5 stars: Excellent

Great service!

Emma provided a good explanation of what was to be included as part of our new purchase and the contract surrounding it. She was efficient and timely in following up with everything. We are looking forward to getting out new machine!

Reply from FP Mailing
Hi Andy,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you had a nice weekend,

FPSupport
5 stars: Excellent

Highly Recommended

Emma explained everything very clearly and nothing was hidden regarding costs or outcomes. Very professional service and I would highly recommend FP Mailing to any business person looking for a first class service.

Reply from FP Mailing
Hi Christopher,

Thank you for taking the time to leave us a review, we appreciate your positive feedback and recomendation.

Please do not hesitate to contact us if you have any future questions.

Hope you had a nice weekend,

FPSupport
5 stars: Excellent

Emma was lovely and provided a great…

Emma was lovely and provided a great and speedy service. She was patient with me when responding to all the details required.

Cheap prices too

Reply from FP Mailing
Hi Heather,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you had a nice weekend,

FPSupport
5 stars: Excellent

Lewis was very friendly and helpful

Lewis was very friendly and helpful. He gave me all the information I needed and called on a regular basis to see where we were with the order but was not intrusive.

Reply from FP Mailing
Hi Julie,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you had a nice weekend,

FPSupport
5 stars: Excellent

Very good pricing and easy to contact.

Very good pricing and easy to contact.

Reply from FP Mailing
Hi Janice,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you had a nice weekend,

FPSupport
5 stars: Excellent

Excellent Service

Ashley provided an excellent service and was extremely knowledgeable - thank you for your assistance.

Reply from FP Mailing
Hi Vanessa,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a lovely weekend,

FPSupport
5 stars: Excellent

Excellent customer service

Excellent customer service, took the time to talk me through everything and answer a few questions that I had, was very helpful, much appreciated! Thanks Lewis,

Reply from FP Mailing
Hi Danny,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a lovely weekend,

FPSupport
4 stars: Great

Postig letters - when and where!

When do i need to post letters & where
The advice that i received when i was called back was really useful and thorough. Would have been useful to receive the advice earlier in the day though as i had already done what i needed to do by the time the call came through. Found out i can use a pre-paid return facility for clients and re-date any letters no posted on the previous day!

Reply from FP Mailing
Hi Tracy,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a lovely weekend,

FPSupport
5 stars: Excellent

Thank you Aaron

Thank you Aaron

Reply from FP Mailing
Hi there,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a lovely weekend,

FPSupport
5 stars: Excellent

Great service!

Excellent service from a very efficient and friendly member of staff. Thank you Ellie!

Reply from FP Mailing
Hi Jane,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a lovely weekend,

FPSupport
5 stars: Excellent

Very Efficient Service Received

Very Efficient Service Received
Thank you Ellie

Reply from FP Mailing
Hi Ellie,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Please do not hesitate to contact us if you have any future questions.

FPSupport
5 stars: Excellent

I've used FP Mailing for some time now…

I've used FP Mailing for some time now and they have always been excellent

Courteous and the service is first class (no pun intended)

Reply from FP Mailing
Hi there,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Loving the pun!

FPSupport
5 stars: Excellent

BRILLIANT!!!

BRILLIANT!!!

Great technical help and could not have been a better experience,

Reply from FP Mailing
Hi Jon,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

FPSupport
4 stars: Great

helpful

although they couldn't sort out our problem (as it turned out to be a connectivity issue, our end) they were still very helpful and went through things to try and help first of all.

Reply from FP Mailing
Hi Jessica,

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Please do not hesitate to contact us if you have any future questions.

FPSupport
5 stars: Excellent

Fantastic experience

Fantastic experience, the best customer service I have experienced in a long time.
thank you so much Nicola

Reply from FP Mailing
Hi Maria,

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Please do not hesitate to contact us if you have any future questions.

FPSupport
5 stars: Excellent

I was recommended your product and…

I was recommended your product and decided to contact you. Lewis was professional, polite and very helpful. "Say hello to your new customer". Thanks

Reply from FP Mailing
Hi Karen,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Thank you also for choosing FP as your franking provider, we hope you enjoy your new machine.

Please do not hesitate to contact us if you have any future questions.

FPSupport
5 stars: Excellent

Sarah Read on the helpdesk was superb…

Sarah Read on the helpdesk was superb in helping me change machines and talked me through all the steps needed to ensure it all ran smoothly.

Reply from FP Mailing
Hi Keith,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

FPSupport
5 stars: Excellent

Just in Time

We ordered a new franking machine following an on site demonstration. Having always been a Pitney Bowes customer I was a little nervous about the change but I needn’t have been.

Installed and operating on the date agreed and just in time for the old devices lease ending. Works well, easy to use and great communication throughout.

Highly recommend this supplier.

Reply from FP Mailing
Hi Glenn,

Thank you for taking the time to leave us a review, we appreciate your positive feedback and recommendation.

We are pleased to hear that you are enjoying the service provided by FP.

We hope that you enjoyed the bank holiday weekend.

FPSupport
FP Mailing reported this review for breach of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
FP Mailing's reason for reporting
This review belongs to FP Mailing Solutions (USA) and not FP Mailing (UK)
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5 stars: Excellent

Printing issue

Spoke to Sarah who was very helpful and sorted our problem

Reply from FP Mailing
Hi there,

Thank you for taking the time to leave us a review, we appreciate your positive feedback.

Please do not hesitate to contact us if you have any future questions.

Hope you have a good weekend,

FPSupport