Indigo Car Hire Reviews

Indigo is fantastic have dealt
With them several times and a particular mention to Sam who always goes out of his way to get us exactly what we require at a great price. Thanks again Sam

Date of experience: 09 December 2024

Great Service. It is a very open, flexible customer service. Sam who has been organising the rentals has been first class and been very genuine in finding the best option.

He recommended I follow up with him closer to the time and was able to improve my options. Thank you Sam!

Date of experience: 09 December 2024

This was the 8th company I approached for luton van hire. We are relocating from Kent to Scotland, and the moving dates have been a nightmare to organise....so couldn't book a van until last minute. With only 2 weeks notice this company was the only one who have been able to help.Spoke to Connor on live chat....very easy process. Friendly, approachable, helpful, helped me explore different dates and options, made this a very simple process for me. I wish I had gone to them sooner.

Date of experience: 05 December 2024

I was most impressed by the speed I received information from Indigo. Being an 'older gentleman' I had a few queries about car hire in France. Indigo replied very promptly and I have booked a car. I'm still waiting for other companies to reply. Many thanks!

Date of experience: 05 December 2024

For many years now Indigo has provided me with an efficient, effective and friendly service.

It can be stressful looking at the fine print when hiring a car, but even when I panic and ask too many questions, Jake has always followed up to provide a solution and put my mind at rest.
And Connor and Cherie have always been on hand to provide excellent support.

Jamie Young

Date of experience: 29 November 2024

Indigo is my go to place for car hire! Jake is brilliant and has helped me many times when looking for car rental abroad. I don't have a credit card so have found it so difficult to book a car, but since I discovered Indigo, it has made my life so much easier. Excellent company to use, highly recommend!!!

Date of experience: 01 December 2024

I have been using Indigo for many years now and I have never (yes never) had a negative expereince- the team at Indigo always go out of their way to ensure I get the best deal avaiable- Indigo are my first point of call- I do not look elsewhere- if they can't get the best deal. wonderful service- Thank you Indigo :-)

Date of experience: 22 November 2024

Indigo Car hire is my "go to" for car hire, doesn't matter where we are travelling to Jake always makes sure everything is 100%.

Friendly professional & definitely knows his car rentals. Have used Indigo for years and would not even think about going else where. Thanks Jake

Date of experience: 28 November 2024

I came upon Indigo Car Rental after a google search. My potential booking was complicated but the site offered a"live chat". I typed my query and Sam popped up within seconds.
The responses were intelligent and easy to understand; problem sorted in under a few minutes. I unfortunately don't normally enjoy this level of service in South Africa. To top it off the car rental prices charged were better than prices offered in the South African car rental market. So pleased to have found Indigo.

Date of experience: 26 November 2024

When you think of Indigo think of Jake!
He is the go to person to get things done! Appreciate the great service and going beyond to assist me with booking 2 cars for our upcoming trip in a few weeks Jake.
Great communication, giving great options and such a smooth as process!
Will definitely book with you again :)
Thanks Jake!

Date of experience: 27 November 2024

I cancelled my booking for car rental in Munich last minute since I didn’t bring a physical credit card (only brought a virtual card in my phone). I contacted Indigo and called the customer service to get a direct response - the agent was very helpful and guided through the process via phone clearly. I ended up with a very good car rental in Munich with a reasonable price with insurance. No hassle or hiccups through the process and only £20 required for booking deposit.

Date of experience: 18 November 2024

I have been using Indigo for several years now and I will not go back to booking direct with the rental companies - the prices are almost always cheaper and they take all the stress and leg work out of the search. They have next-level customer service and Jake and the rest of the team couldn't be more helpful in finding you the best deal. Lock in your price with a deposit and if you're lucky (as I was this week) you might find that the price has actually gone down by over £100 since reserving, a saving they pass on to me by updating on my behalf.
What's not to like?

Date of experience: 26 November 2024

Really helpful for new drivers!

I was struggling to find a van rental given that I've had my licence for only 9 months. I got a quick response from Indigo about my enquiry.

Jake was friendly, helpful, and straightforward about my options, which I really appreciated. Would definitely recommend!

Date of experience: 25 November 2024

I started with a CHAT, fearing that I might be having to deal with an only half-intelligent AI robot, but it soon became clear to me that there was an intelligent human being on the other end, by the name of Sam. When I started to ask for certain details about the quotation, Sam suggested it would be easier if he responded by giving me a telephone call, and he did, and gave me clear answers. I needed an hour or two to consult my son about the hiring and he suggested a time when he could phone again. This suited me fine and I could make the booking there and then.
Furthermore, I was able to grasp in our conversation how Indigo operates to the customer advantage, especially in terms of older drivers (I am 76) and of the rich choice of service points around the country. I shall stick with Indigo for my future needs of which there will be several as I start my house move from London to York, over next few months. I shall mention this age factor to all my similarly aged friends.

Date of experience: 29 November 2024

Outstanding Service Every Time!

I have been using Indigo Car Hire for the past 7 years, and their service is truly out of this world. Jake and Connor always go above and beyond to take care of me, ensuring a seamless experience every single time. The whole team is amazing—always professional, friendly, and reliable.

Their prices are unbeatable, and the level of service they provide makes them stand out from the rest. I wouldn’t use anyone else for car hire; Indigo is simply the best! If you’re looking for excellent service and great value, look no further. Highly recommended!

Date of experience: 24 November 2024

The best!

Super helpful and friendly team. The most competitive rates.

The only place I go for car rentals for work and holidays.

Date of experience: 06 November 2024

Sam at Indigo was incredibly helpful in finding a car hire that accepted a debit card, which can be a tricky process. He saved me so much time by providing a clear solution, avoiding the need to search through countless complicated websites to find one that excepts debit cards and that don’t explain the process properly. The booking was simple and stress-free thanks to his expertise. Highly recommend Indigo for anyone in a similar situation.

Date of experience: 20 November 2024

Indigo were really helpful in finding and quoting a range of options for my first car rental. As a new driver, it’s very appreciated and Jake helped organise everything very professionally.

Date of experience: 26 November 2024

I recently returned from trip to Gatwick, booked car through Jake at Indigo car hire, best experience, car was perfect and no problems or hassle, upon return was met by lovely gentleman called Michael who was quick and efficient in clearing return and refund deposit. will certainly be booking through Indigo from now on. Thank you again Jake for making my trip hassle free.

Date of experience: 16 November 2024

This is the third time I've used this company. I can not fault the service. Excellent communication and customer service. Dealt with Sam on two occasions and Connor on the first time of using, top guys. Thanks for all the help.

Date of experience: 26 November 2024