When we experienced an issue with our meter, I contacted Chris. Despite being on the other side of the world, he responded very quickly and called me back. He talked me through a series of possibl... See more
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After fitting new flow meters and readers to our AD plant, we didn't get the results we expected... It had to be the meters ---- Well, it wasn't. Chris expertly guided us through a number of scenarios... See more
Company replied
Provided new meters very quickly. Alas, the first one was incorrect, but replacement dealt with efficiently. Also helpful in dealing with an OFGEM issue.
Company replied
I visited DMS recently for an update on heat meters and their associated technology. Chris spent around three hours bringing me fully up to speed. He was extremely knowledgeable and shared a great de... See more
Company replied
Company details
Information provided by various external sources
DMS are an independent supplier of metering and control solutions, principally operating within the Building Services, District Heating and Renewables market sectors, with a proven track record for excellent customer service and support spanning over 15 years. Centrally located near Nottingham, DMS support a Nationwide supply service, with a comprehensive customer capability that is second to none; including onsite technical support, training and commissioning. Our business ethos is to be selective is supplying only high quality, market leading products and services; a number of which are exclusive to DMS within the UK. All our products and services are backed up by an experienced technical sales team, who will ensure that your enquiry is responded to the same day wherever possible. Fast and efficient “ex-stock” availability is offered on most of the products we supply so you can order with confidence knowing your goods will be there next day.
Contact info
X-Cel House, Crysalis Way,, NG16 3RY, nottingham, United Kingdom
- 01773 534555
- sales@dmsltd.com
- www.dmsltd.com
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A great company with a great team who…
A great company with a great team who are all skilled in their own area. Quality service and products.

Reply from DMS Metering Solutions
Courtney @ DMS
I've dealt with Courtney for while now, she is professional and always pleasant.

Reply from DMS Metering Solutions
Over & beyond any expectation - fantastic technical support
I have been trying to find a company for the past 4 years who could help with a heat meter download issue. Having tried many other routes, I contacted DMS and Technical Manager Chris (Bishop) nailed the issue, and talked me through a solution with patience, knowledge and clarity. It now works so I can report one very very happy management company and group of residents. Many thanks Chris!

Reply from DMS Metering Solutions

Reply from DMS Metering Solutions
Quick return of prices
Quick return of prices, good value and fast delivery

Reply from DMS Metering Solutions
Will use again
From starting an enquiry , right through to putting on an order - been excellant and very helpful

Reply from DMS Metering Solutions
I've recently changed to DMS as our…
I've recently changed to DMS as our preferred supplier of water meters due their highly competitive prices and exemplary customer service

Reply from DMS Metering Solutions
I am very happy with the service that I…
I am very happy with the service that I received, within 1 hour of requesting my quotation I had received it with all datasheets and information I needed. I would highly recommend!

Reply from DMS Metering Solutions
Customer Service second to none
The customer service we always receive from the staff at DMS is exemplary. Chris and Deena in particular always go the extra mile nothing is too much trouble and they will always work with us not against us to ensure a fantastic customer experience for our customers also :-) many thanks to DMS for everything

Reply from DMS Metering Solutions
Excellent Customer Service
Excellent Customer Service
Well what can i say other than every time i have dealt with DMS Metering they have always been very helpful. All the team are very friendly and helpful. Lucy always wants to keep you updated on the latest information and invites you to all the seminars that she feels will be most helpful to you and your company.
Thanks for all your help and keep up the good work!!

Reply from DMS Metering Solutions
Knowledgeable and always willing to help
Knowledgeable and always willing to help. Good and clear communicator.

Reply from DMS Metering Solutions
Very knowledgeable organisation
Very knowledgeable organisation, open honest discussions are encouraged that leads to a mutual benefit for both organisations

Reply from DMS Metering Solutions
Excellent Service
We have been working with DMS for over 6 months now and have received a very good service so far. The quality of the products, delivery and communication have all very excellent standard.

Reply from DMS Metering Solutions
Quick Reliable, Correct
Quick reliable service, all delivered on time and correct.

Reply from DMS Metering Solutions
Great company to work with
Great company to work with quick, responsive and informative. Never been let down.

Reply from DMS Metering Solutions
As a key supplier for our metering…
As a key supplier for our metering packages DMS have always been reliable and professional. Their aftersales when any issues crop up ( which is rare) is always prompt and satisfactory. High quality product with the back up you want
Highly Recommend.
Max Halliwell
Great Experience
My experiences with DMS have always been very positive. From receiving initial quotes to installing their products I have always had great support from the team.
Excellent Customer Service. Extremely helpful Technical Dept' too
After an error with the wrong meter DMS replaced the unit without quibble. Astonishingly good service and living proof, smaller British companies can blow the Global players out of the water with excellent Customer Service. Extremely helpful Technical Dept' too.
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