I've recently left Hubspot and moved to High Level to run our ever growing pet care company, blown away by the attention to detail that their help desk give you when you have a set up query, or repeat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I want to specifically recognize Jhoanne M. from the GHL support team. I came in with a frustrating situation — an unresolved SMTP issue across two sub-accounts that had gone through multiple interact... See more
Company replied
I want to give a huge thank you to Nika at GoHighLevel Customer Support for providing some of the best customer service I’ve experienced in a very long time. I had spent over an hour resea... See more
Company replied
I really liked it. The on-boarding call helped a lot to understand how GHL worked i can say right now how good it will be, but i had test hubspot and CLose and nothing was like i wanted and the co... See more
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Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
14K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very smart
Very smart. Very helpful. Ashwin was very knowledgable and exceeded my expectations.
6 May 2026
Unprompted review
Reply from HighLevel
Thank you for the feedback. We’re happy Ashwin exceeded your expectations and was able to provide knowledgeable support.
Had a great Q/A call with Gurvinder who…
Had a great Q/A call with Gurvinder who helped explain some features about how to us AI feature to clone an existing website I have to use in GHL.
6 May 2026
Unprompted review
Reply from HighLevel
Thank you for sharing your experience. We’re glad to hear Gurvinder was able to walk you through the AI features and help clarify how to use them for your website use case in GoHighLevel.
I just to thank Ajay Rawat for…
I just to thank Ajay Rawat for outstanding work, he is very knowleagable and can listen to the problem. He assisted me when i was frutratted not being able to work for over 24 hours due to not being able to login. He is patinet and result driven and a pleasure to assist. Thanks to Ajay.
6 May 2026
Unprompted review
Reply from HighLevel
Thank you for sharing this feedback. We’re really glad Ajay was able to step in and help resolve your login issue after a frustrating experience. We’ll be sure to pass your kind words along to him.
Best Account Manager Ever!3
Just Got Off My Call With Pramodh R. Needless To Say It Was An Excellent Call.
I Didn't Feel "Rushed"!
He Answered & Illustrated ALL The Questions I Had Regarding High Level.
He Also Was Able To Advise Me On The AI Features That Would Greatly Improve My Business.
Thanks To Pramodh I Look Forward To Staying With High Level And Increasing My Business and Business Services.
Thanks Again Pramodh For Being Such An Excellent Account Manager!3
Chris W.
ncsprealty
6 May 2026
Unprompted review
Reply from HighLevel
We appreciate the great feedback. It’s awesome to hear Pramodh took the time to walk you through everything clearly and help you explore ways to grow your business with HighLevel.
Rajeshrahul is a fantastic tech person
Rajeshrahul is a fantastic tech person. I would give him a raise............. Great and enjoyed working with him. Thanks,
6 May 2026
Unprompted review
Reply from HighLevel
Thanks for taking the time to share this. We’re glad Rajeshrahul was able to provide a smooth and helpful support experience for you.
Raghunath Chandrasekarannath was very helpful!
Raghunath Chandrasekaran was very helpful! Helped me resolve domain and email set up issues. Thank you!
6 May 2026
Unprompted review
Reply from HighLevel
Thank you for the review. We’re happy Raghunath was able to quickly help you resolve your domain and email setup issues.
Vicky was great help
6 May 2026
Unprompted review
Reply from HighLevel
Appreciate you sharing this—glad Vicky was able to help you out.
Siddharth was very helpful and detailed…
Siddharth was very helpful and detailed in explaining how gohighlevel can benefit my business explained each aspect in detail answered all my questions and cleared all the doubts. Apart from the business side of things i enjoyed my conversation with him too and thats how customer support should be.
6 May 2026
Unprompted review
Reply from HighLevel
Thank you for the thoughtful feedback. We’re glad Siddharth was able to clearly explain everything and support you through your questions.
Shaleen was incredibly helpful and got…
Shaleen was incredibly helpful and got back to me ASAP. Solved the issue with total professionalism and a great attitude. This is the gold standard for support. Thanks again!
6 May 2026
Unprompted review
Reply from HighLevel
We appreciate you sharing this experience. Happy to hear Shaleen was able to resolve your issue quickly and professionally.
Lalit was pleasant and the issue was…
Lalit was pleasant and the issue was understood and taken care of in a timely manner.
5 May 2026
Unprompted review
Reply from HighLevel
Thanks for the feedback. Glad Lalit was able to understand the issue and get it taken care of promptly.
Carl DeLeon - best support!
Carl DeLeon provided top notch service for my complex issue that required token assignment in the back end and special carrier interaction for A2P. I'm very happy that GHL was able to provide the custom solution I needed for my client.
5 May 2026
Unprompted review
Reply from HighLevel
We appreciate the detailed feedback. Glad Carl was able to support you with your complex A2P setup and deliver a working solution.
Shweta was very helpful on my…
Shweta was very helpful on my onboarding call.
5 May 2026
Unprompted review
Reply from HighLevel
We appreciate the note. Glad Shweta was able to make your onboarding experience smooth and helpful.
Sridhar customer service was EXCELLENT…
Sridhar customer service was EXCELLENT in A2P messaging!
5 May 2026
Unprompted review
Reply from HighLevel
Thank you for the feedback. We’re happy Sridhar was able to assist you with A2P messaging.
Rajeshrahul N made my support…
Rajeshrahul N made my support experience very easy. Understood my questions and offered good advice.
5 May 2026
Unprompted review
Reply from HighLevel
Thanks for sharing this—glad Rajeshrahul was able to make your support experience easy and helpful.
Reply from HighLevel
We appreciate your feedback. Happy Gurvinder was patient and able to help you resolve your issue.
Chandra provided top notch support
Chandra provided top notch support. I didn't feel rushed and he helped me hash out the automation correctly from start to finish. In my opinion he is definetly more than tier 1 level, he should be top level support. KUDOs to such support.
5 May 2026
Unprompted review
Reply from HighLevel
Thank you for the detailed feedback. We’re really glad Chandra was able to support you thoroughly and help refine your automation from start to finish.
Rajeshrahul helped me out with my email…
Rajeshrahul helped me out with my email and domain settings. He was a massive help! Thank you so much!!!
5 May 2026
Unprompted review
Reply from HighLevel
Thanks for sharing this. Glad Rajeshrahul was able to help you get your email and domain settings sorted quickly.
Aditya Kumar helped orient me to all of…
Aditya Kumar helped orient me to all of the options in GoHighLevel and Answered Questions along the way. Very Helpful!
5 May 2026
Unprompted review
Reply from HighLevel
We appreciate your feedback. Happy Aditya was able to guide you through the platform and answer your questions.
Karthik did an amazing job 10/10…
Karthik did an amazing job 10/10 support!
5 May 2026
Unprompted review
Reply from HighLevel
Thanks so much—glad Karthik delivered a strong support experience for you.
MEENA
MEENA. GANGADHARI Was very patient and helped me with my issue, she was also very professional , She deserves a raise immediately
5 May 2026
Unprompted review
Reply from HighLevel
We appreciate your kind words. Glad Meena was able to support you patiently and professionally.
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