Hightail Reviews 1,537

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 3 out of 5 stars

Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more

Rated 5 out of 5 stars

Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more

Rated 5 out of 5 stars

Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more

Rated 5 out of 5 stars

I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more

Company details

  1. Web collaboration platform
  2. Business-to-Business service
  3. Cloud storage service
  4. Software company

Written by the company

Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I don't use/need to use all of the…

I don't use/need to use all of the features of hightail but I love the entry level ones I do use. Great service! 👍

12 May 2022
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Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier!

Rated 5 out of 5 stars

I have been using Hightail for years…

I have been using Hightail for years for my design business

My clients have found the access to uploading to my account link to be easy to use and I have never missed any of their posts. My upload of large files and the availability to encrypt and set time limits for downloads has been easy and trouble free.

12 May 2022
Hightail logo

Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier!

Rated 5 out of 5 stars

Great service

Great service, thank you guys.

12 May 2022
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Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier!

Rated 5 out of 5 stars

Works great.

This service is dependable, and it works great for our transfers.

12 May 2022
Hightail logo

Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier!

Rated 3 out of 5 stars

I would give 5 stars but the app never…

I would give 5 stars but the app never works, it’s a real nightmare and I always have to be using a laptop or desktop if I want to send a large file. Actually just for the inconvenience of the app I’m not going to renew my subscription after years of using hightail

12 May 2022
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Reply from Hightail

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The Hightail team is making constant upgrade and the Mobile app is on our list for improvements! You can also contact support@hightail.com at anytime if your have urgent issues or to share more about your experience.

Rated 3 out of 5 stars

I cant say much

I cant say much. Once I had one problem. This was not really solved. But everybody did, what he can do. This once means a long time ago.

12 May 2022
Rated 5 out of 5 stars

I use this service professionally in…

I use this service professionally in the music business and it works out really well for me and my team! Keep up the great service …

12 May 2022
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Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier sharing audio files and more!

Rated 5 out of 5 stars

Quick and easy

For me , Hightail is quick and easy to use. I forward large files quickly and know the recipient will have the documents in a rapid time. Great.

12 May 2022
Rated 4 out of 5 stars

Overall experience is good

Overall experience is good. Although I can not understand why the copy link button in the Hightail Express tool (for Windows) is so hard to reach (it disappears when the link is to long). Please make a new version of Hightail express with a fixed button that doesn't moves off tool.

12 May 2022
Rated 3 out of 5 stars

Not A Fan Of The Cookies…

I love HighTail… but the reason I gave it 3 Stars *** is because I don’t like to be forced into a corner with accepting the Cookies… Let me do my work without a bunch of tracking bots watching my every f**king move. Do I make myself crystal clear?

12 May 2022
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Reply from Hightail

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The Hightail team is working on an update for our global cookie policy. You should see an improvement soon. You can also contact support@hightail.com at anytime for any urgent issues.

Rated 5 out of 5 stars

I think Hightail is excellent

I think Hightail is excellent. Easy to use and navigate

12 May 2022
Hightail logo

Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad that Hightail contributes to making your life easier!

Rated 5 out of 5 stars

Send files and be on time

I use hightail to send files to local clients including government. The system is seamless and works well every time. I now use the upload link and that is easy for the clients to use - so every one who uses Hightail will have a nice day at work. All my uploads are still in history - so even better!! Thank you hightail - I look forward to learning of more features.

12 May 2022
Hightail logo

Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad Hightail contributes to making your business run smoothly!

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