Key Conveyancing Solicitors  Reviews 

1,609
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing exceptionally prompt, friendly, and professional support throughout home buying and selling processes. Reviewers frequently mention how approachable and knowledgeable the staff are when answering questions. People note that the user-friendly systems, thorough guidance, and clear communication make property transactions feel much less stressful and remarkably easy. Some reviewers were not happy with occasional communication delays, estate agent bottlenecks, and difficulties getting timely updates when things became tricky. A few people also felt that certain responses felt defensive or experienced exceptionally slow progress during their transactions.

What people talk about most

Staff

Users describe positive interactions with staff, praising team members for being exceptionally helpful,... See more

Customer service

People report positive experiences with customer service, noting that staff members are exceptionally... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

User experience

Customers had positive experiences with user experience, highlighting smooth and transparent processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie and her team were fantastic! They clearly communicated all paperwork to me and made the process so easy. Any paperwork that I could not find for the sale of my flat, they helped me to contact th... See more

Rated 5 out of 5 stars

We had a really pleasant experience with both Lois and Darcy-Jai. We had heard horror stories about solicitors being slow/hard to get hold of before we entered the process, so to have such an easy rid... See more

Rated 5 out of 5 stars

Excellent communication throughout and very responsive to all emails and calls. Others in the chain were less efficient and Key did everything they could to push the chain forward. The portal made i... See more

Rated 5 out of 5 stars

Used their services for conveyancing. Top rated, you get what you pay for, a bit over the average prices BUT, worth every penny compared to many other time wasting companies. Very fast service, profes... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,609)

425 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Innocent and Ruby were amazing…

Innocent and Ruby were amazing throughout the entire process. They made everything so easy. Their communication was excellent, and they were always very responsive to all emails and phone calls. The service was fast, professional, and efficient. I’m very grateful for their support and would highly recommend them to anyone looking for a smooth experience. Thank you both for your outstanding service!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Makate Zimba from Key Conveyancing

Makate Zimba from Key Conveyancing handled the purchase of a property for us recently. He was fantastic throughout the entire process. He was always accessible and available to talk. He was prompt with replies and extremely efficient. We had to swap to a a new property midway through our purchase and he handled this seamlessly, and was very reassuring, making the entire process much less stressful. Makate was very knowledgeable and professional throughout and we would have no hesitation in using his services again in the future or in recommending him and Key Conveyancing.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Harriett and Natasha

We cannot express enough how grateful and pleased we are with the entire team, especially Natasha and Harriett. They have been incredibly helpful, responsive, and always willing to assist, addressing any concerns promptly and efficiently. Their professionalism, kindness, and dedication have made a real difference, and we truly appreciate all their support.
Thank you once again for your outstanding service and for going above and beyond to help us. It is greatly appreciated!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

We have had a really good experience

We have had a really good experience with Key Conveyancing particularly with Harritte, Natasha and the team. Harriett and Natasha have done a fantastic job answering to all our queries in time and providing the right amount of detail to help us make decisions. They were accomodating of our busy lifestlye which made the process easier. They were equally responsive on phone and for such a challenging process, it was always good to hear a friendly voice. We came into this having heard of horror stories with solicitors but they have been nothing but excellent. Professional, helpful and genuine.
I highly recommend them!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We would like to say a huge thank you to Olivia and Charlie for all their hard work and support throughout our sale and purchase.

In particular, our sale was a very sensitive and stressful situation, but Olivia and Charlie remained professional, understanding and supportive throughout the entire process. Their communication was excellent, and they were always very quick to respond to our queries and provide us with the information and updates we needed.

Moving house can be an incredibly stressful experience, especially when dealing with sensitive circumstances, but their professionalism, efficiency and dedication really helped us through it.

We are extremely grateful for all the time and effort they put into our sale and purchase, and we cannot thank them enough for their hard work and support.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Olivia, was amazing, clear and informative! So excited to spend Christmas at my new home.
Faith

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Key Conveyances

Julie and the team at Key were able to guide us with the move at all stages. It was reassuring to be able to contact the team at key at any stage and the move went without a hitch.
We experienced a very professional and smooth transition into our new home.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Efficient Team

Our experience from start to finish was made smooth with clear explanations of the process and swift responses.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Key Conveyancing; Mukate and Charlotte!

Mukate and Charlotte were great and most helpful in every way you can imagine! The paperwork was completed extremely quickly and at any point in time, I could contact for help and support. They were kind, easy to get hold of and guided me if I did not understand a particular form or question. I felt so lucky to have them on my side and could not have asked for more.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Julie and her team were fantastic! They clearly communicated all paperwork to me and made the process so easy. Any paperwork that I could not find for the sale of my flat, they helped me to contact the right people to obtain it. They were great at communicating timings, paperwork that needed signing and returning and funds. If Julie was away, other colleagues stepped in to ensure a smooth process and no hold up with my sale and purchase. I cannot recommend Julie enough!

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I want to say a big thank you to Abbie and Chloe for helping sell my property. They were both very helpful and reassuring throughout. Communication was fantastic and made my experience with Key Conveyancing very smooth. I also want to thank Lauren and Angie who had smaller dealings with my house sale but were also very helpful and informative. Thank you for the recommendation Lydia

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Property sale

This is my second time for using Key Conveyancing and on each occasion the service has been exceptional. Olivia and Charlie recently helped with the sale of my house and they were always diligent in processing information and keeping me well informed. It was a shame that my buyers solicitors weren’t has focused as we could have completed a lot sooner

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout and very responsive to all emails and calls. Others in the chain were less efficient and Key did everything they could to push the chain forward. The portal made it very easy to complete tasks - would not hesitate to use them again.

6 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look