We've been dealing with Liam at Energy Advice Line for over ten years. He's great to deal with, as are all other staff that we've spoken to. We've always been happy with the competitive prices and dif... See more
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I have used them for several years for my business energy, and a recent poor gas installation experience by a third (and I think there was a fourth) party has been handled professionally by Liam @ EAL... See more
I have used Energy Advise Line for a number of years for our business energy. I have always found them approachable and they don't have a 'pushy' or 'hard sales' approach. They give a number of option... See more
Company replied
Hi we have moved a few Utility Suppliers around a few different towns and Matt McAdam has been so helpful and supportive through this process. He has taken the majority of the stress out of it for... See more
Company details
Written by the company
Using the Energy Advice Line to change your business electricity or business gas supplier is free and simple, enabling you to search the market for the lowest prices at the click of a button. With our new price comparison engine, all you need is your businesses postcode to get prices and find you the best deal from our comprehensive panel of energy suppliers. The comparison process is easy. You can make a well informed and confident decision online but our team of energy advisors are available via online chat or telephone to help you at any stage if you need it. We are all about putting our customer in control so they are confident in making the right decision. One of the best ways to save your company money is by shopping around for the best available prices before your fixed-term contract is due to expire. The energy regulator OFGEM has investigated the prices and has found that businesses that use a reputable price comparison website like the Energy Advice Line to compare their commercial energy prices are more likely to have lower bills than those who stay with the same supplier year after year.
Written by the company
Contact info
Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, United Kingdom
- 01202 025 399
- customer.service@energyadviceline.org.uk
- www.energyadviceline.org.uk
5.0
Excellent
979 reviews
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Great service
Great service. Always providing the best deals and very friendly team. Shout out to Pedro for being very responsive and helpful throughout the process.
2 April 2025
Reply from Energy Advice Line Limited
Hi Kiran,
Thank you for the great review!
Pedro is delighted with the feedback and really happy that he could help you find the best deals for your gas and electricity contracts.
We look forward to speaking with you again as you approach the end of your contracts but please don't hesitate to contact the team at EAL if you need any further information or advice in the meantime.
Best Regards,
Pedro and the EAL Team
Very knowledgeable and responsive!
Pedro & Liam have always helped provide our clients with the best rates for their utilities. Both are proactive and responsive and clearly very knowledgeable about their industry. Always willing to help with queries and advice.
9 April 2025
Reply from Energy Advice Line Limited
Hi Ed,
Thank you for the great review!
Pedro and Liam will be delighted with the feedback and really happy that they could help you and your clients find the best option for their utility contracts.
We look forward to helping you again in the future but please don't hesitate to contact the team at EAL if you need any further information or advice in the meantime.
Best Regards,
Pedro, Liam and the EAL Team
used five or six times now for the…
used five or six times now for the business electric contracts, thumbs up from me!
3 April 2025
Reply from Energy Advice Line Limited
Hi Leigh,
Thank you for the fantastic review and your loyalty over the last few years.
We look forward to helping you again in the future but please don't hesitate to contact Liam and the team at EAL if you need any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Always an efficient and friendly…
Always an efficient and friendly service. Thank you!
2 April 2025
Unprompted review
Reply from Energy Advice Line Limited
Hi Mark,
A big thank you for the fantastic feedback!
Liam and the team try to make the comparison process quick, simple and as efficient as possible so you can get on with the day job.
We really do appreciate feedback on our service as this means a lot to the team here.
We look forward to speaking with you on renewal but please don't hesitate to come back to Liam or the team at EAL if you require any information in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi Peter,
Thank you for the great feedback!
We do our upmost to offer the best rates available from supplier partners and have focussed on bringing these together in a platform that allows our customers to compare all of the options available really quickly.
We look forward to speaking with you on renewal but please don't hesitate to come back to Liam or the team at EAL if you require any information in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi David,
Thank you for the great feedback!
Liam and his team are available at any stage if you need any further information or advice.
If we don't hear from you in the meantime, we look forward to speaking with you again on approach to your renewal.
Best Regards,
Liam and the EAL Team
Helpful for Energy Contracts
Always helpful and easy to contact - and it's a delight to be able to talk with a real person and not have to battle with webchat!
3 March 2025
Reply from Energy Advice Line Limited
Hi Maddy,
Thank you for the great feedback!
Although we are supported with online tools to make the process as seamless as possible, the key to any business transaction is great communication and being able to have a conversation at any stage.
As you know, Liam and his team are available at any time to answer any questions throughout the process.
We look forward to speaking with you on renewal but please don't hesitate to come back to us if you require any information in the meantime.
Best Regards,
Liam and the EAL Team
Great experience all round
Very thorough, experienced and excellent communication throughout process
6 March 2025
Reply from Energy Advice Line Limited
Hi Chris,
Thank you for the great feedback!
It means a lot to receive such positive feedback as communication is the key ingredient to swapping supplier.
Liam and his team are always available to answer any questions during the switch and throughout the contract duration.
We look forward to speaking with you on renewal but please don't hesitate to come back to us if you require any information in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Thank you for the great review Guy!
Liam and the team has been helping you compare the market for a few years and it's fantastic to get great feedback.
We look forward to speaking with you on renewal but please don't hesitate to come back to us if you require any information in the meantime.
Best Regards,
Liam and the EAL Team
All the information, No pressure
All the information I needed with no pressure tactics.
18 February 2025
Reply from Energy Advice Line Limited
Thank you for the great review Robert!
Your review sums up exactly how we operate as a price comparison service.
Key to what we do is providing our customer with all the information on screen in a format that allows for a well informed and confident decision to be made and importantly in their own time.
We look forward to speaking with you on renewal but please don't hesitate to come back to us if you require any information in the meantime.
Best Regards,
The EAL Team
Energy Advice Line always makes renewal…
Energy Advice Line always makes renewal easy, providing numerous quotes to choose from. It then gets even easier! Once you've chosen, signing documents with esignatures takes seconds and it's all done!
Thanks Energy Advice Line
19 February 2025
Reply from Energy Advice Line Limited
Thank you for the great feedback Jackie!
We have worked to try and make the quotation and sign up process as quick as possible so you can get back to running your business.
Feedback like this makes a massive difference and confirms that we are on the right track to simplify business utility price comparison and switching.
We look forward to speaking with you on renewal but please don't hesitate to come back to us if you require any information in the meantime.
Best Regards,
The EAL Team
Energy Advice Line are very helpful
Energy Advice Line are very helpful, quick to respond and found me a very good price.
6 February 2025
Reply from Energy Advice Line Limited
Hi Nick,
Thank you for the fantastic review.
You submitted your first enquiry to us 15 years ago and we thank you very much for using our service to help compare the business energy market ever since.
We look forward to helping you again on renewal but please don't hesitate to come back to Pedro or any of the team at EAL if you require any further information or advice in the meantime.
Best Regards,
Pedro and the EAL Team
Reply from Energy Advice Line Limited
Hi Derrick,
Thank you for the fantastic review.
We must thank you for using our service for the last 13 years, it is very much appreciated.
Liam and the team work really hard to make sure that your requirements are met and that you do what's best for your business.
We look forward to helping you again on renewal but please don't hesitate to come back to Liam or any of the team at EAL if you require any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Hi Martin,
Thank you for the fantastic review.
We can see that we have been helping you compare the market for 11 years now and we thank you for your custom during this time.
The process of getting the best price for your gas or electricity supply should not be time consuming or complicated. Together with the team of advisors, we have worked hard to integrate software into this process to make it as efficient as possible.
We look forward to helping you again on renewal but please don't hesitate to come back to Liam or any of the team at EAL if you require any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
always helpful and finds a good deal
20 January 2025
Reply from Energy Advice Line Limited
Hi Christopher,
Thank you for the great review.
We can see that we have been helping you compare the market and find the best possible deal since 2017.
Although the energy price crisis in 2021 has made if more and more difficult to find the cheapest price we do our best to make the comparison process as quick and easy as possible so you can get on with running your business.
We look forward to helping you again on renewal but please don't hesitate to come back to Liam or any of the team at EAL if you require any further information or advice in the meantime.
Best Regards,
Liam and the EAL Team
Always helpful
Always helpful, very quick and easy to get the best deal and quick to respond to anything.
9 January 2025
Reply from Energy Advice Line Limited
Hi Adam,
Thank you for the fantastic review.
We do our best to make the comparison process as quick and informative as possible so you can make the best possible decision for your business given that energy bills now account for a significant portion of outgoings.
Everything we do whether its over the phone, via online chat or with our web-quoting tools is focused on making it the best possible experience for our customers.
Please don't hesitate to come back to Liam or any of the team at EAL if you require any further information or advice.
Best Regards,
Liam and the EAL Team
Preemptive and money saving.
9 January 2025
Reply from Energy Advice Line Limited
Hi Stephen,
Thank you for the fantastic review.
The wholesale market continues to be a source of price volatility which can sometimes mean that customers have to react quickly to secure the best contract for their business.
Pedro and the team work really hard to make the comparison and contracting process as simple and as quick as possible so you can get on with running your business.
We look forward to speaking with you again on renewal but please don’t hesitate to come back to Pedro or the EAL team at any stage if you need any further information or advice in the meantime.
Best Regards,
Pedro and the EAL Team
Energy Advice Line recommended
Energy Advice Line provides the facility to receive regular emails detailing the weekly wholesale price of gas and electricity, helping you to decide when to switch.
Their account manager provided comprehensive comparisons of energy prices and he always replied to emails promptly. Unlike many energy brokers I have had the misfortune to deal with, he was not 'pushy' at all.
They helped me to get the lowest deals of any energy broker. Thanks.
27 November 2024
Reply from Energy Advice Line Limited
Hi Kevin,
Thank you for taking the time to write such a great review!
We are really pleased the weekly wholesale price tracker email allowed you to make the best possible decision on when to compare the market and switch.
In what can be a very volatile and difficult industry to do what's best for your business, we are really happy that you used Energy Advice Line to help you.
Please feel free to contact us at any point if you need any further information or advice and we very much look forward to speaking with you again on approach to your renewal date.
Best Regards,
Pedro and the EAL Team
The transition appears to have gone…
The transition appears to have gone smoothly from BG Lite to BG but they seem confused themselves between the two. Time will tell !
20 November 2024
Reply from Energy Advice Line Limited
We are delighted the supplier switch went well Jon.
We are here to help with any issues should they arise between the two suppliers. Please don't hesitate to contact the team at EAL at any stage.
If we don't here from your before, we look forward to speaking with you again on approach to your renewal date.
Best Regards,
Liam and the EAL Team
Reply from Energy Advice Line Limited
Thank you for the great review Ashfaq!
You have summed up everything that the team at EAL is doing its best to achieve.
We are constantly trying to make the comparison process as quick and easy as possible so you can confidently access competitive prices from a large panel of suppliers and switch in confidence.
We look forward to speaking with you again on approach to your renewal date but please don’t hesitate to contact us at any point if you need any further information or advice in the meantime.
Best Regards,
The EAL Team
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