They offer great services with a good interest rate on balance, no minimum balance required. Cash back, cover, payment plans, extra cashback with scores of businesses all for little to no fees depend... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Koho is the easiest way to get and use a credit card. You can use it virtually, pay bills, have automatic withdrawal when they require a credit card. There are so many ways that Koho can make your dig... See more
Company replied
I enjoy everything about my account with KOHO. The hope very soon KOHO will have a mobile cheque deposit option, so I can close my separate account at a bank that offers it. Also being able to ha... See more
I had a hard time finding contact information and it would not let me live chat unless I logged in but it also wouldn't let me log in so there's that . Customer service was great they worked hard at f... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Financial advisor
- Financial Institution
- Money transfer service
Written by the company
KOHO is the simple, secure, and rewarding way to manage your money. We empower Canadians to improve their financial lives without the red tape and high fees found elsewhere. We provide easy-to-use tools for spending, saving and credit building all in one place.
Contact info
601 West Broadway, Suite 400, V5Z 4C2, Vancouver, Canada
- trustpilot@koho.ca
- www.koho.ca
GET AHEAD. STAY THERE.
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s good helped me and is helping me…
It’s good helped me and is helping me restore and build my credit. Lots of options. Most banks don’t have.
18 May 2026
I do not like the way I have to move…
I do not like the way I have to move money around now my goals to spendable. If I was short before payday all was good I didn’t have to leave the checkout line and move money around, then back to shopping again. I myself should have the choice if I want this way or not. I don’t believe it should be up to you!! I have to use a different card at these times and I think I might just keep using them.
15 May 2026
Well so far so good my experience this…
Well so far so good my experience this really help my daily needs. And easy to use. In fact I recommend one of my friend to download the apps. And she can enjoy using anywhere she goes. I love using Koho ❤️
11 May 2026
I recommend this card to families and…
I recommend this card to families and friends I am satisfied
22 May 2026
Customer service is so efficient.
Customer service... exceptional attention to my issue...resolved within 5 minutes. Lost card. Was using new # immediately. I'm thinking of switching my banking needs to koho. Highly recommended.
18 May 2026
Experiencing something new
3 February 2026
Unprompted review
Very good app
18 May 2026
Exactly what you need and what can improve your financial abilities
Clear set up and the availability of an app and actual physical card take this up to almost perfect.
21 May 2026
Qwick and fast transaction and there's…
Qwick and fast transaction and there's no transaction fee's and their qwick to notify you of any transaction in or out of the account
18 May 2026
Great customer service
Great customer service over phone kept me on phone til issue was fixed
21 May 2026
KOHO is the best bank I have found bar…
KOHO is the best bank I have found bar none. They gave me a small overdraft, which I managed well, and it wasn't long before my limit was increased to the maximum coverage.
I was approved for a small line of credit that I can use when it is a really tight month. I, as per agreed, pay it totally off by the due date and this is reported as an on time payment to the credit bureau. Both products are helping repair my dismal credit score.
I have recently utilized KOHOs Financial Coaching Service. It has been amazing. My coach took her time with me. I made my monthly budget up, and she reviewed it, giving me excellent suggestions on changes I could make. She explained everything well and very clearly. It was a very positive experience. I'm happy to say by July 31st, I will have both of my loans, and my overdraft completely paid off!!! At this point, I should be able to stay out of my overdraft, except for emergencies. I will also have my credit card card totally paid off! I will continue to put my groceries, pet needs, and household supplies on here, but I will be able to pay it off in full before the due date each month. On top of this I should be able to save 200 a month in my smash account (an unbreakable metal box where I save for my wants, and another $150 to $200 a month to my vault for my neefs as they arise!
Without KOHO taking a chance on me with my poor credit score, it would not have improved by 100 points over the past year. Without the Financial Coach service, which is free with the Everything Plan, I know I would still be sinking and not making slow steady progress. The personal coach is understanding, nonjudgemental, and has one goal: To teach you how to manage your budget in the best way possible so your bills are paid automatically and on time monthly. Plus, show you that even on a very limited budget, you can save as well. The months of June and July are going to be tough, but the short-term pain is definitely worth the long-term benefits.
There is no service on KOHO that doesn't benefit those of us with a bruised or no credit history. The personal financial coaching service is by far the best one I have come across and used to date!
Thank-you coaches L and T. Your advice has been invaluable! As well, thank you KOHO for finally offering a banking service that looks at the whole customer and not just their income and bank account! I recommend you every chance I get!
15 May 2026
Unprompted review
It's going good
21 May 2026
Needs mobile cheque deposit option and higher cover limit
I enjoy everything about my account with KOHO.
The hope very soon KOHO will have a mobile cheque deposit option, so I can close my separate account at a bank that offers it.
Also being able to have a higher cover limit would be amazing.
21 May 2026
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