Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more
Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more
I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more
Company details
Written by the company
Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.
Contact info
United States
- support@hightail.com
- www.hightail.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My is account from before
I've had an account with you before the name change. Let my years of use of your service speak for me..
Very happy with Hightail
Very happy with Hightail. It has been a consistently great tool to have!
Long time hightail user always happy
Long time hightail user. I have never had an issue and every transfer has worked perfectly. Easy to use and certainly my preferred transfer system.
We love Hightail and have used it for…
We love Hightail and have used it for years as our go-to file transfer of choice! Top notch!

Reply from Hightail
I don't use/need to use all of the…
I don't use/need to use all of the features of hightail but I love the entry level ones I do use. Great service! 👍

Reply from Hightail
I have been using Hightail for years…
I have been using Hightail for years for my design business
My clients have found the access to uploading to my account link to be easy to use and I have never missed any of their posts. My upload of large files and the availability to encrypt and set time limits for downloads has been easy and trouble free.

Reply from Hightail

Reply from Hightail
I would give 5 stars but the app never…
I would give 5 stars but the app never works, it’s a real nightmare and I always have to be using a laptop or desktop if I want to send a large file. Actually just for the inconvenience of the app I’m not going to renew my subscription after years of using hightail

Reply from Hightail
I use Hightail to send many large…
I use Hightail to send many large files! The process is easy and very secure. It’s one app I can always count on!
I cant say much
I cant say much. Once I had one problem. This was not really solved. But everybody did, what he can do. This once means a long time ago.
I use this service professionally in…
I use this service professionally in the music business and it works out really well for me and my team! Keep up the great service …

Reply from Hightail
Quick and easy
For me , Hightail is quick and easy to use. I forward large files quickly and know the recipient will have the documents in a rapid time. Great.
Overall experience is good
Overall experience is good. Although I can not understand why the copy link button in the Hightail Express tool (for Windows) is so hard to reach (it disappears when the link is to long). Please make a new version of Hightail express with a fixed button that doesn't moves off tool.
Not A Fan Of The Cookies…
I love HighTail… but the reason I gave it 3 Stars *** is because I don’t like to be forced into a corner with accepting the Cookies… Let me do my work without a bunch of tracking bots watching my every f**king move. Do I make myself crystal clear?

Reply from Hightail
Easy to use and dependable service
The dashboard for preparing and uploading transmissions is straightforward, and the delivery has always been reliable.

Reply from Hightail
Send files and be on time
I use hightail to send files to local clients including government. The system is seamless and works well every time. I now use the upload link and that is easy for the clients to use - so every one who uses Hightail will have a nice day at work. All my uploads are still in history - so even better!! Thank you hightail - I look forward to learning of more features.

Reply from Hightail
Simply good
Hightail is easy to use and I've never had any issues with transferring or receiving large files.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







