Hightail Reviews 1,537

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more

Rated 5 out of 5 stars

Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more

Rated 5 out of 5 stars

Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more

Rated 5 out of 5 stars

I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more

Company details

  1. Web collaboration platform
  2. Business-to-Business service
  3. Cloud storage service
  4. Software company

Written by the company

Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

Hi
We love Hightail and have had nothing but good experiences with its service.

12 May 2022
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Reply from Hightail

Thanks for sharing this very positive feedback! We’re glad Hightail contributes to making your life easier!

Rated 3 out of 5 stars

Works fine; a couple of ideas for improvements

Hi there, here are some notes about my experience: I use Hightail for transmittals in a legal (litigation) context. For the most part I am happy with it. Some things I notice could use improvement are: It would be great to be able to save a DRAFT of a SEND operation; to be able to save it as a draft and then come back later. REASON: very helpful in multitasking in a litigation setting, where we no infrequently have to set up Hightails to transmit 100s if not 1000s of documents. It would also be great to set up a notice of the Hightail transmittal within the Hightail program. I have to manually draft an email notice to parties in Outlook and hold it and try to hit SEND on both my Outlook email (announcing that I am concurrently sending the HIGHTAIL transmittal) and the actual Hightail as close to each other as possible. This gets a little time-consuming. I'll see if you do anything with these suggestions before sending more. Thank you. Pamela Anne Lee, BOUTIN JONES INC. (916) 321-4444.

12 May 2022
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Reply from Hightail

Thanks for sharing this constructive feedback. We’re sorry if certain features are missing or don’t match your expectations. The Hightail team is very committed to constantly improving our service and we'll take your comments in consideration for future updates. You can also contact support@hightail.com at anytime.

Rated 5 out of 5 stars

Hihgtail is dependable

Hihgtail is dependable, flexible and robust. When sending files there are options to use a pass code, receive notice when the file is delivered and when it is downloaded. There are no ads attached, no crazy switching you to an ad site which I have had happen with other file transfer services. Hightail is professional. I love it and it is easy to use.

12 May 2022
Rated 2 out of 5 stars

A reasonably good application spoiled…

A reasonably good application spoiled by pop-ups.
For the last 12 months I have to close 2 annoying pop-ups (advertising the same feature over and over again) before I can proceed into my paid file storage.
This review is due to 3 spam emails from them insisting that I put a review on this platform

12 May 2022
Hightail logo

Reply from Hightail

Hi, thank you for your comment, we'd love to understand your challenges (what pop-ups do you have to close) more specifically and get a chance to improve your experience, so please feel free to contact our customer service at support@hightail.com at anytime.

Rated 5 out of 5 stars

Super App

I am able to send large reports and documents via email without wondering if the end-user will actually receive the information

12 May 2022
Rated 5 out of 5 stars

Hightail the Best for AIFF/WAV Files

Hightail was an easy to use and elegantly designed platform for sending large audio AIFF/WAV files between the mix and mastering engineers on my last music project by the band, ThisOneSky. I definitely recommend Hightail to the music making community. I will certainly be using Hightail on my next project.

11 May 2022
Rated 3 out of 5 stars

Confusing for some

I find this super easy to put videos on but every time I send a video to others, especially when they are using an iPhone, they have trouble accessing it. Please focus on letting people see the videos instead of getting people to join hightail.

11 May 2022
Hightail logo

Reply from Hightail

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The Hightail team is committed to constantly improving our service, and video sharing and playback improvements are on the way!
You can also contact support@hightail.com at anytime.

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