Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.
Company replied
Excellent service and product as described, I’ve been purchasing from Jigsaw for over 30 years and they have never let me down
Company replied
Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!
Company replied
Company details
- #44 of 49 best companies in Computer Hardware Company
Written by the company
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Contact info
The Old Mill, High Church Street, NG7 7JA, Nottingham, United Kingdom
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
4.0
Great
535 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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Good people to deal with
Really helpful staff, knowledgable and always responsive. I wouldn’t go anywhere else.
25 April 2025
Reply from Jigsaw24
Thanks for the great feedback, glad we could help!
well packaged and speedy delivery
Excellent! I ordered the Mac mini M4 expecting a long processing wait as the price was so competitive, but just 2 or 3 days it arrived in an almost bomb proof recyclable box. This is the first time I have used this company but I am sure it won't be the last.
12 April 2025
Reply from Jigsaw24
Thanks for the great review Nathan! We're glad we could deliver quickly and exceed your expectations.
Reply from Jigsaw24
Glad we could be of service!
Problems renewing Pro Tools subscription
An unusual and unknown anomaly of the Avid Pro Tools registration renewal process was dealt with professionally and efficiently, with good communications throughout.
28 March 2025
Reply from Jigsaw24
Thank you, your feedback is greatly appreciated! We're glad we could help you efficiently.
Reply from Jigsaw24
Thanks Peter! We're glad to hear you had a smooth experience.
Reply from Jigsaw24
Thanks for your feedback! Happy to hear you had a hassle-free experience.
Quick turnabout.
8 March 2025
Reply from Jigsaw24
Thanks Michael, glad we could provide a quick service.
Order acknowledged but no further…
Order acknowledged but no further updates received. Have emailed to ask for an update but no one has responded.
5 March 2025
Reply from Jigsaw24
Hi Dawn, we're really sorry for the lack of updates on your order and the delay in our response. That’s not the experience we want for our customers. We’ve flagged this with our team to ensure better communication moving forward. Thank you for your feedback.
Long time customer
Have been a customer of Jigsaw from their very early start up days in Nottingham. Very good service then and equally good service today
20 February 2025
Reply from Jigsaw24
Thank you, Charles! We appreciate your loyalty to our brand and look forward to doing more business with you.
Reply from Jigsaw24
Glad to hear you were pleased with our service!
Jigsaw24 offers great products and…
Jigsaw24 offers great products and excellent service! Friendly, knowledgeable staff make the experience seamless.
14 January 2025
Reply from Jigsaw24
Thanks Daniel! We're glad you had a good experience with our staff and services.
Great personal help and quick service…
Great personal help and quick service as well as a good price. Thank you1
4 February 2025
Reply from Jigsaw24
Thanks, we're glad we could help!
Experts, who are knowledgeable and supportive
Jigsaw are the experts. They are knowledgeable and supportive. Nothing is ever too much trouble.
10 January 2025
Reply from Jigsaw24
Thank you for the review! We're glad we could support you.
There was confusion with the delivery…
There was confusion with the delivery and it was very hard to get anyone to answer the telephone and emails
28 January 2025
Reply from Jigsaw24
Hi Deborah, sorry to hear about your delivery issue. We've passed this on to our team to ensure a smoother experience in the future. Thanks for bringing this to our attention, and please don’t hesitate to reach out if you need anything else!
I have purchased from Jigsaw24…
I have purchased from Jigsaw24 Nottingham for many years and I am happy to recommend them to other folks. They are always helpful and customer service is great. I know that I can depend on their products and fast delivery.
16 January 2025
Reply from Jigsaw24
Thank you for the great review, Nadia! It's a pleasure doing business with you and we're glad you can depend on us.
Used to get excellent service from…
Used to get excellent service from Jigsaw (and still do from my contact there). But their new fulfilment company (DPD) has twice messed up my deliveries. Incomplete address, no customs notifications, resulting weeks of delays in receiving the goods. Completely lost confidence in the process as a result.
3 January 2025
Reply from Jigsaw24
Hello Phil, thank you for bringing this to our attention. We sincerely apologise for the issues with your orders – your feedback is important to us, and we appreciate you highlighting these concerns. We have investigated our internal processes and have implemented necessary improvements to ensure this doesn’t happen again. We hope to have the opportunity to serve you better in the future.
Reply from Jigsaw24
Nice to hear! Thanks for the great feedback.
Apart from getting the name wrong
Apart from getting the name wrong. It’s Cerdd NPT Music Service not Baglan School
27 November 2024
Reply from Jigsaw24
Thank you for your review, Cerdd NPT Music Service. We apologise for the error in the name and we will update our system to ensure it’s correct in the future.
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