Giglio.com is rated "Excellent" with 4.8 / 5 on Trustpilot

Great price ..

Great price ... great product... fast shipping... very happy will do business with them again

Package came very promptly

Package came very promptly. Handbag was gorgeous!

Fast shipping and so happy with the…

Fast shipping and so happy with the products as well. Will definitely shop again.

Return a nightmare, still no reply from them

I ordered a package to Hong Kong and later requested for a return. The return procedure stated someone will pick it up and provide the waybill. It has been a week and no one has come. I have sent Giglio customer service four emails and received no reply apart from two automated messages stating IT issues.

Purchase from Giglio

Kept me up-to-date with shipping updates, and arrive on the day they said it would.

Fast, authentic

My bag came within a week. I love how it came with the original Valentino box and dust bag.

Everythin’ is Ok except the shipping…

Everythin’ is Ok except the shipping time. (Over 500€ shipping is free)
Everytime I have to write a mail to customercare with the question “When will you ship my parcel?” and after that they ship it immediately. ))) usually I receive my package after 10 days from my purchase day. I think you can ship it faster ;)
Sincerely, your constant customer.

FANTASTIC!

FANTASTIC!

I highly recommend Giglio.com; the items are brand new, in their original packaging, untouched, and the shipping is insanely fast!

WAITING FOR REFUND!!!!!!

I am still waiting for a refund for the Versace pumps I sent back over a month ago. Also no one has ever corresponded to any of my emails.

Reply from Giglio.com

Dear Enid,
it seems we have not yet received your return.
Can you please provide any tracking number of your parcel so we can check the shipping status?
About the email we sent you, can you please check your spam folder?
Our Customer Care will try to contact you again within next few hours.
Thank you. Best regards,

[Update December 19, 4:26 PM]
Dear Enid,
as per tracking information of the courier you choose for your return, the packages was shipped November 26, 2019, 1:22 pm.
Right now, your package is still held by Italian Custom for clearing formalities.
We will promptly inform you, and processl your refund, once the package will get our warehouse.
Thank you very much. Best regards,

First time purchaser

First time purchaser

This is my first time ordering clothes from this website. I was a bit concerned since this is an international purchase. The purchase process is smooth and I got the clothes I like on time. I will buy more from this website again.

Awesome fast service and delivery

Perfect!

Perfect!Thank you very much….

Love my jacket

Great, will order again With Giglio

worth the risk!

Was hesitant at first ordering my first product overseas but the process was well worth it!..order shipped after a day & arrived in less than 5 business days..coming from Italy to America you won’t find faster shipping..definitely will buy again from this company!

Giglio.com Reviews

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