2 stars: Poor

Delivery not good

Delivery not good; hinges missing; glass not in good condition. At this time, they have said nothing about sending me the parts that are missing. I'm still waiting for a call.

Reply from Displays2go
We are very sorry to hear that parts were missing from your order, Al. This is not the customer experience we strive to deliver, nor is it reflective of who we are as a company. One of our customer care specialists will be following up with you so that we can resolve this. Thank you for bringing this to our attention.
5 stars: Excellent

Exceptional service

This was my first experience ordering display products online for a student organization at my university, and Displays2Go made it so easy! I had a few questions about artwork; they were answered Iin just a few hours which enabled me to complete my order swiftly. I received “heads up” emails letting me know when to expect the deliveries too! I really appreciated that so I could be on the lookout for the packages on my front stoop. The quality of the materials and exceptional service earns 5 stars in my book. This could not have been a smoother transaction and I will definitely recommend Displays2Go to my colleagues.

Reply from Displays2go
Thank you for such a fantastic review, Mary Ann! We appreciate you taking the time to share your story and are thrilled to hear that you had a great experience shopping with us. Your recommendation means so much to us and we hope to have the opportunity to work with you in the future!
4 stars: Great

I purchased this display to mount an…

I purchased this display to mount an echelon reflect 50 mirror as was suggested by PC magazine...I'm not able to mount it because of a lack of screws in the AV200 display on wheels...I'm stuck right now and I really choose this model on wheels to move about,,its about a $458.00 item ...maybe you can help me...Christmas gift for Granddaughter... any help would greatly be appreciated..Thank You Be Well..

Reply from Displays2go
Linda, we are so sorry to hear that you are having some trouble with the mounting hardware. One of our customer care specialists will be reaching out to you so that we can assist and make this right. Thank you for bringing this to our attention!
5 stars: Excellent

my Photo Stands were perfect for what I needed

I got these cute heart photo stands pretty quick. they were perfect for what I need to spread some holiday cheer to my Elderly Besties! I actually made some card stock Note Cards and used the displays to remind them they are loved. They all stood perfectly with the Notes attached to them!
thanks ... great price too!

Reply from Displays2go
We are so happy to hear that your stands worked perfectly for you, Janine. Thank you for leaving us a review!
5 stars: Excellent

Super fast shipping

Super fast shipping, impressed with the quality of the display.

Reply from Displays2go
We are glad to hear that you are happy with your order, Matt. Thank you for leaving us a review.
4 stars: Great

Items received on time and as…

Items received on time and as described. Would buy again!

Reply from Displays2go
We are glad to hear that you are happy with your order, Lisa. Thank you for leaving us a review.
5 stars: Excellent
Reply from Displays2go
We are thrilled to hear that you are happy with your order, Phil! Thank you for leaving us a review.
2 stars: Poor

Their return process is worry causing

Their return process is very un-transparent; I followed the directions online and I shipped my item back to them, and the item got to them and was delivered, but I still haven’t gotten any email confirmation or any communication at all that assures me that my return is coming to me, so now I have to call them and figure out what the heck is going on because they can’t just communicate like a good company. Overall bad customer service.

Reply from Displays2go
We are very sorry to hear that you are having this experience, Tim. We understand your frustration as this is not the shopping experience we strive for. We would like the opportunity to turn this around. Our customer care team will reach out to make this right as soon as our offices reopen on Monday.
5 stars: Excellent

Top Notch Company

I wish all companies had the quality of product that Displays2go has. As great as the quality is the customer service is even better. I had an issue that was my mistake and they did everything but personally come to my home to deliver the item I re-ordered in the right size.

Reply from Displays2go
We are glad to hear that you had a great experience shopping with us, Linda. Thank you for leaving us a review.
4 stars: Great

My order from this shop was just a…

My order from this shop was just a tablet holder. Nevertheless, I am very satisfied with the transaction. I liked the quality and the shipment was made faster as compared to others.

Reply from Displays2go
We are glad to hear that you are happy with your order, Sharon. Thank you for leaving us a review.
4 stars: Great

This item is just what I needed

This item is just what I needed. It allows me no hands freedom. I use an app on my iPad to communicate orally. So far it has proven to be sturdy and manageable . Well done.

Reply from Displays2go
We are glad to hear that you are happy with your order, Robert. Thank you for leaving us a review.
5 stars: Excellent

Fast and well priced

My large poster frame arrived quickly, without damage and is perfect for my project. Thanks D2G!

Reply from Displays2go
We are glad to hear that you are happy with your order, Julie. Thank you for leaving us a review.
5 stars: Excellent

Really beautiful high quality piece

Really beautiful high quality piece

It’s therefore heavy, so not easily wall mounted, best on a stable foundation or floor

Its perfect for showcasing our memorabilia

Reply from Displays2go
We are glad to hear that you are happy with your order, John. Thank you for leaving us a great review.
4 stars: Great

Great Display system!

I love the way this display set can collapse down to a very compact and manageable footprint. I would suggest in future to ensure that contact phone numbers are passed along to all delivery providers. With the change over in logistics, the delivery timing and updates were unclear, and the last delivery entity did not have my contact number.

Reply from Displays2go
Thank you for sharing this feedback with us. We will be sure to share this experience with our team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.
5 stars: Excellent

It looks good however I think the…

It looks good however I think the instructions could be better .
Had some problems getting it put together.

Reply from Displays2go
We appreciate your feedback, Frank. We will be sure to share this with our product team for improvements. Thank you for taking the time to leave us a review.
5 stars: Excellent

Outdoor poster frames

I needed to hang two pieces of artwork in my detached garage (Northeast). Found these 2 Outdoor Poster frames. Very satisfied with the quality and design. Competitive pricing and reasonable shipping.

Reply from Displays2go
We are thrilled to hear that you are happy with your order, Mike. Thank you for leaving us a review.
1 star: Bad

Customer service MIA

Ordered two dispenser stations for one of our construction sites - shipment delays and communication with customer service were frustrating and disappointing - however, once I finally received my order and put the first one together, I was temporarily satisfied. It's a bright colored, sturdy display that stands out and would look great in any of our venues - construction sites/restaurants/hotels. They add a splash of color to the bleak looking dispensers you see everywhere nowadays, and you can even do up your own logo/wording on them. BUT...I opened the next box and discovered that it can't be used, as the tape they include to assemble it is all over the top/presentation area. I contacted customer service right away and I have yet to receive a response. It's been a week. This first experience left me feeling buyer beware-y.

Reply from Displays2go
We are sorry to hear that you had a difficult experience shopping with us, Linda. Our team has been receiving a large number of chats and emails and this has led to a delay in our response time. We would like to turn this experience around. Our customer care team will reach out to make this right.
5 stars: Excellent

Your product and communications were…

Your product and communications were superb and i definitely will be ordering again as events and family occasions warrant.

Reply from Displays2go
We are glad to hear that you are happy with your order, Lee. Thank you for leaving us a review.
5 stars: Excellent

The display might be a bit bigger than…

The display might be a bit bigger than what I anticipated but its amazing.

Reply from Displays2go
We are thrilled to hear that you are happy with your display! Thank you for leaving us a review.
5 stars: Excellent

Perfect for our soon to be restarted…

Perfect for our soon to be restarted coffee hour after worship (with social distancing of course).

Perfect for cleanup and sanitizing.

Reply from Displays2go
We are glad to hear that you are happy with your order, Wally. Thank you for leaving us a review.