Hightial.com was great until recently - the Cookies constant popup window prevents the user from using the website unless an Agree or Reject cookies is checked. EVERY SINGLE time. it's annoying. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello, I just want to thank Hightail for all the help it has given me to share wonderful video content that I hope will inspire and help my friends and other people to make the most of their lives a... See more
Ordered hightail a few months ago. Was abit of a nightmare to get it imported into the UK but the hightail team were really on top of it and didn't give up until it arrived. Nothing was too much troub... See more
I love using Hightail to transmit my large files. Files that are too large for e-mailing happens frequently as I'm a graphic designer. Once I've uploaded my files and composed a note and send, my clie... See more
Company details
Written by the company
Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.
Contact info
United States
- support@hightail.com
- www.hightail.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aid in sending big Zoom files
I have to send a lot of big, really big files from Zoom meetings. Without Hightail it would be a major problem. Easy to use. Don't change it.
I have been a fan of Hightail for many…
I have been a fan of Hightail for many years and I would not use any aother service even if they are free.
Hightail.com is an Excellent site.
I have never had a bad experience with Hightail.com (YouSendIt.com). The uploading and downloading of files is fairly straight forward and the site is nice and stylish as well as functional. Keep up the good work!
Mobile (phone/tablet) experience is…
Mobile (phone/tablet) experience is underwhelming.
Would also like the ability for clients to select images and send a list of filenames back.
Otherwise, works flawlessly. I'll continue using it.
Reliable as ever.
I can always count on Hightail to deliver my files without any hassles. Clients have mentioned to me how seamless Hightail is when receiving files. It just works efficiently.
I am very happy with Hightail
I am very happy with Hightail. There's not much to say - it is always there - it always works. I'm very pleased.
Great Service use it all the time
I use Hightail all the time even in our own building from office to office it's faster than a flash drive. In the time I spend waiting for the elevator I can upload the file and I'm done.
I've been using Hightail for years to…
I've been using Hightail for years to transact secure documents online. Great company, service and support.
Hide-and-go-seek at Hightail
In the end, Hightail accomplishes its mission of sending and receiving gigantic files. But to find a newly revived file or an older one is baffling and annoying, The gurus at Hightail must feel that this game of hide-and-go-seek makes actually finding the file even more rewarding. IT DOESN'T

Reply from Hightail
Drawbacks to using Hightail for audio files
I primarily use Hightail to email large audio files. It works great except for when I need to send an entire album with many different tracks. I have to send each track separately and they won't necessarily stay in the order that I sent them. Most important, all my files are audio and there is no way for me to listen to the audio files that I've uploaded onto your site other than to download it and then listen to it.
On some transfers they have dropped…
On some transfers they have dropped send after hours of sending large files
The MP3 player is not set up for mobile…
The MP3 player is not set up for mobile devices. When playing back files, the window is too large and difficult to navigate.
Please fix this…thank you
Hightail is very easy to use to send…
Hightail is very easy to use to send large files, which is all I use it for. My only complaint is that I am unable to save a draft, and sometimes when I am working on a large number of documents and need to finish later, there is no way to save what I have already uploaded and pick up again later, at least none that a have found.
Pleased
I have been using Hightail for 7 years, there has never been a problem and everything has transferred over perfectly.
Thank you
Always easy and reliable delivery of…
Always easy and reliable delivery of assets and files both to and from our clients. Been using this service since it was called You Send It, still a great product and a leader in the file delivery space.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







