Hauseit Reviews 110

Working with Nick and the team at HauseIt was easily the best real estate experience I’ve ever had. Nick is, without question, the smartest agent I’ve ever met. His depth of knowledge of the New York market is incredible—and more importantly, he knows how to apply it in real time to navigate complex situations.

My transaction was far from straightforward, and I wasn’t even in the state for much of the process. Despite that, Nick made everything feel seamless. He anticipated issues before they arose, communicated clearly at every step, and handled every detail with precision and care.

If you’re looking for someone who combines sharp expertise, responsiveness, and genuine commitment to getting the best outcome, I can’t recommend Nick and HauseIt highly enough.

We recently worked with Adam Glaser to sell our apartment in Brooklyn, and we couldn't be happier with the experience. From the start, Adam and Hauseit demonstrated exceptional market knowledge and responsiveness. Adam was always available to answer our questions and offer insights, keeping us well-informed throughout the entire process to negotiate the best possible deal. What truly set Adam apart was his patience and professionalism. Despite challenging requests from the buyers, he remained calm and provided steady guidance. We highly recommend Adam Glaser and Hauseit to anyone looking for a dedicated and expert realtor.

I decided to use Hauseit for the listing of my apartment for sale in Brooklyn, New York because they are a trusted and reliable partner. Nick from Houzz it took the time to walk me through the process, gave me advice when I needed it and the entire team was behind me. Although we still have a ways to go to the finish line the process has been relatively seamless to this point. The photographer that photographed the apartment did a great job and was professional. I would recommend Hauseit wholeheartedly to anyone looking to purchase or sell their apartment here in New York City. They are a trusted professional company.

Adam was great to work with and I'd highly recommend him to anyone! He helped us with our first purchase of a co-op in Queens and he was professional, helpful, and level-headed. Whenever we encountered the inevitable hiccups in the buying process, Adam helped us communicate clearly with the other parties involved and his professional and responsiveness kept things going smoothly. I'd highly recommend him to anyone!

The process was so easy and seamless. Fantastic experience!

Our agent, Xiadong Yan, did an excellent job helping us in our coop negotiations, board approval and closing. He is very friendly, responsive and knowledgeable.

Great service for listing your apartment or house yourself.

Great experience as long as you don't need much hand holding. The service is easy to use and Hauseit is responsive via email.

I used Hauseit to sell my son's apartment in NYC as an assisted FSBO. The most important things to me are the extensive marketing reach, the quick relay of inquiries to my email, and comprehensive information and documents available on their website. This is the first time I have sold real estate, and Hauseit fulfilled all the criteria, and made it very easy for me to be my own realtor. Their photographer was professional, and I was able to upload the photos, and description promptly. Their website was easy to navigate, and there was information every step of the way on "what to do next" in the house selling process. Hauseit gave me the opportunity and confidence that I would be able to sell this property like a pro. Highly recommend using it!

I was very impressed with Hauseit, they delivered everything they promised with professional ease and competence. I would definitely use them again.

Juan was our broker and he did a terrific job. He is responsive, friendly and polite. He spent a lot of time answering and following up on my many questions.

Great job!

I recommend not using Team Hauseit in South Florida - Nick / Vickie's team. I have bought and sold homes in the past and this agency does next to nothing to help during the process and then the manager, Nick Oliver, simply defends himself and his team.

I was very patient during the process until I couldn't take the poor service anymore. Thinking I would be assigned a new agent, they ended up telling me to just contact the seller directly going forward. Over the past few months I worked with them they:

- Deceitful about the rebate - I decided to go with them for the rebate and they had me sign the agreement, when in the end, Nick told me I may not even get it anyway. They gave me no inclination until several months in.

- Late to first showing - followed up by excuses

- Put themselves first, not the client - since I was looking for a multi-family, it was not easy for her to make appointments for showings, which I can understand. She often said it was hard to get a hold of the agent but didn't seem to put much effort in. The straw that broke the back, was when she was confirming the day before a showing, I said I plan to make it with respect to the November 2023 Tropical Storm we were in the middle of. It floods 8 inches outside my complex and I don't drive my car out in flood water (???). Then she followed up after I stated that by saying, "let's try to make it" because it was hard for her to set up. When I talked to the manager in the end, he said "a lot of people are unaware of tropical storms that just pop up." No accountability.

- Poor communication - often left me wondering if she received my email / text / call. I had to do all three to see if she got my message. In real estate when time is of the essence, it's nice for the agent to respond that the message was received or something, but I was often left wondering. The manager said it was a "personality issue" and I demanded a response. When I never did that. When I did hear back from her it happened several times that the property already had multiple offers. Time is of the essence, but apparently I expected too much according to Nick.

- Never sent me one listing - I found all of my own listings. They never checked in to see how I was doing after not hearing from me for weeks. Then when I discussed with the manager in the end, he said I should have requested them to send listings. So they are not proactive. But she also didn't ask me if I want recommendations?

- Unfamiliar with local closing processes - My own agent asked me questions she should have known or researched herself, lazy. I've never experienced an agent asking me real estate questions. I thought she was new, but apparently she'd been doing this for 9 years. She didn't want to talk to my lender (which is common during the closing process).

- Left my questions unanswered - it was regular for her to say I don't know and then not follow up. Listings were incorrect or impartial on Zillow and she seemed to really not care or take time to help me.

- Made me feel like I wasn't enough - Nick said my price point would be more fitting for me to contact sellers directly. I guess my $565k wasn't enough for them to take the time to help me. And the agent working for me would have made about $5k on the sale after my rebate. She did maybe about $200 worth of work IMO.

- Did assist with paperwork - but I found blatant errors in my offer. It was obvious she didn't reread / double check my offer to the seller.

Overall, these people just want your money with doing little to no work. When I brought things up, they blamed me and my personality. They don't take accountability for their poor and lazy work. And Nick even said, "what, do you want me to write you an apology letter?" Wow.

Good luck house hunting.

This is the second time using Hauseit to sell our NYC co-op, we successfully sold in 2016 and now 2023 in a tougher market. Fantastic agent assisted FSBO services. Simple, seamless, and provides all the tools you need to be successful! Saved us thousands of dollars!!!

Dav was amazing to work with. We had the pleasure to have him as our realtor this past summer when looking for a co-op in NYC. Throughout the process, which was challenging because we live out of state, Dav was always available to answer our questions, address any concerns, and set our appointments based on our traveling plans. He provides valuable insights, guidance, and has a vast network of professionals, from lawyers to inspectors, that he recommends which made the whole buying experience in NYC less stressful.

We are beyond satisfied with Dav, his expertise, professionalism and genuine care for his clients sets him apart. Thank you Dav for all your hard work and finding the perfect place for us.

Andrea & Arni

It was great working with HauseIt. We had an initial call to find out more about their services with Chris. We spoke about their model, our needs, expectations and it was all very transparent.

We were matched with an amazing agent, Vivian, who works in the Westchester area and began the process of finding a home in a highly competitive market. She was such a pleasure and was ready to meet with us whenever we needed to view a house. We were looking in various towns across from Larchmont/Rye, to the River towns (Irvington, Dobbs Ferry etc), and she was usually there with us for open house and showings. As we narrowed down our search, she went as far as attending and videotaping a house that we couldn’t go see. She also got us in to view a few houses before they went on the market. This allowed us to put in an offer early and eventually secured our home. Whatever we needed communicated to the sellers agent, she took care off and followed up on any outstanding items post-sale. She also changed travel plans to attend our closing! We really enjoyed our experience and highly recommend using their services.

Elisa was always reliable, responsive, attentive, prepared and overall extremely helpful in both the search and execution of buying my dream home. Would recommend her and her strong team to anyone looking for great service and a reliable and honest brokerage firm.

Amazing experience working with Adam and the team at Hauseit! We recently purchased a new home and reached out to Hauseit to take advantage of a the closing credit for home buyers. It was a great experience.
Adam represented us well through the transaction. And about a week after closing we received our closing credit worth 2% of the purchase price.
When we purchase another home, Adam and the Hausheit team will be our first call!

I recently had the pleasure of working with Dav Ren Gao as my real estate agent for selling my co-op apartment, and I cannot praise his services enough. Throughout the entire process, Dav showcased exceptional professionalism, expertise, and a genuine commitment to helping me achieve the best possible outcome. From the moment I engaged Dav as my listing agent, his knowledge of the co-op market was evident - he conducted a thorough analysis of recent sales in my building and the surrounding area, enabling us to set a competitive and realistic asking price. Dav's expert guidance was instrumental in positioning my property attractively to potential buyers. Dav helped with every step from meticulously preparing my apartment for showings to ensuring the apartment is ready for closing. Dav's dedication has truly made a difference. Throughout the selling process, Dav exhibited excellent communication and responsiveness. He promptly answered my questions and provided regular updates on the marketing efforts, including showings and feedback from potential buyers. Dav's expertise in handling co-op transactions was evident, as he navigated the complex paperwork and liaised with the co-op board, ensuring a smooth and efficient process. Dav made the entire selling experience for me much easier and stress-free.
I wholeheartedly recommend Dav to anyone considering selling or buying, or renting or anything related to his area of expertize - his exceptional market knowledge, attention to detail, outstanding communication, and negotiation skills make Dav an invaluable asset - with Dav by your side, you can rest assured that you are in capable hands.

Mateou is a committed buyer's agent. I appreciate all the work that he put in to complete my purchase. He was responsive throughout the process, and would schedule home tours immediately upon request. Never once did I feel pressured to complete a sale, nor did Mateou waver in his support during my yearlong search for the perfect starter home. I would recommend Mateou to anyone who is thinking of buying or selling property in the city. He knows his stuff, and knows how to get things done.

I have used Hauseit both for purchasing and for selling my NYC properties. They connect you with professional brokers and I couldn't be any happier with the broker they connected me with, Dav Gao from HomeDax. As a buyer, they helped me look for a property suitable for me and took care of everything from board application to coordinating with management. As a seller, they took care of everything from professional photos to arranging with the tenant for showings, helping the purchaser with board application, coordinating with attorneys and management, etc. Dav also helped me get multiple offers on first open house all well above ask! If you're looking to buy or sell in NYC, try Hauseit and you won't regret it!

We are extremely satisfied with the service Hauseit and Mateou Thelusma provided us. We were referred to him by Hauseit since we were first-time home buyers. We really appreciate how he accompanied us on showings, educated us and advised us through the entire process. He made the complicated process simpler for us to understand. He was always courteous, patient and attentive to our specific needs. In addition, He always willingly made himself available whenever we reached out to him. He provides great customer service and is also a great advocate for his client. We would highly recommend him, his services and Hauseit to anyone !