5 stars: Excellent

Fun 10YO birthday party

We really enjoyed the Go Ape Party for my daughter’s 10th birthday. The picnic area worked well and booking was straightforward. I would recommend Go Ape as a fun party when lockdown is over. We used the Leeds Castle venue. Access was easy and there was plenty of parking. Toilets are a bit of walk, so reminders are needed for young children!

1 star: Bad

Heartless

Their covid19 policy is purely based on greed. Urge others to take action. This has to be a PR disaster in the waiting for them, and deservedly so.

5 stars: Excellent

Superb experience

Superb experience. Age-defying entertainment for the whole family. Been going for years and will continue to do so. A++

5 stars: Excellent

High!!

High!!! Although I checked it as more than expected!! It was a greart idea for a bday present, lots of fun, scary but safe, very cordial staff and clean clean amenities. Thanks

5 stars: Excellent

Excellent fun for all the family

Excellent fun for all the family, with amazing staff to help little ones when needed.

5 stars: Excellent
5 stars: Excellent

The Nets

My son celebrated his 11th birthday here with his friends a week before the lockdown, so glad we got to do this before the restrictions as his Go Ape party was cancelled last year due to the storms! Very friendly and helpful staff.

5 stars: Excellent

Absolutely Fantastic!!

Absolutely fantastic experience from start to finish. It was a special treat for my daughter's birthday and she loved it. She didn't want to get off and would have stayed on all day.
Can say enough about how lovely the staff were, supportive and encouraging the whole time.
Highly recommend.

5 stars: Excellent

Perfect day out

Was a great day, super safe and fun.

5 stars: Excellent

The Battersea Go Ape is a fantastic…

The Battersea Go Ape is a fantastic place, exceptional staff, great fun, healthy, in the open air. The kids absolutely loved themselves, thank you for making it so special for them!

1 star: Bad

Shocking refusal to refund on venue closure

They have closed all their venues due to coronavirus, but are refusing to refund bookings already made and payment taken for. This is contrary to consumer law. I booked a birthday party for my Son, which will be useless when they reopen. They are trying to say it is a postponement rather than a cancellation, but that can only be by mutual agreement. This is important because their own Terms & Conditions state they must refund if they cancel. They're only thinking about their greedy selves and not their customers. I am someone who has spent hundreds of Pounds at this venue with several birthday parties and other visits. I will not be booking this venue ever again and will pursue a refund via my credit card company.

1 star: Bad

Refusing to give a refund

Refusing to give a refund, even though at the time of booking it stated the only reason a refund is not given is if a discount was used and it was not but still no refund, offered to hold the booking but that's of little to no use to me,even tried telling me it's a small team but with more than 30 sites and a revenue of millions I fail to see they're a small team now ignoring emails from me. Wont ever book or use go ape for anything ever again

5 stars: Excellent

Very well organised and everyone had a…

Very well organised and everyone had a good time

5 stars: Excellent

Excellent staff and facilities

Excellent staff and facilities. What ndetful Itskian next door too

5 stars: Excellent

A great family experience that everyone…

A great family experience that everyone enjoyed - itching to do it again.

5 stars: Excellent

Thank you for a tremendous experience…

Thank you for a tremendous experience fully enjoyed this but struggled on the net ones with being small in height reaching up and pushing up with legs to try and get on the platform so I needed assistance much to my annoyance. Thanks

5 stars: Excellent

Even for oldies!

Even being of an older age group we thought we would give Go Ape a go..... staff were exceptionally helpful, clear and friendly.
Thought I was going to chicken out, but managed to get over my fear of hights to enjoy going round 4 times!!

5 stars: Excellent

Monkeying around

Great staff, lots of fun sections.

5 stars: Excellent

My hubby and my 2 boys had a awesome…

My hubby and my 2 boys had a awesome time at go ape on Saturday. We will definitely be back.

1 star: Bad

Refused to give refund on a…

Refused to give refund on a cancellation even though all the criteria of their terms and conditions were met.