At the beginning of November I bought a piece of land for my father, as a Christmas present. Due to current events (covid) and delays at all postal companies, this had already been delayed for almost a month (I live in the Netherlands, so 10 working days should have been the max). I contacted Customer Support and they always responded very quickly! Because the tracking had completely disappeared, they assisted me by sending my order again, free of charge. The company is legitimate, responsive, and very helpful. I can't wait for my dad's face at Christmas, after which he gets to call himself 'Lord' :')
Thanks Highland Titles!