickly to your mechanic. Your continued support is greatly appreciated.
- the Design911 team!
Porsche Boxster parts
Friendly knowledgeable staff, quality OEM parts at competitive prices and a fast reliable delivery service
11 May 2026
Reply from Design911
Hi Jas,
Thank you for your kind review. We’re delighted you were happy with our knowledgeable team, competitive pricing, quality OEM parts, and reliable delivery service.
- the Design911 team!
Reply from Design911
Hi Bob,
Thank you for your feedback. We’re pleased to hear you found the ordering process easy and that your delivery and overall service met expectations.
- the Design911 team!
Reply from Design911
Thank you for your review.
We’re delighted to hear you were happy with the fast service and appreciate your support.
- the Design911 team!
Horrible service
You change the price on me after you sold it I ended up paying almost twice as much. I will never do business with you again.
11 May 2026
Reply from Design911
Thank you for your feedback, and we’re very sorry for the frustration caused.
The price increase was related to the size of the part ordered, which affected the shipping costs significantly. We do have a notice on our website advising that oversized items may require additional shipping charges after the order is placed. However, we completely understand how disappointing and unexpected this would have felt from your perspective.
We sincerely apologise for the experience and appreciate you taking the time to share your concerns with us.
- the Design911 team!
Reply from Design911
Thank you for your fantastic feedback.
We’re delighted to hear you were happy with the fast shipping and our wide choice of parts. Your support and kind words are greatly appreciated.
We look forward to helping you again in the future.
- the Design911 team!
Good prices, good service.
Service is great. The part delivered was wrong (due to a mislabeling). Design911 corrected the situation very efficiently.
4 May 2026
Reply from Design911
Thank you for your kind feedback and understanding.
We’re sorry again for the incorrect part supplied due to the mislabeling issue, but we’re very pleased to hear our team was able to resolve the situation quickly and efficiently for you.
We truly appreciate your support and are glad you were happy with both the service and pricing provided.
- the Design911 team!
Satisfied with experience
Order and delivery was very fast and efficient, as well as, In the event of an exchange of goods . Choice and quality.
8 May 2026
Reply from Design911
Thank you for your kind feedback.
We’re delighted to hear you were satisfied with your experience and that you found the ordering, delivery, and exchange process fast and efficient. It’s also great to know you were happy with the choice and quality of the products.
We truly appreciate your support and look forward to helping you again in the future.
- the Design911 team!
I ordered some very low value parts to…
I ordered some very low value parts to repair a damaged indoor opening mechanism for MOT, ordered late one day and delivered the following morning. Great service and a class act. Thankyou !!
8 May 2026
Reply from Design911
Hi Chris,
Thank you for your fantastic feedback. We’re delighted we could get the parts you needed delivered so quickly and help get your repair sorted in time. Your kind comments are greatly appreciated.
- the Design911 team!
Great communications and swift despatch
30 April 2026
Reply from Design911
Hi John,
Thank you for your review. We’re pleased to hear you were happy with the communication and swift dispatch of your order.
- the Design911 team!
Usually i had 0 problems with my order…
Usually i had 0 problems with my order from design 911. This time...the price on the website was not the correct one, i would have expected them to assume the mistake and take the loss as i ordered from there because of the price but, ok... no info from them untill i send a email to ask why no info. They come back to me saying inneed to pay extra, i do no question asked...still i have weeks before i get the item. So ordered with 10 to 15 day delivery, got it in a month and almost a half...and paied more than expected... very and i mean very disappointed!
8 May 2026
Reply from Design911
Thank you for your continued support and for taking the time to share your feedback. We are very sorry to hear about your recent experience.
Please accept our sincere apologies for the incorrect pricing shown on the website, as well as the lack of communication and the delay with your order. We completely understand your disappointment, especially as the order took significantly longer than the original estimated delivery time and resulted in additional unexpected cost to you.
Your feedback is extremely important to us, and we will be reviewing both the pricing issue and our communication process internally to help prevent situations like this in the future. We truly appreciate your patience and your past loyalty to Design 911, and we hope we can provide you with the level of service you would normally expect from us going forward.
- the Design911 team!
Great product really speedy delivery I…
Great product really speedy delivery I will defo use again.
8 May 2026
Reply from Design911
Hi Christian,
Thank you for your kind feedback. We’re delighted you were happy with the product and speedy delivery, and we look forward to helping you again in the future.
- the Design911 team!
Reply from Design911
Thank you for your review.
We’re pleased to hear everything went well and that you had a great experience with us.
- the Design911 team!
Not great customer service
Ordered E-ram kit 5th may and website says 3-7 days delivery in stock
Car dismantled ready for fitting new part.
Chased numerous times to be told different each time!
Yesterday told it was in the warehouse Now being told another 7 days before coming into uk
Still no further forward 9 working days in.
No one bothered to return call as requested three times without chasing again!
Refund request and email sent with no response 😕
Not been great customer service as yet
One unhappy customer nearly 3k down
5 May 2026
Unprompted review
Reply from Design911
Thank you for your feedback, and we are very sorry to hear about your experience.
We completely understand your frustration, especially with the delays, conflicting updates, and lack of communication while your vehicle was already dismantled and awaiting the part. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience and disappointment caused.
Please could you email customerservices@design911.com with your order details so our customer service team can investigate this matter fully and work towards a resolution for you as quickly as possible.
Again, please accept our sincere apologies for the experience you have had.
- the Design911 team!
Reply from Design911
Thank you for your feedback.
We’re delighted to hear you were happy with the super fast shipping and communication throughout your order.
- the Design911 team!
I ordered a rear bumper for a 997.1 GT3…
I ordered a rear bumper for a 997.1 GT3 RS and I received a front bumper instead. Furthermore, the project is urgent; I had to pay customs fees and I already have an appointment with my body shop. I hope Design911 can quickly find a solution because the car is going to the body shop in a week.
1 May 2026
Reply from Design911
Thank you for bringing this to our attention, and we’re very sorry to hear about the incorrect item received.
We completely understand how frustrating this is, especially with the urgency of your project, the customs charges involved, and your upcoming body shop appointment. Please contact our customer service team at customerservices@design911.com with your order details and photos of the item received if you have not already done so, and we will work to resolve this as quickly as possible for you.
We sincerely apologise for the inconvenience caused and appreciate your patience while we put this right.
- the Design911 team!
Reply from Design911
Thank you for your fantastic feedback.
We’re delighted to hear you found us great to deal with and truly appreciate your support. We look forward to helping you again in the future.
- the Design911 team!
Reply from Design911
Hi David,
Thank you for your feedback. We’re delighted to hear you were happy with the quality of the product and the quick delivery service.
- the Design911 team!
Quick delevering and high quallety
28 April 2026
Reply from Design911
Thank you for your review.
We’re pleased to hear you were happy with the fast delivery and product quality. We truly appreciate your support.
- the Design911 team!
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